TEST BANK FOR LEADERSHIP AND NURSING CARE MANAGEMENT 6TH EDITION
,Contents
Chapter 01: Leadership and Management Principles Test Bank ........................... 3
Chapter 02: Change and Innovation Test Bank....................................................14
Chapter 03: Organizational Climate and Culture .................................................26
Chapter 04: Critical Thinking and Decision-Making Skills Test Bank ....................37
Chapter 05: Managerial Decision Making ...........................................................49
Chapter 06: Managing Time and Stress Test Bank...............................................61
Chapter 07: Managing Time and Stress...............................................................73
Chapter 08: Legal and Ethical Issues Test Bank ...................................................85
Chapter 09: Communication Leadership Test Bank .............................................96
Chapter 10: Team Building and Working with Effective Groups Test Bank ........ 108
Chapter 11: Personnel Policies and Programs in the Workplace........................ 120
Chapter 12: Delegation Test Bank..................................................................... 299
Chapter 13: Power and Conflict Test Bank ........................................................ 311
Chapter 14: Power and Conflict ........................................................................ 323
Chapter 15: Workplace Diversity ...................................................................... 335
Chapter 16: Workplace Diversity ...................................................................... 348
Chapter 17: Organizational Structure ............................................................... 360
Chapter 18: Organizational Structure Test Bank ............................................... 372
Chapter 19: Decentralization and Shared Governance ...................................... 383
Chapter 20: Professional Practice Models Test Bank ......................................... 396
Chapter 21: Group Management for Effective Outcomes.................................. 408
Chapter 22: Group Management for Effective Outcomes.................................. 416
Chapter 23: Professional Practice Models ......................................................... 425
Chapter 24: Evidence-Based Practice: Strategies for Nursing Leaders Test Bank436
Chapter 25: Case and Population Health Management ..................................... 448
Chapter 26: Quality and Safety Test Bank ......................................................... 460
, Chapter 27: Measuring and Managing Outcomes Test Bank ............................. 473
Chapter 28: Strategic Management Test Bank .................................................. 481
Chapter 29: Budgeting, Productivity and Costing Out Nursing Test Bank .......... 493
Chapter 30: Staffing and Scheduling ................................................................. 502
Chapter 31: Budgeting, Productivity, and Costing Out Nursing ......................... 513
Chapter 32: Emergency Management and Preparedness .................................. 522
Chapter 33: Data Management and Clinical Informatics Test Bank ................... 534
Chapter 01: Leadership and Management Principles Test Bank
MULTIPLE CHOICE
1. Leadership is best defined as:
a. an interpersonal process of participating by encouraging fellowship.
b. delegation of authority and responsibility and the coordination of activities.
c. inspiring people to accomplish goals through support and confidence building.
d. the integration of resources through planning, organizing, and directing.
ANS:C
Leadership is the process of influencing people to accomplish goals by inspiring confidence and support
among followers.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
2. A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of
staff satisfaction and productivity. Which of the following is attributed to the data?
a. Effective leadership
b. Management involvement
c. Mentoring
d. Rewards and recognition
,ANS:A
Effective leadership is important in nursing because of the impact on nurses’ work lives, it being a
stabilizing influence during change, and for nurses’ productivity and quality of care.
DIF: Cognitive Level: Apply (Application) REF: Page 1 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the
development of care for patients with total knee replacement. Which of the following statements would
exemplify leadership behaviors in a clinical pathway team meeting?
a. “Nursing is responsible for pain control of the total knee replacement patient.”
b. “Our pharmacist has provided some excellent pain control literature.”
c. “Physical therapy’s expertise is in rehabilitation, not pain control.”
d. “Total knee replacement patients require optimal pain control.”
ANS:B
Leadership is the process of influencing people to accomplish goals by inspiring confidence and support
among followers. The correct answer is supportive of a team member’s work and depicts some skill at
interpersonal relationships.
DIF: Cognitive Level: Apply (Application) REF: Pages 3-4 TOP: Nursing Process: Assessment
MSC: Client Needs: Physiological Integrity: Pharmacological and Parenteral Therapies
4. Which of the following is true of management activities?
a. Inspiring a vision is a management function.
b. Management is focused on task accomplishment.
c. Management is more focused on human relationships.
d. Management is more important than leadership.
ANS:B
Management is focused on task accomplishment.
DIF: Cognitive Level: Remember (Knowledge) REF: Pages 2-3 TOP: Nursing Process:
Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
,5. During a staff meeting, a group of RNs has complained that medications are not arriving to the
unit in a timely manner. The nurse manager suggests that the group resolve this issue through the
development and work of a multidisciplinary team led by one of these RNs. This scenario demonstrates:
a. adaptation.
b. empowerment.
c. flexibility.
d. relationship management.
ANS:B
Empowerment is the giving of authority, responsibility, and the freedom to act. In this situation, the
manager has given authority, responsibility, and the freedom to act in the investigation and resolution
of this issue.
DIF: Cognitive Level: Apply (Application) REF: Page 5 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When
creating a care plan for the patient, she requests that the doctor order a home health visit to assess for
home safety and medication compliance. In addition, the nurse is concerned about the nutrition of the
patient and requests a dietitian evaluation. The nurse is demonstrating which of the following
leadership skills?
a. Care provider
b. Business principles
c. Care coordination
d. Change management
ANS:C
Care coordination is the delivery of nursing services that involves the organization and coordination of
complex activities. The nurse uses managerial and leadership skills to facilitate delivery of quality care.
DIF: Cognitive Level: Apply (Application) REF: Page 3 TOP: Nursing Process: Planning
MSC: Client Needs: Physiological Integrity: Reduction of Risk Potential
7. Interpersonal communication and the ability to apply are two critical skills every nurse needs
to enhance professional practice.
a. vision
, b. supervision
c. delegation
d. problem solving
ANS:D
Every nurse needs two critical skills to enhance professional practice. One is a skill at interpersonal
relationships. This is fundamental to leadership and the work of nursing. The second skill is applying the
problem-solving process. This involves critical thinking, problem identification, and the development of
objectivity.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
8. Good leaders need to be able to demonstrate an intuitive skill of empathy and expressiveness
when dealing with others in the workplace. This requires sensitivity and awareness of the emotions and
moods of others and is known as:
a. social awareness.
b. self-awareness.
c. self-management.
d. relationship management.
ANS:A
Social awareness is an intuitive skill of empathy and expressiveness in being sensitive and aware of the
emotions and moods of others.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
9. The manager of the emergency department in a large hospital focuses on customer service,
exudes the nursing code of ethics, and sees his or her job as an occupation with a lifetime commitment.
This is a concept known as:
a. leadership.
b. management.
c. professionalism.
d. vision.
ANS:C
,Contents
Chapter 01: Leadership and Management Principles Test Bank ........................... 3
Chapter 02: Change and Innovation Test Bank....................................................14
Chapter 03: Organizational Climate and Culture .................................................26
Chapter 04: Critical Thinking and Decision-Making Skills Test Bank ....................37
Chapter 05: Managerial Decision Making ...........................................................49
Chapter 06: Managing Time and Stress Test Bank...............................................61
Chapter 07: Managing Time and Stress...............................................................73
Chapter 08: Legal and Ethical Issues Test Bank ...................................................85
Chapter 09: Communication Leadership Test Bank .............................................96
Chapter 10: Team Building and Working with Effective Groups Test Bank ........ 108
Chapter 11: Personnel Policies and Programs in the Workplace........................ 120
Chapter 12: Delegation Test Bank..................................................................... 299
Chapter 13: Power and Conflict Test Bank ........................................................ 311
Chapter 14: Power and Conflict ........................................................................ 323
Chapter 15: Workplace Diversity ...................................................................... 335
Chapter 16: Workplace Diversity ...................................................................... 348
Chapter 17: Organizational Structure ............................................................... 360
Chapter 18: Organizational Structure Test Bank ............................................... 372
Chapter 19: Decentralization and Shared Governance ...................................... 383
Chapter 20: Professional Practice Models Test Bank ......................................... 396
Chapter 21: Group Management for Effective Outcomes.................................. 408
Chapter 22: Group Management for Effective Outcomes.................................. 416
Chapter 23: Professional Practice Models ......................................................... 425
Chapter 24: Evidence-Based Practice: Strategies for Nursing Leaders Test Bank436
Chapter 25: Case and Population Health Management ..................................... 448
Chapter 26: Quality and Safety Test Bank ......................................................... 460
, Chapter 27: Measuring and Managing Outcomes Test Bank ............................. 473
Chapter 28: Strategic Management Test Bank .................................................. 481
Chapter 29: Budgeting, Productivity and Costing Out Nursing Test Bank .......... 493
Chapter 30: Staffing and Scheduling ................................................................. 502
Chapter 31: Budgeting, Productivity, and Costing Out Nursing ......................... 513
Chapter 32: Emergency Management and Preparedness .................................. 522
Chapter 33: Data Management and Clinical Informatics Test Bank ................... 534
Chapter 01: Leadership and Management Principles Test Bank
MULTIPLE CHOICE
1. Leadership is best defined as:
a. an interpersonal process of participating by encouraging fellowship.
b. delegation of authority and responsibility and the coordination of activities.
c. inspiring people to accomplish goals through support and confidence building.
d. the integration of resources through planning, organizing, and directing.
ANS:C
Leadership is the process of influencing people to accomplish goals by inspiring confidence and support
among followers.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
2. A medical-surgical unit reports higher rates of patient satisfaction coupled with high rates of
staff satisfaction and productivity. Which of the following is attributed to the data?
a. Effective leadership
b. Management involvement
c. Mentoring
d. Rewards and recognition
,ANS:A
Effective leadership is important in nursing because of the impact on nurses’ work lives, it being a
stabilizing influence during change, and for nurses’ productivity and quality of care.
DIF: Cognitive Level: Apply (Application) REF: Page 1 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
3. A staff registered nurse (RN) is leading a multidisciplinary clinical pathway team in the
development of care for patients with total knee replacement. Which of the following statements would
exemplify leadership behaviors in a clinical pathway team meeting?
a. “Nursing is responsible for pain control of the total knee replacement patient.”
b. “Our pharmacist has provided some excellent pain control literature.”
c. “Physical therapy’s expertise is in rehabilitation, not pain control.”
d. “Total knee replacement patients require optimal pain control.”
ANS:B
Leadership is the process of influencing people to accomplish goals by inspiring confidence and support
among followers. The correct answer is supportive of a team member’s work and depicts some skill at
interpersonal relationships.
DIF: Cognitive Level: Apply (Application) REF: Pages 3-4 TOP: Nursing Process: Assessment
MSC: Client Needs: Physiological Integrity: Pharmacological and Parenteral Therapies
4. Which of the following is true of management activities?
a. Inspiring a vision is a management function.
b. Management is focused on task accomplishment.
c. Management is more focused on human relationships.
d. Management is more important than leadership.
ANS:B
Management is focused on task accomplishment.
DIF: Cognitive Level: Remember (Knowledge) REF: Pages 2-3 TOP: Nursing Process:
Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
,5. During a staff meeting, a group of RNs has complained that medications are not arriving to the
unit in a timely manner. The nurse manager suggests that the group resolve this issue through the
development and work of a multidisciplinary team led by one of these RNs. This scenario demonstrates:
a. adaptation.
b. empowerment.
c. flexibility.
d. relationship management.
ANS:B
Empowerment is the giving of authority, responsibility, and the freedom to act. In this situation, the
manager has given authority, responsibility, and the freedom to act in the investigation and resolution
of this issue.
DIF: Cognitive Level: Apply (Application) REF: Page 5 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
6. A nurse is caring for an elderly patient who was admitted after sustaining a fall at home. When
creating a care plan for the patient, she requests that the doctor order a home health visit to assess for
home safety and medication compliance. In addition, the nurse is concerned about the nutrition of the
patient and requests a dietitian evaluation. The nurse is demonstrating which of the following
leadership skills?
a. Care provider
b. Business principles
c. Care coordination
d. Change management
ANS:C
Care coordination is the delivery of nursing services that involves the organization and coordination of
complex activities. The nurse uses managerial and leadership skills to facilitate delivery of quality care.
DIF: Cognitive Level: Apply (Application) REF: Page 3 TOP: Nursing Process: Planning
MSC: Client Needs: Physiological Integrity: Reduction of Risk Potential
7. Interpersonal communication and the ability to apply are two critical skills every nurse needs
to enhance professional practice.
a. vision
, b. supervision
c. delegation
d. problem solving
ANS:D
Every nurse needs two critical skills to enhance professional practice. One is a skill at interpersonal
relationships. This is fundamental to leadership and the work of nursing. The second skill is applying the
problem-solving process. This involves critical thinking, problem identification, and the development of
objectivity.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
8. Good leaders need to be able to demonstrate an intuitive skill of empathy and expressiveness
when dealing with others in the workplace. This requires sensitivity and awareness of the emotions and
moods of others and is known as:
a. social awareness.
b. self-awareness.
c. self-management.
d. relationship management.
ANS:A
Social awareness is an intuitive skill of empathy and expressiveness in being sensitive and aware of the
emotions and moods of others.
DIF: Cognitive Level: Remember (Knowledge) REF: Page 4 TOP: Nursing Process: Assessment
MSC: Client Needs: Safe and Effective Care Environment: Management of Care
9. The manager of the emergency department in a large hospital focuses on customer service,
exudes the nursing code of ethics, and sees his or her job as an occupation with a lifetime commitment.
This is a concept known as:
a. leadership.
b. management.
c. professionalism.
d. vision.
ANS:C
