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Service Request (SR) CORRECT ANSWERS TRIRIGA record of a "request" (Legacy:
AF Form 332)
Work Task (WT) CORRECT ANSWERS Building block of all shop related work and is
automatically generated from the SR (Legacy: equivalent to DSWs in IWIMS)
Facility Project (FP) CORRECT ANSWERS Used for WTs that require extensive
planning and is also used to combine multiple work/schedule tasks (Legacy: similar in
some ways to a 5-Digit/A-Loaded Work Order)
Schedule Task CORRECT ANSWERS Used with Facility Projects to facilitate
administrative process actions (Legacy: coordination with other agencies performed
within the AF Form 332)
Opportunity CORRECT ANSWERS Used by CEN to conduct the programming actions
(scoring, prioritization, coordination, DD Form 1391, etc.) for requirements affecting
Real Property (Legacy: unfunded ACES-PM requirement)
Capital Projects CORRECT ANSWERS Activated once an opportunity has intent for
funding and has been approved & coordinated (Legacy: funded ACES-PM
Project/requirement)
Describe why and how requirements are prioritized CORRECT ANSWERS Because we
don't work on a first in first out basis...
"Maintenance of facilities and systems will be prioritized based on mission criticality and
urgency of repair with respect to safety and best return on investment"
Describe the purpose of the Work Request Review Board (WRRB) CORRECT
ANSWERS Work Request Review Board serves as the final step for work validation. It
determines validity, approves for CE work, and determines method of execution.
Describe the attendees of the Work Request Review Board (WRRB) CORRECT
ANSWERS Typically Chaired by Ops Chief. Attendees are decision makers &
coordination players (i.e. FES, Wing Safety, CEN, R&O OIC, AMP Managers, etc..), and
possibly customers (Gives them a voice)
Real Estate CORRECT ANSWERS Land, buildings, utility systems, infrastructure, and
permanently attached Real Property Installed Equipment (RPIE) that is part of the
building or structure
, Real Property CORRECT ANSWERS Real Property refers to the real estate itself as
well as the bundle of rights associated with it (ownership interests). •Different types of
ownership in real estate: • Fee • Leases • Licenses • Permits • Easements
Differentiate assets from the activities they provide CORRECT ANSWERS Assets are
the things, Activity is the management of those things?
There is not an Activity Manager per se'... No single Manager of Mangers.
Explain how and who identifies requirements CORRECT ANSWERS Internally
Generated: Identified during emergency, PM, or CM AMP & Sub-AMP Manager
BCE/Ops Chief Shops, CEN.
Externally Generated: Customer identifies a requirement or need or most likely a
"Problem" Facility Manager Chain of Command Codes, UFC, AFI, etc
Service Requests submitted through Tririga (NextGen IT) or legacy AF 332
_____________________ describes a task that requires multiple shops to coordinate
on, but still small enough to be completed via "in-house" by the ops flight. CORRECT
ANSWERS Facility Project
T/F: The Work Request Review Board (WRRB) is the starting point to begin planning.
After a task has gotten approval, R&O will begin to develop a cost and scope.
CORRECT ANSWERS False
If a work task has not been completed for a long time (more than 12 months), what
should be done? CORRECT ANSWERS Disapprove and talk with the customer about
other options.
Correctly use Asset Management terms in context CORRECT ANSWERS Asset: Item
Activity: Service or Portfolio
Activity Manager: Person
Activity Management: Process
Asset Management: Discipline
List the four questions of Asset Management CORRECT ANSWERS What do you
have? (visibility)
What conditions are your assets in? (performance, lifecycle, risk)
How important are they to you? (value)
What are you going to do with them? (leadership)
Identify the principles and pillars of Asset Management CORRECT ANSWERS Pillars
-Data
-Leadership
-Communication
Principles