TEST BANK Operations Management Creating Value Along the Supply Chain, 11th Edition (Russell) Verified Chapters 1 - 17, Complete

TEST BANK c




Operations Management Creating Value
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c Along the Supply Chain, 11th Edition (Russell)
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Verified Chapters 1 - 17, Complete
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Operations Management Creating Value Along the Supply Chain
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,TABLE OF CONTENTS C C




1 Introduction to Operations and Supply Chain Management
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2 Quality Management
c c c




3 Statistical Process Control
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S3 Operational Decision-Making Tools: Acceptance Sampling
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4 Product Design
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5 Service Design
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6 Processes and Technology
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7 Capacity and Facilities Design
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S7 Operational Decision-Making Tools: Facility Location Models
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8 Human Resources
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S8 Operational Decision-Making Tools: Work Measurement
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9 Project Management
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10 Supply Chain Management Strategy and Design
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11 Global Supply Chain Procurement and Distribution
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S11 Operational Decision-Making Tools: Transportation and Transshipment Models
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12 Forecasting
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13 Inventory Management
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S13 Operational Decision-Making Tools: Simulation
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14 Sales and Operations Planning
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S14 Operational Decision-Making Tools: Linear Programming
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15 Resource Planning Systems
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16 Lean Production Systems
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17 Scheduling
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Operations Management Creating Value Along the Supply Chain
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,Operations Management Creating Value Along the Supply Chain 11th EditionRoberta
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S. Russell, Bernard W. Taylor c c c c c




Concept Check Questions for Learning Objectives c c c c c


Chapter 1 – Introduction to Operations and Supply Chain Management
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The Operations Function
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1. The operations function interacts with
c c c c


a. Marketing
b. Suppliers
c. Human resources c


d. Finance
e. All of the above c c c




Difficulty:
EasyAnswer: d
c c c




2. Operations is often described as c c c c


a. the creative core of an organization c c c c c


b. a transformation process c c


c. the source of firm profitability c c c c


d. all of the above c c c




Difficulty:
EasyAnswer: b
c c c




The Evolution of Operations and Supply Chain Management
c c c c c c c




1. c helped to enable the Industrial Revolution.
c c c c c


a. Linear programming c


b. Quality circles c


c. Interchangeable parts c


d. The Internet c




Difficulty:
EasyAnswer: c
c c c




2. The Principles of Scientific Management were proposed by
c c c c c c c


a. Adam Smith c


b. Henry Ford c


c. Frederick Taylor c




Operations Management Creating Value Along the Supply Chain c c c c c c c

, d. Elton Mayo c




Difficulty:
EasyAnswer: c
c c c




3. Supply chain management emerged as
c c c c


a. companies started to outsource production c c c c


b. the number of suppliers for each company grew
c c c c c c c


c. globalization expanded the reach of suppliers and customers c c c c c c c


d. all of the above c c c




Difficulty:
EasyAnswer: d
c c c




4. The quality revolution was brought to us by
c c c c c c c


a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
EasyAnswer: b
c c c




Globalization
1. Globalization has grown rapidly due to c c c c c


a. World trade agreements c c


b. The Internet c


c. Outsourcing
d. All of the above c c c




Difficulty:
EasyAnswer: d
c c c




2. Which of the following countries has the highest hourly wage rate?
c c c c c c c c c c


a. Norway
b. U.S.
c. Germany
d. South Korea c




Difficulty:
ModerateAnswer: a
c c c




3. Companies go global to c c c


a. take advantage of favorable costs c c c c




Operations Management Creating Value Along the Supply Chain
c c c c c c c