CAPP Practice Exam UPDATED ACTUAL
Exam Questions and CORRECT Answers
The new parking garage manager notices metal bars exposed in the garage deck in many places.
What is the first step the manager should take? - CORRECT ANSWER - Check to see if a
program for garage deck structural evaluation and repairs is in place.
When conducting a financial feasibility sensitivity analysis, management determined what as the
best long term choice? - CORRECT ANSWER - Choose a method of financing based on
the owners resources in the proforma.
What is the first factor considered when determining if a concert should be held at a university
athletic venue? - CORRECT ANSWER - Verify the day of week and time of day does not
conflict with another event.
How many van-accessible spaces are required for a newly-constructed parking facility for a
hospital outpatient facility with 500 parking spaces? - CORRECT ANSWER - 50
What type of payment technology provides transient customers flexibility when paying hourly
parking, monthly parking, or taking care of a lost ticket? - CORRECT ANSWER - License
plate recognition technology
What action should be taken by the parking staff if someone is trapped in a parking deck
elevator? - CORRECT ANSWER - Call for emergency elevator assistance and wait with
the customer.
How can you increase visibility if ceiling lights produce glare? - CORRECT ANSWER -
Offset the fixture from the direct line-of-sight
What is a key consideration when considering parking garage design for an aging urban center
undergoing revitalization? - CORRECT ANSWER - Historic preservation of existing
structures, and architectural continuity with the surrounding area.
,What is a primary advantage of wireless sensing devices? - CORRECT ANSWER - They
can be accessed through a centralized monitor.
Who should be provided with high visibility clothing meeting ANSI Standard 107 for Class 1, 2,
and 3 risk exposure? - CORRECT ANSWER - Personnel working near vehicular traffic.
The director of parking is interviewing candidates for a meter collector position. The collection
dates and times will require the employee to work any of the seven days of the week. Based on
these criteria of the job, what is an acceptable question to ask? - CORRECT ANSWER -
Are you able to arrive to work on time for any scheduled day?
What should management do as a result of a municipality parking enforcement team reporting
frequent slip and fall injuries due to frequent snow and ice storms? - CORRECT
ANSWER - Purchase snow cleats for all parking enforcement staff and require they be
worn whenever icy conditions exist.
What should a parking authority do if they want to move away from issuing parking citations and
encourage parking compliance? - CORRECT ANSWER - Provide consistent parking
enforcement.
A municipal parking authority is purchasing a new parking software management system. What
is the source of the primary funding if the up-front cost of the system will be included in the
City's overall capital budget? - CORRECT ANSWER - Municipal bonds.
What is the purpose of strategic planning under normal operations? - CORRECT
ANSWER - Maintain, enhance and increase best practices.
What do you need to do to prepare for a safe and orderly exist of commuters from a large
university campus in the event of a predicted snow storm state of emergency? - CORRECT
ANSWER - Enact the established emergency plan, inform emergency responders,
university authorities, and make a public service announcement.
, What factor is the most difficult challenge for way-finding in large parking structures? -
CORRECT ANSWER - Poor visibility and blind spots within a structure across multiple
floors.
What is purpose of an external audit? - CORRECT ANSWER - Review the accuracy of
financial records and accounting and procedural practices.
How can parking managers gather feedback from stakeholders? - CORRECT ANSWER -
Online customer satisfaction surveys.
What daily accounting detail must be reconciled to prevent parking revenue shortages? -
CORRECT ANSWER - Money collected from the customer to the transaction register
receipts
What does a new parking structure manager in a northern climate want to minimize? -
CORRECT ANSWER - Frequently using 70% salt 30% sand mixture in winter months
What is a systematic risk relating to finances? - CORRECT ANSWER - Market risk
What are the three basic measurements of service for shuttle bus riders? - CORRECT
ANSWER - Frequency (headway), rider travel time, and price.
What energy efficiency upgrade produces the most cost savings in an above ground garage? -
CORRECT ANSWER - Installing LED lighting.
A parking office has two cashiers and one office clerk who do not handle cash transactions.
Daily deposits of all cashier funds are completed by one of the two cashiers. What best describes
this procedure? - CORRECT ANSWER - It violates the separation of duties requirement
in accounting standards.
What is the minimum area recommended for an on-street vacancy rate that allows drivers to find
available parking spaces without cruising the area? - CORRECT ANSWER - 15%
Exam Questions and CORRECT Answers
The new parking garage manager notices metal bars exposed in the garage deck in many places.
What is the first step the manager should take? - CORRECT ANSWER - Check to see if a
program for garage deck structural evaluation and repairs is in place.
When conducting a financial feasibility sensitivity analysis, management determined what as the
best long term choice? - CORRECT ANSWER - Choose a method of financing based on
the owners resources in the proforma.
What is the first factor considered when determining if a concert should be held at a university
athletic venue? - CORRECT ANSWER - Verify the day of week and time of day does not
conflict with another event.
How many van-accessible spaces are required for a newly-constructed parking facility for a
hospital outpatient facility with 500 parking spaces? - CORRECT ANSWER - 50
What type of payment technology provides transient customers flexibility when paying hourly
parking, monthly parking, or taking care of a lost ticket? - CORRECT ANSWER - License
plate recognition technology
What action should be taken by the parking staff if someone is trapped in a parking deck
elevator? - CORRECT ANSWER - Call for emergency elevator assistance and wait with
the customer.
How can you increase visibility if ceiling lights produce glare? - CORRECT ANSWER -
Offset the fixture from the direct line-of-sight
What is a key consideration when considering parking garage design for an aging urban center
undergoing revitalization? - CORRECT ANSWER - Historic preservation of existing
structures, and architectural continuity with the surrounding area.
,What is a primary advantage of wireless sensing devices? - CORRECT ANSWER - They
can be accessed through a centralized monitor.
Who should be provided with high visibility clothing meeting ANSI Standard 107 for Class 1, 2,
and 3 risk exposure? - CORRECT ANSWER - Personnel working near vehicular traffic.
The director of parking is interviewing candidates for a meter collector position. The collection
dates and times will require the employee to work any of the seven days of the week. Based on
these criteria of the job, what is an acceptable question to ask? - CORRECT ANSWER -
Are you able to arrive to work on time for any scheduled day?
What should management do as a result of a municipality parking enforcement team reporting
frequent slip and fall injuries due to frequent snow and ice storms? - CORRECT
ANSWER - Purchase snow cleats for all parking enforcement staff and require they be
worn whenever icy conditions exist.
What should a parking authority do if they want to move away from issuing parking citations and
encourage parking compliance? - CORRECT ANSWER - Provide consistent parking
enforcement.
A municipal parking authority is purchasing a new parking software management system. What
is the source of the primary funding if the up-front cost of the system will be included in the
City's overall capital budget? - CORRECT ANSWER - Municipal bonds.
What is the purpose of strategic planning under normal operations? - CORRECT
ANSWER - Maintain, enhance and increase best practices.
What do you need to do to prepare for a safe and orderly exist of commuters from a large
university campus in the event of a predicted snow storm state of emergency? - CORRECT
ANSWER - Enact the established emergency plan, inform emergency responders,
university authorities, and make a public service announcement.
, What factor is the most difficult challenge for way-finding in large parking structures? -
CORRECT ANSWER - Poor visibility and blind spots within a structure across multiple
floors.
What is purpose of an external audit? - CORRECT ANSWER - Review the accuracy of
financial records and accounting and procedural practices.
How can parking managers gather feedback from stakeholders? - CORRECT ANSWER -
Online customer satisfaction surveys.
What daily accounting detail must be reconciled to prevent parking revenue shortages? -
CORRECT ANSWER - Money collected from the customer to the transaction register
receipts
What does a new parking structure manager in a northern climate want to minimize? -
CORRECT ANSWER - Frequently using 70% salt 30% sand mixture in winter months
What is a systematic risk relating to finances? - CORRECT ANSWER - Market risk
What are the three basic measurements of service for shuttle bus riders? - CORRECT
ANSWER - Frequency (headway), rider travel time, and price.
What energy efficiency upgrade produces the most cost savings in an above ground garage? -
CORRECT ANSWER - Installing LED lighting.
A parking office has two cashiers and one office clerk who do not handle cash transactions.
Daily deposits of all cashier funds are completed by one of the two cashiers. What best describes
this procedure? - CORRECT ANSWER - It violates the separation of duties requirement
in accounting standards.
What is the minimum area recommended for an on-street vacancy rate that allows drivers to find
available parking spaces without cruising the area? - CORRECT ANSWER - 15%
