BMGT 341 Exam #1 UPDATED ACTUAL
Exam Questions and CORRECT Answers
Organization - CORRECT ANSWER - a collection of people working together usually
with some division of labor to achieve a common purpose.
OB (Organizational Behavior) - CORRECT ANSWER - an interdisciplinary field
dedicated to understanding and managing people at work
OB (Organizational behavior) - CORRECT ANSWER - an interdisciplinary field that
seeks knowledge of all aspects of behaviors in organizational settings by the use of the scientific
method; it's the study of what people think, feel, and do in and around organizations
Contingency perspective - CORRECT ANSWER - what OB is based on, best course of
action that depends on the interplay of person and environment factors
Person and Environment factors - CORRECT ANSWER - technology, tasks, structure,
leader abilities, individual skills
Soft skills - CORRECT ANSWER - most desired skills by employers that can be obtained
through the study of OB (personal attributes, interpersonal skills)
Personal attributes - CORRECT ANSWER - attitude, personality, teamwork, leadership
Interpersonal Skills - CORRECT ANSWER - active listening, positive attitudes, effective
communication
Human Capital - CORRECT ANSWER - productive potential of an individual's
(knowledge, skills, experiences)
,Social Capital - CORRECT ANSWER - productive potential resulting from (relationships,
goodwill, trust, cooperative effort)
Ethics - CORRECT ANSWER - moral principles that govern a person's or group's
behavior
Business Ethics - CORRECT ANSWER - the application of moral rules by a corporation
to determine how best to treat its employees, shareholders and customers
(ex. transparency, confidentiality)
General Ethical Guideline - CORRECT ANSWER - -Do no harm
-make things better
-respect others
-be fair
-be compassionate
IDs (Individual Differences) - CORRECT ANSWER - broad category used to collectively
describe the vast number of attributes that describe a person
Relatively fixed IDs - CORRECT ANSWER - intelligence, cognitive abilities, personality
More variable IDs - CORRECT ANSWER - core self-evaluations (self esteem, emotional
stability, locus of control, self-efficacy), attitudes, emotions
intelligence, personality - CORRECT ANSWER - Managers have little/no impact on fixed
IDs:
attitudes, emotions - CORRECT ANSWER - Managers can help employees manage:
, performance, job satisfaction - CORRECT ANSWER - Managers have more influence on
relatively flexible IDs that influence individual-level work outcomes:
Intelligence - CORRECT ANSWER - an individual's capacity for: constructive thinking,
reasoning, problem solving
Multiple Intelligences (MI) - CORRECT ANSWER - Linguistic, Logical-Mathematical,
Musical, Bodily-Kinesthetic, Spatial, Interpersonal, Interpersonal, Naturalist
Practical Intelligence - CORRECT ANSWER - the ability to solve everyday problems by
utilizing knowledge gain from experience in order to purposefully adapt to, shape, and select
environments
Personality - CORRECT ANSWER - combination of stable physical, behavioral, and
mental characteristics that give individuals their unique identities
-product of interacting genetic and environmental influences
"Big Five" personality dimensions - CORRECT ANSWER - -Extraversion
-Agreeableness
-Conscientiousness
-Emotional stability
-Openness to experience
Extraversion - CORRECT ANSWER - Outgoing, sociable, assertive
Agreeableness - CORRECT ANSWER - good-natured, trusting, cooperative
Conscientiousness - CORRECT ANSWER - responsible, dependable, persistent
Exam Questions and CORRECT Answers
Organization - CORRECT ANSWER - a collection of people working together usually
with some division of labor to achieve a common purpose.
OB (Organizational Behavior) - CORRECT ANSWER - an interdisciplinary field
dedicated to understanding and managing people at work
OB (Organizational behavior) - CORRECT ANSWER - an interdisciplinary field that
seeks knowledge of all aspects of behaviors in organizational settings by the use of the scientific
method; it's the study of what people think, feel, and do in and around organizations
Contingency perspective - CORRECT ANSWER - what OB is based on, best course of
action that depends on the interplay of person and environment factors
Person and Environment factors - CORRECT ANSWER - technology, tasks, structure,
leader abilities, individual skills
Soft skills - CORRECT ANSWER - most desired skills by employers that can be obtained
through the study of OB (personal attributes, interpersonal skills)
Personal attributes - CORRECT ANSWER - attitude, personality, teamwork, leadership
Interpersonal Skills - CORRECT ANSWER - active listening, positive attitudes, effective
communication
Human Capital - CORRECT ANSWER - productive potential of an individual's
(knowledge, skills, experiences)
,Social Capital - CORRECT ANSWER - productive potential resulting from (relationships,
goodwill, trust, cooperative effort)
Ethics - CORRECT ANSWER - moral principles that govern a person's or group's
behavior
Business Ethics - CORRECT ANSWER - the application of moral rules by a corporation
to determine how best to treat its employees, shareholders and customers
(ex. transparency, confidentiality)
General Ethical Guideline - CORRECT ANSWER - -Do no harm
-make things better
-respect others
-be fair
-be compassionate
IDs (Individual Differences) - CORRECT ANSWER - broad category used to collectively
describe the vast number of attributes that describe a person
Relatively fixed IDs - CORRECT ANSWER - intelligence, cognitive abilities, personality
More variable IDs - CORRECT ANSWER - core self-evaluations (self esteem, emotional
stability, locus of control, self-efficacy), attitudes, emotions
intelligence, personality - CORRECT ANSWER - Managers have little/no impact on fixed
IDs:
attitudes, emotions - CORRECT ANSWER - Managers can help employees manage:
, performance, job satisfaction - CORRECT ANSWER - Managers have more influence on
relatively flexible IDs that influence individual-level work outcomes:
Intelligence - CORRECT ANSWER - an individual's capacity for: constructive thinking,
reasoning, problem solving
Multiple Intelligences (MI) - CORRECT ANSWER - Linguistic, Logical-Mathematical,
Musical, Bodily-Kinesthetic, Spatial, Interpersonal, Interpersonal, Naturalist
Practical Intelligence - CORRECT ANSWER - the ability to solve everyday problems by
utilizing knowledge gain from experience in order to purposefully adapt to, shape, and select
environments
Personality - CORRECT ANSWER - combination of stable physical, behavioral, and
mental characteristics that give individuals their unique identities
-product of interacting genetic and environmental influences
"Big Five" personality dimensions - CORRECT ANSWER - -Extraversion
-Agreeableness
-Conscientiousness
-Emotional stability
-Openness to experience
Extraversion - CORRECT ANSWER - Outgoing, sociable, assertive
Agreeableness - CORRECT ANSWER - good-natured, trusting, cooperative
Conscientiousness - CORRECT ANSWER - responsible, dependable, persistent
