BCOMM EXAM QUESTIONS & ANSWERS
Credibility _________________________________________—trustworthy to perform
your work with excellence; to care about those you work with and for; to live by high
ethical, corporate, and personal values; and to deliver on your promises. In short, your
credibility is the degree to which others believe or trust in you. - Answers - is your
reputation for being trustworthy
As a result, one of your first goals should be to gain trust or credibility from
_________________________________________. - Answers - colleagues, clients,
customers and other contacts
In the ________________________________________, the public overwhelmingly
views businesses as operating against the public's best interests, and the majority of
employees view their leaders and colleagues with skepticism - Answers - control your
reputation
As a future manager and executive, you can
______________________________________ as a credible communicator by focusing
on three well-established factors: competence, caring, and character. - Answers -
control your reputation
Competence refers to the ________________________________________, approach
business problems, and get a job done. - Answers - knowledge and skills needed to
accomplish business tasks
Your colleagues, clients, and even your customers will trust you far more if they know
________________________________________. - Answers - you care about them
Your ability to ________________________________________ on your ability to show
that you care for the needs of others. - Answers - gain credibility strongly depends
Recent research has shown that most professionals can broadly be characterized as
________________________________________. - Answers - givers and takers
Character refers to a ________________________________________ made to
stakeholders and adhering to high moral and ethical values - Answers - reputation for
staying true to commitments
Character is ________________________________________. - Answers - central in
creating trust
Trust-building behaviors
include________________________________________________________________
___________________________________________________. - Answers -
Credibility _________________________________________—trustworthy to perform
your work with excellence; to care about those you work with and for; to live by high
ethical, corporate, and personal values; and to deliver on your promises. In short, your
credibility is the degree to which others believe or trust in you. - Answers - is your
reputation for being trustworthy
As a result, one of your first goals should be to gain trust or credibility from
_________________________________________. - Answers - colleagues, clients,
customers and other contacts
In the ________________________________________, the public overwhelmingly
views businesses as operating against the public's best interests, and the majority of
employees view their leaders and colleagues with skepticism - Answers - control your
reputation
As a future manager and executive, you can
______________________________________ as a credible communicator by focusing
on three well-established factors: competence, caring, and character. - Answers -
control your reputation
Competence refers to the ________________________________________, approach
business problems, and get a job done. - Answers - knowledge and skills needed to
accomplish business tasks
Your colleagues, clients, and even your customers will trust you far more if they know
________________________________________. - Answers - you care about them
Your ability to ________________________________________ on your ability to show
that you care for the needs of others. - Answers - gain credibility strongly depends
Recent research has shown that most professionals can broadly be characterized as
________________________________________. - Answers - givers and takers
Character refers to a ________________________________________ made to
stakeholders and adhering to high moral and ethical values - Answers - reputation for
staying true to commitments
Character is ________________________________________. - Answers - central in
creating trust
Trust-building behaviors
include________________________________________________________________
___________________________________________________. - Answers -
