5-9 UPDATED ACTUAL Exam Questions
and CORRECT Answers
The process of setting goals and objectives and determining how to accomplish them is called
__________. - CORRECT ANSWER - planning
Specific results that one wishes to achieve are called _________. - CORRECT ANSWER -
objectives
Which of the following is the fourth step in the planning process? - CORRECT
ANSWER - Making the plan
Objectives should be measurable and __________. - CORRECT ANSWER - specific
The last of the four management functions, control, actually begins with: - CORRECT
ANSWER - a well-developed plan to measure against
A statement that clarifies the purpose of the organization and expresses what it hopes to be in the
future is called a(n) __________. - CORRECT ANSWER - vision statement
Plans that define the various short term activities needed to implement strategic plans are called
__________ plans. - CORRECT ANSWER - operational
A(n) __________ budget allocates resources if each budget was brand new - CORRECT
ANSWER - zero-based
The process of developing alternative plans, in anticipation of having problems with
implementing the existing plan is called __________. - CORRECT ANSWER -
contingency planning
, Identifying possible future situations and plans for dealing with them is called __________. -
CORRECT ANSWER - scenario planning
__________ is the process of measuring performance and taking action to ensure desired results.
- CORRECT ANSWER - Controlling
The most important step in the control process is __________. - CORRECT ANSWER -
establishing objectives and standards
In order for the second step in the control process to be effective: - CORRECT
ANSWER - all of the above should be followed.
Which of the following is controlled by feedback controls? - CORRECT ANSWER -
Work outputs
A manager stops by before a shift to see if everything is ready to go. This is an example of a(n)
__________ control. - CORRECT ANSWER - feedforward
The two most common types of objectives in the management by objectives process are work
related improvement and __________ objectives. - CORRECT ANSWER - personal
development
Management by objectives requires all of the following EXCEPT: - CORRECT
ANSWER - objectives set by management.
A(n) __________ chart is a combination of the critical path method and the program evaluation
and review technique. - CORRECT ANSWER - CPM/PERT
The __________ method places new orders when inventory levels fall to predetermined points. -
CORRECT ANSWER - economic order quantity