Comprehensive Questions (Frequently
Tested) with Verified Answers
Advocate - Answer: when a social worker assists clients in fighting for their rights as well as the
rights of others to obtain needed resources
Identity Best Practice Protocol #1 - Answer: an student working in a field placement as an intern
should always identify herself as a student doing his/her internship
Identity Best Practice Protocol #2 - Answer: a social worker working with children and families
should be aware of maintaining communication with appropriate family members and be aware
of the resources in the community that may be helpful to the family/child's situation
Identity Best Practice Protocol #3 - Answer: a student working in a field placement should
demonstrate culturally appropriate and responsive behaviors, and be accepting of clients'
concerns and respond with sensitivity
Identity Best Practice Protocol #4 - Answer: a social worker working with a client regarding
mental health issues that are affected by or affecting the family members should consider
including the family members as a part of the treatment plan
Broker - Answer: when a person who links the community with the agency
Organizer - Answer: a person who coordinates, plans, and establishes services
Mediator - Answer: the person who intervenes in disputes between partied to bring about
concessions, reconcile differences, and/or reach agreements
, Ethics #1 - Answer: Social workers should seek assistance from supervisors when faced with an
ethical dilemma
Ethics #2 - Answer: Anytime a social worker videos or photographs a client, written consent
should be obtained from the client or in the case of minors, their parent or guardian
Ethics #3 - Answer: A written release of information/consent form must be signed by the client,
parent or guardian any time an agency shares information
Ethics #4 - Answer: Social workers cannot discuss their clients or case information with others
outside their own agency without written consent from the client
Ethics #5 - Answer: It is expected that social workers treat their clients with respect, integrity,
dignity and worth, and consider self-determination. In the case of a client with a cognitive
disability, social workers may have to take the client's capacity for self-determination into
consideration when making decisions
Ethics #6 - Answer: In working with groups, a social worker is expected to show respect to each
client equally, and to encourage respect between the participants. The worker should urge
participation by directing clients to focus on appropriate and supportive discussion
Ethics #7 - Answer: In their professional capacity, social workers should not engage in nor
support gossip by appropriately redirecting persons who attempt to draw them in to such
conversations
Critical Thinking Scenario - Answer: When confronted with a situation in which clients are
disrespected (directly or indirectly) and a worker finds her/himself in an awkward situation...
Critical Thinking Best Practice Protocol #1 - Answer: a direct and honest approach of apologizing
and seeking from the client their feeling about the situation, is a first step towards repairing the
offense