Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE aOF aCONTENTS
I. Systems Analysis Fundamentals
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1. Systems, Roles, and Development Methodologies
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2. Understanding and Modeling Organization Systems
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3. Project Management
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II. Information Requirements Analysis
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4. Information Gathering: Interactive Methods
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5. Information Gathering: Unobtrusive Methods
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6. Agile Modeling, Prototyping, and Scrum
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III. The Analysis Process
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7. Using Data Flow Diagrams
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8. Analyzing Systems Using Data Dictionaries
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9. Process Specifications and Structured Decisions 10.Object-Oriented
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Systems aAnalysis aand aDesign aUsing aUML
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IV. The Essentials of Design
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11.Designing aEffective aOutput a 12.Designing
aEffective aInput a 13.DesigningaDatabases
14. Human-Computer aInteraction aand aUX aDesign
V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures
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a 16.Quality aAssurance aand aImplementation
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,Chaptera2
UnderstandingaandaModelingaOrganizationalaSystems
Key aPoints aand aObjectives
1. Organizations aare acomplex asystems acomposed aof ainterrelated aand ainterdependent asubsystems.
2. System aand asubsystem aboundaries aand aenvironments ahave aan aimpact aon ainformation asystem
aanalysis aand a design.
3. Systems aare adescribed aas aeither aopen, awith afree aflowing ainformation, aor aclosed awith
arestricted aaccess ato a information.
4. A avirtual aorganization ais aone athat ahas aparts aof athe aorganization ain adifferent aphysical
alocations. aThey ause a computer anetworks aand a communications atechnology ato awork a on
aprojects. aAdvantages aof aa avirtual a organization aare:
A. Reduced acosts aof aphysical afacilities
B. More arapid aresponse ato acustomer aneeds
C. Flexibility afor aemployees ato acare afor achildren aor aaging aparents
5. Enterprise asystems aor aEnterprise aResource aPlanning a(ERP) adescribes aan aintegrated
aorganizational a information asystem. aThe asoftware ahelps athe aflow aof ainformation abetween
athe afunctional aareas awithin athe a organization.
6. ERP acan aaffect aevery aaspect aof athe aorganization, asuch aas:
A. Design aof aemployees’ awork
B. Skills arequired afor ajob acompetency
C. Strategic apositioning aof athe acompany
7. Many aissues amust abe aovercome afor athe aERP ainstallation ais ato abe adeclared aa asuccess:
A. User aacceptance
B. Integration awith alegacy asystems aand athe asupply achain
C. Upgrading afunctionality a(and acomplexity) aof aERP amodules
D. Reorganizing awork alife aof ausers aand adecision amakers
E. Expanded areach aacross aseveral aorganizations
F. Strategic arepositioning aof athe acompany
8. A acontext-level adata aflow adiagram ais aan aimportant atool afor ashowing adata aused aand ainformation
aproduced aby aa a system. aIt aprovides aan aoverview aof athe asetting a or aenvironment athe asystem aexists
awithin—which aentities a supply a and areceive adata/information.
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, 9. The acontext-level adata aflow adiagram ais aone away ato ashow ascope, aor awhat ais ato abe aincluded ain
athe asystem. aThe a project ahas aa abudget athat ahelps ato adefine ascope.
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