CPI Instructor Training (2025)Actual Exam Test|Complete Questions
With Verified Answers With Rationales (100% Accurate Solutions)
Crisis Development/Behavior Levels - correct answer 1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction
Staff Attitudes/Approaches - correct answer 1. Supportive
2. Directive
3. Physical Intervention
4. Therapeutic Rapport
A change in behavior - correct answer Anxiety
An empathic, nonjudgmental approach - correct answer Supportive
Beginning to lose rationality - correct answer Defensive
Decelerating an escalating behavior - correct answer Directive
Behaviors that may present a risk to self or others - correct answer Risk Behavior
Disengagement and/or holding skills to manage risk behavior - correct answer Physical
Intervention
Decrease in physical and emotional energy - correct answer Tension Reduction
Re-establish communication - correct answer Therapeutic Rapport
Personal Space - correct answer Proxemics
1. Intimate
2. Personal
3. Social - correct answer Three Zones of Personal Space
Body Language - correct answer Kinesics
Communication through touch - correct answer Haptics
Maintained by keeping a distance of one leg-length from the from person and by remaining at
an angle. - correct answer Supportive Stance
, 1. Helps us manage our nonverbal behavior, supports our attempts to decelerate the situation,
and reinforces Therapeutic Rapport.
2. Communicates Respect, is Nonthreatening, Maintains Safety - correct answer Reasons for a
supportive stance
Where we are in relation to others -- our orientation - correct answer Position
How we hold and move our body - correct answer Posture
Distance between individuals - correct answer Proximity
Position, Posture, Proximity - correct answer What are the 3 Ps
The vocal part of speech, excluding the actual words one uses. - correct answer Paraverbal
Communication
Tone, Volume, Cadence - correct answer Three key components of paraverbal communication
Inflection of voice - correct answer Tone
How loud or soft we speak - correct answer Volume
The rate or rhythm of speech - correct answer Cadence
Intimidation, Tension Reduction, Release, Refusal, Questioning - correct answer Verbal
Escalation Continuum
The individual is verbally and/or nonverbally threatening staff - correct answer Intimidation
1. Take all threats seriously
2. Seek assistance
3. Try to avoid individual intervention - correct answer Intimidation Interventions
Establish Therapeutic Rapport - correct answer Tension Reduction Interventions
Verbal and emotional outburst - correct answer Release
1. Allow venting (remove audience)
2. State directives that are nonthreatening
3. Use an understanding, reasonable approach
4. Be prepared to enforce any limits you set - correct answer Release Interventions
Noncompliance - correct answer Refusal
Set limits; redirect focus - correct answer Refusal Interventions
With Verified Answers With Rationales (100% Accurate Solutions)
Crisis Development/Behavior Levels - correct answer 1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction
Staff Attitudes/Approaches - correct answer 1. Supportive
2. Directive
3. Physical Intervention
4. Therapeutic Rapport
A change in behavior - correct answer Anxiety
An empathic, nonjudgmental approach - correct answer Supportive
Beginning to lose rationality - correct answer Defensive
Decelerating an escalating behavior - correct answer Directive
Behaviors that may present a risk to self or others - correct answer Risk Behavior
Disengagement and/or holding skills to manage risk behavior - correct answer Physical
Intervention
Decrease in physical and emotional energy - correct answer Tension Reduction
Re-establish communication - correct answer Therapeutic Rapport
Personal Space - correct answer Proxemics
1. Intimate
2. Personal
3. Social - correct answer Three Zones of Personal Space
Body Language - correct answer Kinesics
Communication through touch - correct answer Haptics
Maintained by keeping a distance of one leg-length from the from person and by remaining at
an angle. - correct answer Supportive Stance
, 1. Helps us manage our nonverbal behavior, supports our attempts to decelerate the situation,
and reinforces Therapeutic Rapport.
2. Communicates Respect, is Nonthreatening, Maintains Safety - correct answer Reasons for a
supportive stance
Where we are in relation to others -- our orientation - correct answer Position
How we hold and move our body - correct answer Posture
Distance between individuals - correct answer Proximity
Position, Posture, Proximity - correct answer What are the 3 Ps
The vocal part of speech, excluding the actual words one uses. - correct answer Paraverbal
Communication
Tone, Volume, Cadence - correct answer Three key components of paraverbal communication
Inflection of voice - correct answer Tone
How loud or soft we speak - correct answer Volume
The rate or rhythm of speech - correct answer Cadence
Intimidation, Tension Reduction, Release, Refusal, Questioning - correct answer Verbal
Escalation Continuum
The individual is verbally and/or nonverbally threatening staff - correct answer Intimidation
1. Take all threats seriously
2. Seek assistance
3. Try to avoid individual intervention - correct answer Intimidation Interventions
Establish Therapeutic Rapport - correct answer Tension Reduction Interventions
Verbal and emotional outburst - correct answer Release
1. Allow venting (remove audience)
2. State directives that are nonthreatening
3. Use an understanding, reasonable approach
4. Be prepared to enforce any limits you set - correct answer Release Interventions
Noncompliance - correct answer Refusal
Set limits; redirect focus - correct answer Refusal Interventions
