ACTUAL QUESTIONS AND CORRECTLY
WELL DEFINED ANSWERS LATEST
ALREADY GRADED A+ 2025 – 2026
observing how people act, what they say, judging what their needs are and
reacting are called __________________ - ANSWERS-people skills
this type of statement takes the focus off your guests and keeps them from
feeling defensive - ANSWERS-"I" statements
T/F - serving to an intoxicated guest is illegal in every jurisdiction - ANSWERS-
true
T/F- managers, not servers, should decide when not to sell alcohol to a guest -
ANSWERS-false
when the thinking process has been slowed down _________ - ANSWERS-
slowed reactions
when people stagger, stumble or spill drinks: __________ - ANSWERS-loss of
coordination
, What affects how quickly a person becomes intoxicated and displays
behavioral cues? - ANSWERS-Intoxication rate factors
What does size have to do with drinking? - ANSWERS-larger people may be
able to drink more without being as affected as smaller people
Gender intoxication rate - ANSWERS-woman are usually smaller, with a
higher % of fat and tend to become intoxicated faster than men
Rate of consumption intoxication rate - ANSWERS-the faster a person drinks,
the more quickly they will become intoxicated
Strength of drink intoxication rate - ANSWERS-A straight drink will be
absorbed quickly. A drink diluted will be absorbed slowly
Drug use intoxication rate - ANSWERS-no way to predict how a drug will work
with alcohol
Food intake intoxication rate - ANSWERS-food delays absorption of alc in the
bloodstream
Blood Alcohol Content (BAC) - ANSWERS-measurement of alcohol in a
persons blood
__________ can make assessing your guests a little harder - ANSWERS-
tolerance