2018 IHOP SOP Test Questions
In what order should food be stored/put away? ANS: 1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? ANS: First In First Out
Dry goods should be stored within what temperature range? ANS: 50ﾟ-70ﾟ
Upon delivery, frozen foods must be: ANS: Solid to the touch
Cardboard boxes should always be: ANS: Broken down before being thrown in the dumpster
How often should the inside of trash containers be washed? ANS: Everyday
When is it acceptable to keep the back door propped open? ANS: Never
When should trash disposal occur? ANS: ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: ANS: Low CO2 supply at the
soda machine
Where should the ice scoop never be stored? ANS: Out of the ice in a clean, sanitized holder or
container
, What 2 areas should be checked for cleanliness on the milk machine before it is filled? ANS: 1) Pinch
Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? ANS: 1) Water
2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly? ANS: Dishes and
silverware may not get properly cleaned and sanitized
What is the first step in washing dishes? ANS: 1) Scrape & pre-rinse
What are the steps to clean the BOH floors? ANS: 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to another? ANS: Cross-
Contamination
What is the preferred method for thawing food? ANS: In a refrigerator between 33ﾟ and 41ﾟ
What food temperature range is known as the Temperature Danger Zone? ANS: 41ﾟ - 140ﾟ
What is a guest likely to think if a restroom does not meet standards and appears dirty? ANS: That the
restaurant is dirty overall
In what order should food be stored/put away? ANS: 1) Refrigerated
2) Frozen
3) Dry
What does FIFO stand for? ANS: First In First Out
Dry goods should be stored within what temperature range? ANS: 50ﾟ-70ﾟ
Upon delivery, frozen foods must be: ANS: Solid to the touch
Cardboard boxes should always be: ANS: Broken down before being thrown in the dumpster
How often should the inside of trash containers be washed? ANS: Everyday
When is it acceptable to keep the back door propped open? ANS: Never
When should trash disposal occur? ANS: ONLY during daylight hours
If a guest complains that their soda tastes "flat," the issue is most likely: ANS: Low CO2 supply at the
soda machine
Where should the ice scoop never be stored? ANS: Out of the ice in a clean, sanitized holder or
container
, What 2 areas should be checked for cleanliness on the milk machine before it is filled? ANS: 1) Pinch
Point
2) Dispensing Arm
Washing full loads in the dishwasher helps to conserve what 3 items? ANS: 1) Water
2) Cleaning Agent
3) Electricity
What can happen when racks or cylinders in the dishwasher are packed too tightly? ANS: Dishes and
silverware may not get properly cleaned and sanitized
What is the first step in washing dishes? ANS: 1) Scrape & pre-rinse
What are the steps to clean the BOH floors? ANS: 1) Sweep
2) Mop with detergent solution
3) Mop rinse with hot water
What is the term for when microorganisms are transferred from one surface to another? ANS: Cross-
Contamination
What is the preferred method for thawing food? ANS: In a refrigerator between 33ﾟ and 41ﾟ
What food temperature range is known as the Temperature Danger Zone? ANS: 41ﾟ - 140ﾟ
What is a guest likely to think if a restroom does not meet standards and appears dirty? ANS: That the
restaurant is dirty overall
