NUSC 4P20 Final Exam questions with complete solutions graded A+ passed

NUSC 4P20 Final Exam questions with
complete solutions graded A+ passed

5 approaches to conflict resolution - correct answer ✔✔avoiding,



accommodating,



competing,



compromising,



collaborating



Avoiding - correct answer ✔✔fear-based;



subconsciously not acknowledging the conflict;



conflict is postponed or prolonged, can escalate to frustration



Accommodating - correct answer ✔✔neglecting one's own needs/goals/concerns;



satisfying the needs of others;



justifying pleasing others over own needs

, Competing - correct answer ✔✔pursuing needs/goals at the expense of others;



subconscious projection/habit;



using resources to be in a position of superiority



Compromising - correct answer ✔✔assertive and cooperative;



requires maturity and confidence



Negotiating - correct answer ✔✔a learned skill develop over time;



give-and-take relationship;



middle-ground approach



Collaborating - correct answer ✔✔working together to achieve a common goal;



sharing ideas to produce the best outcomes



3 types of conflict - correct answer ✔✔intrapersonal;



interpersonal;



organizational