ISM3004 EXAM 1 QUESTIONS AND ANSWERS
disruption - CORRECT ANSWERS✅✅radical technological changes in recent that have made it
impossible for many industries to continue operating in their normal way
why is technology a disruptor? - CORRECT ANSWERS✅✅it creates both treasure and tumult
what was the normal way of doing video rentals? - CORRECT ANSWERS✅✅renting DVDs from brick and
mortar stores
what was the tech change for video rentals? - CORRECT ANSWERS✅✅mailing DVDs became streaming
them online
treasure and tumult - video rentals - CORRECT ANSWERS✅✅Netflix becomes the leader in the movie
watching industry, while Blockbuster goes bankrupt and closes most stores nationwide
share economy - CORRECT ANSWERS✅✅a phenomenon whereby asset owners can use digital
clearinghouses to capitalize the unused capacity of things they already have
how does IT bring asset owners and consumers together in the share economy? - CORRECT
ANSWERS✅✅consumers are renting from their peers rather than from companies
how is the share economy disruptive? - CORRECT ANSWERS✅✅the assets of a company (hotels, rental
cars, etc.) are not the only assets out there. there are other alternatives and sometimes they are
cheaper.
who proposed moore's law? - CORRECT ANSWERS✅✅gordon moore, co-founder of Intel
moore's law - CORRECT ANSWERS✅✅the number of transistors per square inch on an integrated chip
will approximately double every 24 months
, what is the tipping point of social media? - CORRECT ANSWERS✅✅mobile commerce - retailers make
more sales from mobile devices than any other device
reverse innovation - CORRECT ANSWERS✅✅when companies initially develop products for niche or
underdeveloped markets, and then expand them into their original or home markets
what is the impact of mobile phone use in developing countries? - CORRECT ANSWERS✅✅mobile
phone use in developing countries drives strong economic growth
how does the Hype Cycle help organizations make good decisions about technology? - CORRECT
ANSWERS✅✅it shows which technologies are going to be/should be adopted
hype cycle axes - CORRECT ANSWERS✅✅--vertical axis: expectations - bottom (who cares) and top (this
changes everything)
--horizontal axis: the passage of time
hype cycle range of impact - CORRECT ANSWERS✅✅--low: slight process improvements, minimal
financial impact
--moderate: existing processes improved incrementally, revenue up/costs down
--high: new ways of performing processes, significant increases in revenue/decreases in cost
--transformational: new ways of doing business, major shifts in industry
hype cycle danger zones - CORRECT ANSWERS✅✅adopting too early, giving up too son, adopting too
late
digital workplace - CORRECT ANSWERS✅✅a business strategy to boost employee engagement and
agility through a more consumerized work environment
organization-centric work environment - CORRECT ANSWERS✅✅employees have to use tools
purchased for the workplace
disruption - CORRECT ANSWERS✅✅radical technological changes in recent that have made it
impossible for many industries to continue operating in their normal way
why is technology a disruptor? - CORRECT ANSWERS✅✅it creates both treasure and tumult
what was the normal way of doing video rentals? - CORRECT ANSWERS✅✅renting DVDs from brick and
mortar stores
what was the tech change for video rentals? - CORRECT ANSWERS✅✅mailing DVDs became streaming
them online
treasure and tumult - video rentals - CORRECT ANSWERS✅✅Netflix becomes the leader in the movie
watching industry, while Blockbuster goes bankrupt and closes most stores nationwide
share economy - CORRECT ANSWERS✅✅a phenomenon whereby asset owners can use digital
clearinghouses to capitalize the unused capacity of things they already have
how does IT bring asset owners and consumers together in the share economy? - CORRECT
ANSWERS✅✅consumers are renting from their peers rather than from companies
how is the share economy disruptive? - CORRECT ANSWERS✅✅the assets of a company (hotels, rental
cars, etc.) are not the only assets out there. there are other alternatives and sometimes they are
cheaper.
who proposed moore's law? - CORRECT ANSWERS✅✅gordon moore, co-founder of Intel
moore's law - CORRECT ANSWERS✅✅the number of transistors per square inch on an integrated chip
will approximately double every 24 months
, what is the tipping point of social media? - CORRECT ANSWERS✅✅mobile commerce - retailers make
more sales from mobile devices than any other device
reverse innovation - CORRECT ANSWERS✅✅when companies initially develop products for niche or
underdeveloped markets, and then expand them into their original or home markets
what is the impact of mobile phone use in developing countries? - CORRECT ANSWERS✅✅mobile
phone use in developing countries drives strong economic growth
how does the Hype Cycle help organizations make good decisions about technology? - CORRECT
ANSWERS✅✅it shows which technologies are going to be/should be adopted
hype cycle axes - CORRECT ANSWERS✅✅--vertical axis: expectations - bottom (who cares) and top (this
changes everything)
--horizontal axis: the passage of time
hype cycle range of impact - CORRECT ANSWERS✅✅--low: slight process improvements, minimal
financial impact
--moderate: existing processes improved incrementally, revenue up/costs down
--high: new ways of performing processes, significant increases in revenue/decreases in cost
--transformational: new ways of doing business, major shifts in industry
hype cycle danger zones - CORRECT ANSWERS✅✅adopting too early, giving up too son, adopting too
late
digital workplace - CORRECT ANSWERS✅✅a business strategy to boost employee engagement and
agility through a more consumerized work environment
organization-centric work environment - CORRECT ANSWERS✅✅employees have to use tools
purchased for the workplace
