QDM Study Questions 2025/2026 Exam
Questions and Detailed Answers | Get it
100% Correct Answers
The 1-10-100 rule stays that every $1 spent doing things right the first time
avoids... - 🧠ANSWER ✔✔- $10 for the correction
- $100 for the failure
Please select all true statements about QDM... - 🧠ANSWER ✔✔- QDM is
the way FedEx optimizes its business processes
- One goal of QDM is to deliver the superior experiences that customer
expect
- QDM helps deliver superior business performance by minimizing effort,
time, and cost
Select all of the options below that are key principles of QDM... -
🧠ANSWER ✔✔- Customers define quality
- View failures as opportunities
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
1
,- Optimize business performance
- Measure, measure, measure
- Quality involves teamwork
- Be scientific
The ABLE acronym stands for... - 🧠ANSWER ✔✔Assess, build, launch,
evaluate
Please select the methodologies that contribute to QDM... - 🧠ANSWER
✔✔- Lean
- ISO
- Six Sigma
- Baldridge
QDM is a unique philosophy and methodology, based on a belief -
embedded in the FedEx culture - that quality is everyone's job. - 🧠ANSWER
✔✔True
Which of the following are true about how QDM applied to your daily work...
- 🧠ANSWER ✔✔- If you see a problem, fix it
- Take ownership of your work and do it in the best possible way
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2
, QDM applies to every... - 🧠ANSWER ✔✔- Function
- Business unit
- Activity
- FedEx Operating Company
Metrics such as SQI, KPI, or tools such as dashboards or scorecards can
help organizational goals... - 🧠ANSWER ✔✔True
When using the 5 Why's to uncover the root cause of a problem, you
should ask the question "Why?"... - 🧠ANSWER ✔✔As many times as it
takes to uncover the root causes
Match the RACI category to the degree of engagement in a project -
🧠ANSWER ✔✔Responsible - does the work
Accountable - responsible for outcomes
Consented - approve project impact
Informed - notified about project impact
This graphic is used in the measure, measure, measure principle of QDM.
It is an example of which of the following? - 🧠ANSWER ✔✔Run Chart
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
Questions and Detailed Answers | Get it
100% Correct Answers
The 1-10-100 rule stays that every $1 spent doing things right the first time
avoids... - 🧠ANSWER ✔✔- $10 for the correction
- $100 for the failure
Please select all true statements about QDM... - 🧠ANSWER ✔✔- QDM is
the way FedEx optimizes its business processes
- One goal of QDM is to deliver the superior experiences that customer
expect
- QDM helps deliver superior business performance by minimizing effort,
time, and cost
Select all of the options below that are key principles of QDM... -
🧠ANSWER ✔✔- Customers define quality
- View failures as opportunities
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
1
,- Optimize business performance
- Measure, measure, measure
- Quality involves teamwork
- Be scientific
The ABLE acronym stands for... - 🧠ANSWER ✔✔Assess, build, launch,
evaluate
Please select the methodologies that contribute to QDM... - 🧠ANSWER
✔✔- Lean
- ISO
- Six Sigma
- Baldridge
QDM is a unique philosophy and methodology, based on a belief -
embedded in the FedEx culture - that quality is everyone's job. - 🧠ANSWER
✔✔True
Which of the following are true about how QDM applied to your daily work...
- 🧠ANSWER ✔✔- If you see a problem, fix it
- Take ownership of your work and do it in the best possible way
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2
, QDM applies to every... - 🧠ANSWER ✔✔- Function
- Business unit
- Activity
- FedEx Operating Company
Metrics such as SQI, KPI, or tools such as dashboards or scorecards can
help organizational goals... - 🧠ANSWER ✔✔True
When using the 5 Why's to uncover the root cause of a problem, you
should ask the question "Why?"... - 🧠ANSWER ✔✔As many times as it
takes to uncover the root causes
Match the RACI category to the degree of engagement in a project -
🧠ANSWER ✔✔Responsible - does the work
Accountable - responsible for outcomes
Consented - approve project impact
Informed - notified about project impact
This graphic is used in the measure, measure, measure principle of QDM.
It is an example of which of the following? - 🧠ANSWER ✔✔Run Chart
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
