ACHE - BOG Exam - Additional Sample Questions
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1. The interpretation of the healthcare organization's role with respect to
healthcare values would require:
a. Establishing corporate goals and major institutional policies
b. Ensuring that the community served by the facility is well informed about
the organization's goals and performances
c. Developing a mission statement indicating the organization's fundamental
purpose or reason for existence, in order to guide organizational behavior
d. Creating a corporate vision of the organization's governing authority: c.
Developing a mission statement indicating the organization's fundamental purpose
or reason for existence, in order to guide organizational behavior
2. Which one of the following statements is in accordance with the principle
of delegation?
a. The executive who subscribes to the principle of delegation knows what
he/she wants to accomplish and exercises control over the work schedule of
subordinates
b. A executive explains how he/she wants things done and points out how the
subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates exactly how
and in what sequence things should be done
d. In applying the principle of delegation, an executive makes relatively few
decisions personally and frames orders in a broad general terms.: d. In applying
the principle of delegation, an executive makes relatively few decisions personally
and frames orders in a broad general terms.
3. Before submission of the annual business plan to the governing authority,
the plan should be developed by:
a. Recommendations from the finance committee, on the basis of its estimate
of income for the budget year.
b. the heads of the profits center, considering each center's anticipated rev-
enue and expenses, with the CEO collating
c. Key executives, after receiving recommendations from heads of operating
divisions
d. The heads of the operating divisions, with the CEO collating: c. Key execu-
tives, after receiving recommendations from heads of operating divisions
4. Most products and services enter a period of decline. Unless compelling
reasons prevail, continuing a declining product or service is costly because:
a. Increased turnover of personnel will occur
b. Continuation will set an undesirable precedent concerned with maintaining
the status quo
c. The program will consume a disproportionate amount of management time
, ACHE - BOG Exam - Additional Sample Questions
Study online at https://quizlet.com/_z8dfw
and delay the search for replacement.
d. The organizations will be perceived as being insensitive to the marketplace-
: c. The program will consume a disproportionate amount of management time and
delay the search for replacement.
5. Once a market research problem has been identified, the researcher's next
step is to:
a. Conduct a literate search
b. Conduct focus groups and collect data
c. Specify information needs
d. Design a data-collection instrument: c. Specify information needs
6. A key concept for marketing healthcare is to:
a. Maximize the customer's participation in the selling process
b. Advertise and promote existing services
c. Adapt services to customer's needs
d. Emphasize specialization: c. Adapt services to customer's needs
7. Performance rating scales-which are the oldest and most widely used per-
formance appraisal procedures - are of two general types: The continuous
scale and the:
a. Equitable scale
b. Discrete Scale
c. Field Rating
d. Behavioral anchored rating: b. Discrete Scale
8. A successful healthcare organization usually has a unique and well articu-
lated company philosophy that represents a clear picture of the organization's
objectives, norms and values. Employee motivation to support this philoso-
phy would be greatest when the company:
a. Maintains a program that provides employees with a wide variety of social,
cultural, and recreational activities
b. Emphasizes financial rewards, including strong employee benefits
c. Provides a training program that is well communicated, understood by
employees, and enforced by executive managements
d. Continues a major effort to articulate employee rights in such areas as
grievances, affirmative action, and human rights issues: c. Provides a training
program that is well communicated, understood by employees, and enforced by
executive managements
9. One of the techniques most frequently used in industry to aid management
in interpreting a firm's balance sheet is computation of the "acid-test ratio",
which is the ratio of:
a. Current assets to current liabilities
Study online at https://quizlet.com/_z8dfw
1. The interpretation of the healthcare organization's role with respect to
healthcare values would require:
a. Establishing corporate goals and major institutional policies
b. Ensuring that the community served by the facility is well informed about
the organization's goals and performances
c. Developing a mission statement indicating the organization's fundamental
purpose or reason for existence, in order to guide organizational behavior
d. Creating a corporate vision of the organization's governing authority: c.
Developing a mission statement indicating the organization's fundamental purpose
or reason for existence, in order to guide organizational behavior
2. Which one of the following statements is in accordance with the principle
of delegation?
a. The executive who subscribes to the principle of delegation knows what
he/she wants to accomplish and exercises control over the work schedule of
subordinates
b. A executive explains how he/she wants things done and points out how the
subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates exactly how
and in what sequence things should be done
d. In applying the principle of delegation, an executive makes relatively few
decisions personally and frames orders in a broad general terms.: d. In applying
the principle of delegation, an executive makes relatively few decisions personally
and frames orders in a broad general terms.
3. Before submission of the annual business plan to the governing authority,
the plan should be developed by:
a. Recommendations from the finance committee, on the basis of its estimate
of income for the budget year.
b. the heads of the profits center, considering each center's anticipated rev-
enue and expenses, with the CEO collating
c. Key executives, after receiving recommendations from heads of operating
divisions
d. The heads of the operating divisions, with the CEO collating: c. Key execu-
tives, after receiving recommendations from heads of operating divisions
4. Most products and services enter a period of decline. Unless compelling
reasons prevail, continuing a declining product or service is costly because:
a. Increased turnover of personnel will occur
b. Continuation will set an undesirable precedent concerned with maintaining
the status quo
c. The program will consume a disproportionate amount of management time
, ACHE - BOG Exam - Additional Sample Questions
Study online at https://quizlet.com/_z8dfw
and delay the search for replacement.
d. The organizations will be perceived as being insensitive to the marketplace-
: c. The program will consume a disproportionate amount of management time and
delay the search for replacement.
5. Once a market research problem has been identified, the researcher's next
step is to:
a. Conduct a literate search
b. Conduct focus groups and collect data
c. Specify information needs
d. Design a data-collection instrument: c. Specify information needs
6. A key concept for marketing healthcare is to:
a. Maximize the customer's participation in the selling process
b. Advertise and promote existing services
c. Adapt services to customer's needs
d. Emphasize specialization: c. Adapt services to customer's needs
7. Performance rating scales-which are the oldest and most widely used per-
formance appraisal procedures - are of two general types: The continuous
scale and the:
a. Equitable scale
b. Discrete Scale
c. Field Rating
d. Behavioral anchored rating: b. Discrete Scale
8. A successful healthcare organization usually has a unique and well articu-
lated company philosophy that represents a clear picture of the organization's
objectives, norms and values. Employee motivation to support this philoso-
phy would be greatest when the company:
a. Maintains a program that provides employees with a wide variety of social,
cultural, and recreational activities
b. Emphasizes financial rewards, including strong employee benefits
c. Provides a training program that is well communicated, understood by
employees, and enforced by executive managements
d. Continues a major effort to articulate employee rights in such areas as
grievances, affirmative action, and human rights issues: c. Provides a training
program that is well communicated, understood by employees, and enforced by
executive managements
9. One of the techniques most frequently used in industry to aid management
in interpreting a firm's balance sheet is computation of the "acid-test ratio",
which is the ratio of:
a. Current assets to current liabilities