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MRKT 331 SELU Budden Final Exam questions with verified answers

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MRKT 331 SELU Budden Final Exam questions with verified answers

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MRKT 331 SELU Budden Final Exam
questions with verified answers

Promotion - correct answer ✔✔Used to generate sales by making targeted customers aware of
offerings.



Advertising - correct answer ✔✔Paid, non personal communication



Sales Promotions - correct answer ✔✔Involve the use of media and non-media for a limited
period of time (coupons, in-store displays, contests, products demonstrations, sampling, etc.)



Publicity - correct answer ✔✔Non-paid form of communication



Personal Selling - correct answer ✔✔Face to face promotion



Types of Promotion - correct answer ✔✔-Advertising

-Sales Promotion

-Publicity

-Personal selling



Strategy is impacted by many factors - correct answer ✔✔-Trading area (primary - retailer has
main advantage, secondary - retailer has competition) - zip code survey

-High store traffic turns over inventory

-Store credit customers are more store loyal and purchase in larger quantities

-Promotion can address cash flow problem in the short run

-Building and fixtures should reinforce strategy

, -Promotion can provide customers with information and therefore reduce risks on their part -
thus it can be part of customer service



Promotion in the Supply Chain - correct answer ✔✔-MFRS promote image

-MFRS promote benefits

-MFRS promote single products



MFRS promote image - correct answer ✔✔Stores promote availability



MFRS promote benefits - correct answer ✔✔Stores promote price



MFRS promote single products - correct answer ✔✔Stores promote variety (clutter) of
products.



Long-term - correct answer ✔✔_____ -_____ objectives of retail promotion using institutional
advertising



-Creating a positive store image (Neiman Marcus, Nordstrom's)

-Public Service Promotion



Public Service Promotion - correct answer ✔✔The retailer is a good citizen (blood pressure/flu
shots at drug store, etc.)



Short-term - correct answer ✔✔_____-______ objectives of retail promotion using institutional
advertising



-Increased patronage from existing customers (Winn Dixie coupons)

-Attraction of new customers

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