CRCM Sample Exam 100 Questions
2025/2026 Exam All Answers and
Illustrations Given
1. The bank is beginning e-banking and wants to deliver a full range of
consumer electronic services. The compliance manager is a member of the
project team. Which of the following functions is MOST appropriate for the
compliance manager during the INITIAL stages of this project?
A. Drafting the content of the electronic disclosures
B. Setting reasonable and competitive fees for the services offered
C. Determining which products to include in the electronic delivery system
D. Identifying the consumer protection regulatory provisions on liability and
error resolution - 🧠ANSWER ✔✔D. Identifying the consumer protection
regulatory provisions on liability and error resolution
2. You have learned that the Consumer Financial Protection Bureau has
issued a proposed regulation to implement a recently enacted federal law.
The proposal would have a significant adverse impact on one of the
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,financial institution's existing activities. You have prepared a summary of
the proposal for management. Which of the following actions is MOST
appropriate for you to take?
A. Wait to distribute information until the rule is final.
B. Distribute the summary and begin efforts to comply with the proposed
requirements.
C. Distribute the summary and advise that the financial institution may
send a comment letter.
D. Distribute the summary along with guidance on how to lobby Congress
to amend the recent law. - 🧠ANSWER ✔✔C. Distribute the summary and
advise that the financial institution may send a comment letter.
3. A customer presented $13,000 in cash for deposit to her account. She
withheld $4,000 from the transaction when the teller began to complete a
CTR. In this situation, the bank should ____________.
A. file the appropriate SAR form with respect to the structured transaction
B. make an entry in its log of cash sales of monetary instruments
C. file a CTR for the $13,000 transaction
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STATEMENT. ALL RIGHTS RESERVED
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,D. refuse the transaction - 🧠ANSWER ✔✔A. file the appropriate SAR form
with respect to the structured transaction
4. An internal fair lending review indicated no evidence of overt
discriminatory practices. However, 60% of the unsecured loans approved
to male applicants were charged loan fees that were lower than the bank's
policy, and only 10% of the female applicants received reduced loan fees.
There was insufficient documentation in the credit files to justify these
pricing differences. The MOST appropriate action the compliance officer
should take is to ____________.
A. note the event, but indicate that no overt discrimination was found
B. conduct a complete demographic and regression analysis to determine
the full extent of this fair lending issue
C. develop specific policy provisions for fee exception approvals and
documentation, and retrain lending personnel
D. anticipate a referral to the Department of Justice on the next regulatory
exam due to inconsistent application of loan policy that has resulted in
disparate im - 🧠ANSWER ✔✔C. develop specific policy provisions for fee
exception approvals and documentation, and retrain lending personnel
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STATEMENT. ALL RIGHTS RESERVED
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, 5. To ensure that your institutions policies and procedures are in
compliance with Regulation B and its requirements relating to spousal
signatures, what is the most effective action you, as the compliance officer,
should take?
A. Research state signature requirements in all states in which customers
could reside or own property and prepare a legal brief for management on
the findings
B. Ensure that the institution adopts a continuing guarantee for all
commercial loans
C. Review customer complaints relating to spousal signatures in the
lending department
D. Provide periodic training on spousal signature requirements of
Regulation B to lending staff - 🧠ANSWER ✔✔D. Provide periodic training
on spousal signature requirements of Regulation B to lending staff
6. A bank is considering changing its business hours of operation.
Currently, branches arre not open on Saturdays and Sundays. The bank is
considering opening all branches on Saturdays from 9:00 am to 11:00 am
for routine teller transactions through the drive-up windows. The loan
operations manager asks the compliance manager how this change will
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
4
2025/2026 Exam All Answers and
Illustrations Given
1. The bank is beginning e-banking and wants to deliver a full range of
consumer electronic services. The compliance manager is a member of the
project team. Which of the following functions is MOST appropriate for the
compliance manager during the INITIAL stages of this project?
A. Drafting the content of the electronic disclosures
B. Setting reasonable and competitive fees for the services offered
C. Determining which products to include in the electronic delivery system
D. Identifying the consumer protection regulatory provisions on liability and
error resolution - 🧠ANSWER ✔✔D. Identifying the consumer protection
regulatory provisions on liability and error resolution
2. You have learned that the Consumer Financial Protection Bureau has
issued a proposed regulation to implement a recently enacted federal law.
The proposal would have a significant adverse impact on one of the
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
1
,financial institution's existing activities. You have prepared a summary of
the proposal for management. Which of the following actions is MOST
appropriate for you to take?
A. Wait to distribute information until the rule is final.
B. Distribute the summary and begin efforts to comply with the proposed
requirements.
C. Distribute the summary and advise that the financial institution may
send a comment letter.
D. Distribute the summary along with guidance on how to lobby Congress
to amend the recent law. - 🧠ANSWER ✔✔C. Distribute the summary and
advise that the financial institution may send a comment letter.
3. A customer presented $13,000 in cash for deposit to her account. She
withheld $4,000 from the transaction when the teller began to complete a
CTR. In this situation, the bank should ____________.
A. file the appropriate SAR form with respect to the structured transaction
B. make an entry in its log of cash sales of monetary instruments
C. file a CTR for the $13,000 transaction
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
2
,D. refuse the transaction - 🧠ANSWER ✔✔A. file the appropriate SAR form
with respect to the structured transaction
4. An internal fair lending review indicated no evidence of overt
discriminatory practices. However, 60% of the unsecured loans approved
to male applicants were charged loan fees that were lower than the bank's
policy, and only 10% of the female applicants received reduced loan fees.
There was insufficient documentation in the credit files to justify these
pricing differences. The MOST appropriate action the compliance officer
should take is to ____________.
A. note the event, but indicate that no overt discrimination was found
B. conduct a complete demographic and regression analysis to determine
the full extent of this fair lending issue
C. develop specific policy provisions for fee exception approvals and
documentation, and retrain lending personnel
D. anticipate a referral to the Department of Justice on the next regulatory
exam due to inconsistent application of loan policy that has resulted in
disparate im - 🧠ANSWER ✔✔C. develop specific policy provisions for fee
exception approvals and documentation, and retrain lending personnel
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
, 5. To ensure that your institutions policies and procedures are in
compliance with Regulation B and its requirements relating to spousal
signatures, what is the most effective action you, as the compliance officer,
should take?
A. Research state signature requirements in all states in which customers
could reside or own property and prepare a legal brief for management on
the findings
B. Ensure that the institution adopts a continuing guarantee for all
commercial loans
C. Review customer complaints relating to spousal signatures in the
lending department
D. Provide periodic training on spousal signature requirements of
Regulation B to lending staff - 🧠ANSWER ✔✔D. Provide periodic training
on spousal signature requirements of Regulation B to lending staff
6. A bank is considering changing its business hours of operation.
Currently, branches arre not open on Saturdays and Sundays. The bank is
considering opening all branches on Saturdays from 9:00 am to 11:00 am
for routine teller transactions through the drive-up windows. The loan
operations manager asks the compliance manager how this change will
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
4
