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Exam (elaborations)

ProQA Dispatch Workflow and Case Handling – Verified Q&A on Software Tools and Protocol Prioritization

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Uploaded on
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Written in
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This document provides verified answers to operational and procedural questions from the ProQA emergency dispatch system. It covers software functions (Send Screen, Reconfigure Response, X-Card, Case History), scene safety prioritization, determinant code overrides, address verification, trauma protocol logic, and priority symptom identification. Ideal for training EMDs on system navigation, liability-safe communication, and ProQA case management from entry to dispatch and closure.

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Proqa
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Proqa








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Institution
Proqa
Course
Proqa

Document information

Uploaded on
June 10, 2025
Number of pages
4
Written in
2024/2025
Type
Exam (elaborations)
Contains
Questions & answers

Subjects

Content preview

proqa questions with verified answers
_____ _____ gives detailed Pre-Arrival Instructions. Ans✓✓✓ Routine
Disconnect


_____ text indicates operator questions. These questions are for the
call taker to answer. NOT TO BE READ to the caller. Ans✓✓✓ Blue


_____ text indicates scene safety. These questions MUST be asked to
establish the safety of the patient, the caller, and responding
personnel. Ans✓✓✓ red


(True or false?) It is always helpful to convince a third party caller to
become a second party caller as long as it is safe and possible to do so.
Ans✓✓✓ true


(True or false?) You should ask the caller if the patient is awake AND
breathing to save time instead of asking two questions. Ans✓✓✓ false


(True or false) Once a case has been closed, it can not be reopened to
be updated. Ans✓✓✓ false


Appears as soon as ProQA has enough information to recommend a
determinate code. Ans✓✓✓ send screen

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