CORRECT & VERIFIED ANSWERS (UPDATED
TO PASS)
Organization Correct answer-A group of people working together in a structured & coordinated
fashion to achieve a set of goals
Human resources Correct answer-managerial talent and labor
Financial resources Correct answer-Capital investments to support ongoing and long-term
operations
Physical resources Correct answer-Raw materials; office and production facilities, and equipment
Information resources Correct answer-usable data, information linkages
What is management? Correct answer-A set of activities (planning and decision making,
organizing, leading, and controlling) directed at an organization's resources (human, financial,
physical, and information) with the aim of achieving organizational goals in an efficient and effective
manner
efficiently Correct answer-using resources wisely and in a cost-effective way
Effectively Correct answer-Making the right decisions and successfully implementing them
What is a manager? Correct answer-Someone whose primary responsibility is to carry out the
management process
--> plans and makes decisions, organizes, leads, and controls human, financial, physical, and
information resources
Management Process Correct answer-planning, organizing, leading, controlling
Planning and Decision Making Correct answer-Setting the organization's goals and deciding how
best to achieve them
Organizing Correct answer-coordinating activities and resources
Leading Correct answer-Motivating and managing people
Controlling Correct answer-Monitoring and evaluating activities
Top managers Correct answer-Small group of executives who manage the overall organization.
They create the organization's goals, overall strategy, and operating policies.
Middle managers Correct answer-Primarily responsible for implementing the policies and plans of
top managers. They also supervise and coordinate the activities of lower level managers.
First line managers Correct answer-supervise and coordinate the activities of operating employees
, Marketing managers Correct answer-work in areas related to getting consumers and clients to buy
the organization's products or services-new product development, promotion, and distribution
Financial managers Correct answer-deal primarily with an organization's financial resources—
accounting, cash management, and investments.
Operation managers Correct answer-Involved with systems that create products and services;
production control, inventory, quality control, plant layout, site selection
HR Manager Correct answer-Involved with HR activities
Administrative managers Correct answer-generalists familiar with all functional areas of
management and are not associated with any particular management specialty
Interpersonal roles Correct answer-Figurehead, Leader, and Liaison. Managers interact with people
inside and outside their work units.
Informational roles Correct answer-monitor, disseminator, and spokesperson - managers receive
and communicate information
monitor, disseminator Correct answer-Monitor gathers info, disseminator shares it
Decisional roles Correct answer-entrepreneur, disturbance handler, resource allocator, negotiator;
related to making decisions
Figureheads Correct answer-Represent the company
Liason Correct answer-A person who serves as a connection between individuals or groups; a go-
between
Technical skills Correct answer-to accomplish or understand the specific kind of work being done in
an organization
Interpersonal skills Correct answer-to communicate with, understand, and motivate both
individuals and groups
Conceptual skills Correct answer-to think in the abstract
Diagnostic skills Correct answer-The manager's ability to visualize the most appropriate response
to a situation
Communication skills Correct answer-to convey ideas and information effectively to others and to
receive the same effectively from others
Decision making skills Correct answer-to recognize and define problems and opportunities and
then to select an appropriate course of action to solve problems and capitalize on opportunities
Time management skills Correct answer-to prioritize work, to work efficiently, and to delegate
appropriately