strong-culture company - CORRECT ANSWER-deeply rooted values and norms of
behavior are widely shared and regulate the conduct of the company's business.
management by walking around (MBWA) - CORRECT ANSWER-is one of the
techniques that effective leaders use to stay informed about how well the strategy
execution process is progressing.
Good strategy execution requires a team effort. All managers have strategy executing
responsibility in their areas of authority,and all employees are active participants in the
strategy execution process. - CORRECT ANSWER-
When strategies fail, its often because of poor execution. Strategy execution is therefore
a critical managerial endeavor. - CORRECT ANSWER-
the two best signs of good strategy execution. are whether a company is meeting or
beating its performance targets and whether they are performing value chain activities
in a manner that is conducive to company wide operating excellence. - CORRECT
ANSWER-
Putting together a talented management team with the right mis of experiences, skills,
and abilities to get things done is one of the first steps to take in launching the strategy
execution process - CORRECT ANSWER-
multidivisional structures - CORRECT ANSWER-is a decentralized structure consisting
of a set of operating divisions organized along business, product, customer group, or
geographic lines, and a central corporate headquarters that allocates resources,
provides support functions, and monitors divisional activities; also called divisional
structures or M-forms.
matrix structure - CORRECT ANSWER-is a structure that combines two or more
organizational forms, with multiple reporting relationships. It is used to foster cross-unit
collaboration; also called composite structures or combination structures.
network structure - CORRECT ANSWER-is the arrangement linking a number of
independent organizations involved in some common undertaking.
best practice - CORRECT ANSWER-is a method of performing an activity that
consistently delivers superior results compared to other approaches.
, business process reengineering - CORRECT ANSWER-involves radically redesigning
and streamlining how an activity is performed, with the intent of achieving quantum
improvements in performance. 30 to 50 percent or more
organizational structure - CORRECT ANSWER-comprises the formal and informal
arrangement of tasks, responsibilities, lines of authority, and reporting relationships by
which the firm is administered.
simple structure - CORRECT ANSWER-consists of a central executive (often the owner
manager) who handles all majors decisions and oversees all operations with the help of
a small staff. Simple structures are also called line-and-staff structures or flat structures.
functional structure - CORRECT ANSWER-is organized into functional departments,
with departmental managers who report to the CEO and small corporate staff.
Functional structures are called departmental structures, or U-forms.
total quality management (TQM) - CORRECT ANSWER-entails creating a total quality
culture, involving managers and employees at all levels, bent on continuously improving
the performance of every value chain activity.
six sigma programs - CORRECT ANSWER-utilize advanced statistical methods to
improve quality by reducing defects and variability in the performance of business
processes. 99.9997 accuracy, no more than 3.4 defects per million.
DMAIC - CORRECT ANSWER-define, measure, analyze, improve, and control.
improvement system for existing processed falling below specification and needing
improvement.
DMADV - CORRECT ANSWER-define, measure, analyze, design, and verify. used to
develop new processes or products at six sigma levels.
high-powered incentives - CORRECT ANSWER-when rewards are tied to specific
outcome objectives.
corporate culture - CORRECT ANSWER-refers to the shared values, ingrained
attitudes, core beliefs and company traditions that determine norms of behavior,
accepted work practices, and styles of operating.
in many industries, adding to a companies talent base and building intellectual capital
are more important to good strategy execution than additional investments in capital
projects - CORRECT ANSWER-