What is the primary role of a security officer in crime prevention?
Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves what?
Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour?
Correct them immediately
What is the purpose of crime analysis?
Identify problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution?
building in security systems during building design
Healthcare facilities that provide _________ customer service motivate customers to tell others about
these organizations
excellant
Process improvement in customer service can be measured how?
Surveys, Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve performance.
Feedback
,________ is an element in improving customer service
Identifying customers-Attitude-Communication-Training
Communication is ___________
93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations?
foreseeability
The major source of premise liability in healthcare is from
slips and falls
Property owners have a ______ duty to maintain the property in a _____ condition.
legal...reasonably safe
Which of the following are elements necessary to establish negligence in a premise liability case?
1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify?
Burned out lights-Breached fence lines-Slip and fall hazards
, Failure to conduct routine patrol can ultimately result in what?
an increase in security spending
K-9 patrol teams can be particularly effective in dealing with which situation?
emergency department violence
Bicycle patrol is which of these?
faster than foot patrol and a vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive socialization
foot
Security officers should have a valid driver's license if they are going to do what?
all of the above
A security officer responding to a crime scene should do what?
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first?
protect the scene from contamination
Which of these is an example of factual evidence?
physical evidence
Reduce the opportunity for a person to commit a crime
Crime prevention is the anticipation, recognition, and appraisal of a crime risk. It also involves what?
Initiating some action to remove or reduce the risk
What must be done about life safety deficiencies found in the hazard surveillance tour?
Correct them immediately
What is the purpose of crime analysis?
Identify problems and develop strategies to reduce problems
Which of the following is easier and more cost efficient for an institution?
building in security systems during building design
Healthcare facilities that provide _________ customer service motivate customers to tell others about
these organizations
excellant
Process improvement in customer service can be measured how?
Surveys, Monitoring performance, Bench marking, Service standards
________ can be an excellent way to measure customer service and improve performance.
Feedback
,________ is an element in improving customer service
Identifying customers-Attitude-Communication-Training
Communication is ___________
93 percent body language, 7 percent words
Which legal test takes into account neighborhood crime rates, industry standards, and the owner's
experience at other locations?
foreseeability
The major source of premise liability in healthcare is from
slips and falls
Property owners have a ______ duty to maintain the property in a _____ condition.
legal...reasonably safe
Which of the following are elements necessary to establish negligence in a premise liability case?
1. duty to the plaintiff 2. Failure to meet the duty. 3. Breach of a duty caused an injury.
Which of the following are examples of risks security officers should identify?
Burned out lights-Breached fence lines-Slip and fall hazards
, Failure to conduct routine patrol can ultimately result in what?
an increase in security spending
K-9 patrol teams can be particularly effective in dealing with which situation?
emergency department violence
Bicycle patrol is which of these?
faster than foot patrol and a vehicle in heavy traffic
______patrol contributes, more then any other method of patrol, to excessive socialization
foot
Security officers should have a valid driver's license if they are going to do what?
all of the above
A security officer responding to a crime scene should do what?
Respond as quickly as possible, observing all safety practices.
After arriving at a crime scene, what should the security officer do first?
protect the scene from contamination
Which of these is an example of factual evidence?
physical evidence
