TIPS CERTIFICATION Exam Questions and
Correct Detailed Answers Latest Versions 2025
Top Rated A+
What are some commonly acceptable forms of ID? - ANSWER-1) valid photo driver's license
2) valid photo state-issued ID
3) U.S. active-duty military ID
4) valid passport
5) alien registration card
What are some unacceptable forms of ID? - ANSWER-1) counterfeit IDs
2) student IDs
3) altered IDs
4) borrowed or stolen IDs
5) expired IDs
6) order-by-mail IDs
What are the 6 steps to follow when checking IDs? - ANSWER-1) Ask the guest to remove the ID from
his/her wallet
2) Determine whether or not the ID is valid
3) Communicate with the person by asking questions
4) If you have any reservations, ask the guest for a second form of ID or tell him/her that you will have to
get the ID approved
5) Know where the alcohol is going
6) If you still have doubts, don't make the sale
What are some examples of underage warning signs? - ANSWER-- hading money to someone else who is
obviously of age
- hiding one's face or looking away while you are studying the ID
- seeming nervous or moving around frequently
,- stating that he/she is a friend of an employee or a regular
- being in the restroom when the group orders for him/her
- picking up an empty glass and asking for "another one"
- ordering an unusual drink, such as a shot of rum
- coming to the bar to order drinks for a table full of people
- getting upset when asking for an ID
What is the best way to prove you acted responsibly as a server if an alcohol-related incident occurs? -
ANSWER-good documentation
Serving non-alcoholic beverages, snacks, and food to an intoxicated drinker will not counteract the
alcohol, but this strategy does... - ANSWER-buy you time to figure out how to deal with the situation
To effectively refuse service, servers should do these three things: - ANSWER-1) say no
2) explain why / express concerns
3) stick to your decisions
What are six guidelines for intervening with a customer's alcohol consumption? - ANSWER-1) Decide on
an appropriate response based on your guest's behavior.
2) Make clear statements. Speak directly to the point.
3) Use "I" statements.
4) Do not judge or threaten your guests.
5) Give the guest a reason for your actions.
6) Provide good customer service and use indirect strategies when appropriate.
Types of illegal alcohol sales - ANSWER--underage
-third party
-visibly intoxicated
Common negligence laws - ANSWER--not specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
, -exist in every jurisdiction
Dram shop liability laws - ANSWER--specific to alcohol sales
-apply only to licensees and their employees
-explain expectations got preventing illegal alcohol sales
-may sey monetary likits for financial judgements in lawsuits
-exist in somr but not all jurisdictions
Penalties for underage alcohol sales include - ANSWER--fines
-arrest
-jail time
-financial judgements
If you sell to an ynderage customer... - ANSWER-You are responsible for your own actions and will be
held accountable. Your employer is not required to cover your fines..etc.
Define "reasonable efforts" - ANSWER-Actions you take to prevent illegal alcohol sales and other alcohol
related problems
Reasonable efforts does not protect you from punishment if you serve illegally but... - ANSWER-They
reduce the likelihood that you will serve alcohol illegally
Examples of reasonable efforts include - ANSWER--check id
-get trained in a responsible alcohol server course
-suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
Correct Detailed Answers Latest Versions 2025
Top Rated A+
What are some commonly acceptable forms of ID? - ANSWER-1) valid photo driver's license
2) valid photo state-issued ID
3) U.S. active-duty military ID
4) valid passport
5) alien registration card
What are some unacceptable forms of ID? - ANSWER-1) counterfeit IDs
2) student IDs
3) altered IDs
4) borrowed or stolen IDs
5) expired IDs
6) order-by-mail IDs
What are the 6 steps to follow when checking IDs? - ANSWER-1) Ask the guest to remove the ID from
his/her wallet
2) Determine whether or not the ID is valid
3) Communicate with the person by asking questions
4) If you have any reservations, ask the guest for a second form of ID or tell him/her that you will have to
get the ID approved
5) Know where the alcohol is going
6) If you still have doubts, don't make the sale
What are some examples of underage warning signs? - ANSWER-- hading money to someone else who is
obviously of age
- hiding one's face or looking away while you are studying the ID
- seeming nervous or moving around frequently
,- stating that he/she is a friend of an employee or a regular
- being in the restroom when the group orders for him/her
- picking up an empty glass and asking for "another one"
- ordering an unusual drink, such as a shot of rum
- coming to the bar to order drinks for a table full of people
- getting upset when asking for an ID
What is the best way to prove you acted responsibly as a server if an alcohol-related incident occurs? -
ANSWER-good documentation
Serving non-alcoholic beverages, snacks, and food to an intoxicated drinker will not counteract the
alcohol, but this strategy does... - ANSWER-buy you time to figure out how to deal with the situation
To effectively refuse service, servers should do these three things: - ANSWER-1) say no
2) explain why / express concerns
3) stick to your decisions
What are six guidelines for intervening with a customer's alcohol consumption? - ANSWER-1) Decide on
an appropriate response based on your guest's behavior.
2) Make clear statements. Speak directly to the point.
3) Use "I" statements.
4) Do not judge or threaten your guests.
5) Give the guest a reason for your actions.
6) Provide good customer service and use indirect strategies when appropriate.
Types of illegal alcohol sales - ANSWER--underage
-third party
-visibly intoxicated
Common negligence laws - ANSWER--not specific to alcohol sales
-can be applied to illegal alcohol sales
-based on prior court cases
-set a standard for what a reasonablr person would do to prevent a problem
, -exist in every jurisdiction
Dram shop liability laws - ANSWER--specific to alcohol sales
-apply only to licensees and their employees
-explain expectations got preventing illegal alcohol sales
-may sey monetary likits for financial judgements in lawsuits
-exist in somr but not all jurisdictions
Penalties for underage alcohol sales include - ANSWER--fines
-arrest
-jail time
-financial judgements
If you sell to an ynderage customer... - ANSWER-You are responsible for your own actions and will be
held accountable. Your employer is not required to cover your fines..etc.
Define "reasonable efforts" - ANSWER-Actions you take to prevent illegal alcohol sales and other alcohol
related problems
Reasonable efforts does not protect you from punishment if you serve illegally but... - ANSWER-They
reduce the likelihood that you will serve alcohol illegally
Examples of reasonable efforts include - ANSWER--check id
-get trained in a responsible alcohol server course
-suggest food
-monitor guests
-refuse service
-ask questions
-call the police
-call a cab
-suggest non alcoholic drinks
-post signs
