BUSMHR 3100 EXAM 1 QUESTIONS
WITH CORRECT ANSWERS
Organizational Behavior (OB) - Correct Answers -An interdisciplinary field dedicated to
better understanding and managing people at work
Theory Y - Correct Answers -A modern and positive set of assumptions about people at
work; formulated by McGregor
Assumptions of Theory Y - Correct Answers -1. Work is a natural activity, like play or
rest
2. People are capable of self-direction and self-control if they are committed to
objectives
3. People generally become committed to organizational objectives if they are rewarded
for doing so
4. The typical employee can learn to accept and seek responsibility
5. They typical member of the general population has imagination, ingenuity, and
creativity
Contingency Approach - Correct Answers -Calls for using management concepts and
techniques in a situationally appropriate manner, instead of trying to rely on "one best
way"
Human Capital - Correct Answers -The productive potential of an individual's knowledge
and actions
Social Capital - Correct Answers -Productive potential resulting from strong
relationships, goodwill, trust, and cooperative effort
Anticipatory Socialization - Correct Answers -Socialization that occurs before an
individual actually joins an organization
Encounter Phase - Correct Answers -The phase where employees come to learn what
the organization is really like
Onboarding - Correct Answers -Programs that help employees to integrate, assimilate,
and transition to new jobs by making them familiar with corporate policies, procedures,
and culture and by clarifying work role expectations and responsibilities
WITH CORRECT ANSWERS
Organizational Behavior (OB) - Correct Answers -An interdisciplinary field dedicated to
better understanding and managing people at work
Theory Y - Correct Answers -A modern and positive set of assumptions about people at
work; formulated by McGregor
Assumptions of Theory Y - Correct Answers -1. Work is a natural activity, like play or
rest
2. People are capable of self-direction and self-control if they are committed to
objectives
3. People generally become committed to organizational objectives if they are rewarded
for doing so
4. The typical employee can learn to accept and seek responsibility
5. They typical member of the general population has imagination, ingenuity, and
creativity
Contingency Approach - Correct Answers -Calls for using management concepts and
techniques in a situationally appropriate manner, instead of trying to rely on "one best
way"
Human Capital - Correct Answers -The productive potential of an individual's knowledge
and actions
Social Capital - Correct Answers -Productive potential resulting from strong
relationships, goodwill, trust, and cooperative effort
Anticipatory Socialization - Correct Answers -Socialization that occurs before an
individual actually joins an organization
Encounter Phase - Correct Answers -The phase where employees come to learn what
the organization is really like
Onboarding - Correct Answers -Programs that help employees to integrate, assimilate,
and transition to new jobs by making them familiar with corporate policies, procedures,
and culture and by clarifying work role expectations and responsibilities
