ELCP EXAM 2 QUESTIONS WITH 100%
CORRECT ANSWERS.
What is group polarization?
a. when the communicator takes little account of the needs of the receiver
b. when the group moves toward a more extreme position than what each member would
have done individually
c. when the group focuses on the needs of individuals and on building relationships between
the parties
d. when individuals go along with group decisions eve when those decisions conflict with
their own values
e. when the leader attempts to balance the needs of all the parties involved
b. when the group moves toward a more extreme position than what each member would have
done individually
Which statement best describes how autocratic leaders communicate?
a. they do not communicate with subordinates
b. they engage in highly transparent communication
c. they tend to use more nonverbal signals
d. they limit communication to need-to-know information
e. they tend to establish open communication cultures
d. they limit communication to need-to-know information
An ethical leader with good interpersonal communication skills should
_____________________.
a. place employee needs over organizational needs
b. never reprimand employees
c. give up authority to maintain beneficial relationships
,d. demonstrate both respect and firmness in communication
e. avoid delivering negative news
d. demonstrate both respect and firmness in communication
What is a disadvantage of small group communication and decision making?
a. decision making is usually uncreative
b. no leader is present in the discussion
c. most individuals are too timid to participate
d. it can lead to excessive risk taking
e. it destroys group cohesion
d. it can lead to excessive risk taking
Good communication skills _________________.
a. are usually verbal
b. promote decentralization in organizations
c. come naturally
d. promote leader-follower congruence
e. do not contribute to ethics
d. promote leader-follower congruence
Why might listening be just as important as speaking for an ethical leader?
a. it can establish credibility and increase morale among employees
b. it enables leaders to avoid a complex decision making process
c. it allows leaders to convey important information
d. it is a good way to hide a leader's bad communication skills
e. it can keep leaders from having to speak much
a. it can establish credibility and increase morale among employees
, Which of the following statements about nonverbal communication is false?
a. it can be harder to control than verbal communication
b. it provides important clues about an individual's emotional state
c. it can signal whether an employee is truly paying attention
d. it can be complex when different cultures are involved
e. it is less trustworthy than verbal communication
e. it is less trustworthy than verbal communication
_________________ occurs when both the communicator and receiver considers the unique
worth of the other party and tries to understand what the other is communicating.
a. listening
b. nonverbal communication
c. monologue
d. dialogue
e. diatribe
d. dialogue
In a rigid hierarchical organization, communication generally consists of
____________________.
a. two-way communication
b. listening
c. one-way communication
d. employee feedback
e. dialogue
c. one-way communication
How might a comprehensive code of conduct prove ineffective in curbing misconduct?
a. the code of conduct focuses on global versus domestic issues
CORRECT ANSWERS.
What is group polarization?
a. when the communicator takes little account of the needs of the receiver
b. when the group moves toward a more extreme position than what each member would
have done individually
c. when the group focuses on the needs of individuals and on building relationships between
the parties
d. when individuals go along with group decisions eve when those decisions conflict with
their own values
e. when the leader attempts to balance the needs of all the parties involved
b. when the group moves toward a more extreme position than what each member would have
done individually
Which statement best describes how autocratic leaders communicate?
a. they do not communicate with subordinates
b. they engage in highly transparent communication
c. they tend to use more nonverbal signals
d. they limit communication to need-to-know information
e. they tend to establish open communication cultures
d. they limit communication to need-to-know information
An ethical leader with good interpersonal communication skills should
_____________________.
a. place employee needs over organizational needs
b. never reprimand employees
c. give up authority to maintain beneficial relationships
,d. demonstrate both respect and firmness in communication
e. avoid delivering negative news
d. demonstrate both respect and firmness in communication
What is a disadvantage of small group communication and decision making?
a. decision making is usually uncreative
b. no leader is present in the discussion
c. most individuals are too timid to participate
d. it can lead to excessive risk taking
e. it destroys group cohesion
d. it can lead to excessive risk taking
Good communication skills _________________.
a. are usually verbal
b. promote decentralization in organizations
c. come naturally
d. promote leader-follower congruence
e. do not contribute to ethics
d. promote leader-follower congruence
Why might listening be just as important as speaking for an ethical leader?
a. it can establish credibility and increase morale among employees
b. it enables leaders to avoid a complex decision making process
c. it allows leaders to convey important information
d. it is a good way to hide a leader's bad communication skills
e. it can keep leaders from having to speak much
a. it can establish credibility and increase morale among employees
, Which of the following statements about nonverbal communication is false?
a. it can be harder to control than verbal communication
b. it provides important clues about an individual's emotional state
c. it can signal whether an employee is truly paying attention
d. it can be complex when different cultures are involved
e. it is less trustworthy than verbal communication
e. it is less trustworthy than verbal communication
_________________ occurs when both the communicator and receiver considers the unique
worth of the other party and tries to understand what the other is communicating.
a. listening
b. nonverbal communication
c. monologue
d. dialogue
e. diatribe
d. dialogue
In a rigid hierarchical organization, communication generally consists of
____________________.
a. two-way communication
b. listening
c. one-way communication
d. employee feedback
e. dialogue
c. one-way communication
How might a comprehensive code of conduct prove ineffective in curbing misconduct?
a. the code of conduct focuses on global versus domestic issues
