Dell Client Foundations Assessment Exam
with accurate and verified questions
covering Dell product lines, client solutions
architecture, hardware configurations,
service and support options, security
features, and sales strategies for Dell
What are the key functions of the SupportAssist for Home PCs? (Select 2) -
ANSWER>>Identify the driver updates available for the system.
Prevent security threats, monitor and detect hardware failures.
Identify the RAID type that enables writing data across multiple hard drives
and partitions each hard drive storage space into 64 KB stripes. -
ANSWER>>RAID 0
_________________provides a quick option to temporarily disable the
protection on the system drive for servicing - ANSWER>>Device Encryption
How do you access BIOS and System Setup on Latitude portable systems
without a keyboard during service call? - ANSWER>>Press the power
button and press the Volume Down button before the Dell logo is displayed
, You have reached the customer site to replace SSD. What will be your first
logical step in attending this service call? - ANSWER>>Run ePSA or
SupportAssist diagnostics
To prevent CPU pins from bending or any damage to the motherboard,
technicians must ensure that: (Select 2) - ANSWER>>ESD bag is used for
repackaging
When do you select the BT Disabled setting in Service Menu of
Manufacturing Mode (SMMM)? - ANSWER>>If BT Disabled label is present
inside the bottom door or chassis.
Which of the following is the correct way to trigger BIOS Recovery? -
ANSWER>>For desktops, power on the system and hold down "CTRL + Esc"
Key.
Which of the following are the Pre-boot system diagnostics? (Select 2) -
ANSWER>>SupportAssist | On-board Diagnostics & ePSA
You replaced the system board of a Latitude 7530. Which method can you
use to enter the laptop's service tag? - ANSWER>>Input the service tag in
the Service Menu (SMMM).
How should the technicians handle the PCBs while dismantling or
repackaging them? - ANSWER>>From the edges/sides only without
touching any other area.
For Vostro 5890, under which option of the BIOS Setup Utility can one find
the 'BIOS Recovery from Hard Drive' option? - ANSWER>>Update, Recovery
with accurate and verified questions
covering Dell product lines, client solutions
architecture, hardware configurations,
service and support options, security
features, and sales strategies for Dell
What are the key functions of the SupportAssist for Home PCs? (Select 2) -
ANSWER>>Identify the driver updates available for the system.
Prevent security threats, monitor and detect hardware failures.
Identify the RAID type that enables writing data across multiple hard drives
and partitions each hard drive storage space into 64 KB stripes. -
ANSWER>>RAID 0
_________________provides a quick option to temporarily disable the
protection on the system drive for servicing - ANSWER>>Device Encryption
How do you access BIOS and System Setup on Latitude portable systems
without a keyboard during service call? - ANSWER>>Press the power
button and press the Volume Down button before the Dell logo is displayed
, You have reached the customer site to replace SSD. What will be your first
logical step in attending this service call? - ANSWER>>Run ePSA or
SupportAssist diagnostics
To prevent CPU pins from bending or any damage to the motherboard,
technicians must ensure that: (Select 2) - ANSWER>>ESD bag is used for
repackaging
When do you select the BT Disabled setting in Service Menu of
Manufacturing Mode (SMMM)? - ANSWER>>If BT Disabled label is present
inside the bottom door or chassis.
Which of the following is the correct way to trigger BIOS Recovery? -
ANSWER>>For desktops, power on the system and hold down "CTRL + Esc"
Key.
Which of the following are the Pre-boot system diagnostics? (Select 2) -
ANSWER>>SupportAssist | On-board Diagnostics & ePSA
You replaced the system board of a Latitude 7530. Which method can you
use to enter the laptop's service tag? - ANSWER>>Input the service tag in
the Service Menu (SMMM).
How should the technicians handle the PCBs while dismantling or
repackaging them? - ANSWER>>From the edges/sides only without
touching any other area.
For Vostro 5890, under which option of the BIOS Setup Utility can one find
the 'BIOS Recovery from Hard Drive' option? - ANSWER>>Update, Recovery
