FULL TEST BANK FOR MANAGING AND USING INFORMATION SYSTEMS 5TH EDITION BY KERIE COMPLETE CHAPTERS 1-

FULL TEST BANK FOR
MANAGING AND USING
INFORMATION SYSTEMS 5TH
EDITION
BY KERIE COMPLETE CHAPTERS 1-
12

,TABLE OF CONTENTS
CHAPTER 1, THE INFORMATION SYSTEMS STRATEGY TRIANGLE ................................................................. 3
CHAPTER 2, STRATEGIC USE OF INFORMATION RESOURCES ..................................................................... 17
CHAPTER 3, ORGANIZATIONAL STRATEGY AND INFORMATION SYSTEMS ................................................. 33
CHAPTER 4, INFORMATION SYSTEMS AND THE DESIGN OF WORK ........................................................... 47
CHAPTER 5, INFORMATION SYSTEMS AND MANAGING BUSINESS PROCESSES ......................................... 63
CHAPTER 6, ARCHITECTURE AND INFRASTRUCTURE .................................................................................. 80
CHAPTER 7, THE BUSINESS OF IT ................................................................................................................ 97
CHAPTER 8, GOVERNANCE OF THE INFORMATION SYSTEMS ORGANIZATION ........................................ 118
CHAPTER 9, INFORMATION SYSTEMS SOURCING..................................................................................... 134
CHAPTER 10, MANAGING IT PROJECTS..................................................................................................... 151
CHAPTER 11, KNOWLEDGE MANAGEMENT, BUSINESS INTELLIGENCE, AND ANALYTICS ........................ 166
CHAPTER 12, USING INFORMATION ETHICALLY ....................................................................................... 181

,CHAPTER 1, THE INFORMATION SYSTEMS STRATEGY TRIANGLE

MULTIPLE CHOICE


1. ALL OF THE FOLLOWING ARE IDENTIFIED CAUSES OF THE 2010 DEEPWATER HORIZON OIL SPILL
EXCEPT FOR:

A) REPEATED FAILURE TO FOLLOW SAFETY PROCEDURES

B) THE ALIGNMENT OF THE INFORMATION SYSTEMS STRATEGY TRIANGLE

C) THE FAILURE OF AUTOMATED SYSTEMS

D) THE LEADERSHIP AND ORGANIZATIONAL CULTURE AT BP

E) INADEQUATE QUALITY STANDARDS



ANS: B (MEDIUM) RESPONSE: SEE PAGE 23-24




2. A GENERAL MANAGER SHOULD:

A) RELY ON IS PERSONNEL TO MAKE IS DECISIONS

B) IGNORE HOW IS ARE USED AND MANAGED

C) HAVE A DEEP TECHNICAL KNOWLEDGE OF IS

D) UNDERSTAND THE USE AND CONSEQUENCES OF TECHNOLOGIES RELEVANT TO THE BUSINESS

E) NOT BE EXPECTED TO ASK OR UNDERSTAND TECHNOLOGY RELATED QUESTIONS

ANS: D (EASY)

RESPONSE: SEE PAGE 26,32




3. WHEN A COMPANY’S BUSINESS STRATEGY AND TECHNOLOGY STRATEGY ARE INTERTWINED,
THIS SITUATION IS KNOWN AS .

A. CONVERGENCE

, B. ALIGNMENT

C. DYNAMIC

D. DIFFERENTIATION

E. TECHNOLOGICALLY ADJUSTED

ANS: A (HARD)

RESPONSE: SEE PAGE 25-26



4. ORGANIZATIONAL, CULTURAL, AND CONTROL VARIABLES ARE CONSIDERED THE USED BY
DECISION MAKERS TO EFFECT CHANGE IN THEIR ORGANIZATION.

A. COLLABORATION TOOLS

B. MANAGERIAL LEVERS

C. EVENTS

D. IS

E. ORGANIZATION OBJECTIVES



ANS: B (HARD) RESPONSE: SEE PAGE 35




5. THE IS A PLAN ARTICULATING WHERE A BUSINESS SEEKS TO GO AND HOW IT EXPECTS TO
GET THERE.

A. VISION STATEMENT

B. MISSION STATEMENT

C. STAKEHOLDER STATEMENT

D. STOCKHOLDER STATEMENT

E. BUSINESS STRATEGY



ANS: E (MEDIUM) RESPONSE: SEE PAGE 27