MGMT 3330
Management 3330 – 100 Test Questions With Correct
Detailed Answers Updated Edition
1. Army Captain Dena Braeger faced an ethical dilemma. Joe, one of her best, most admired soldiers
had tested positive for marijuana. Based on her own zero-tolerance policy, she should have stripped
him of all rank, demoting him to the lowest possible position in the army. What might we learn from
her actual decision?
a. As a manager, no matter what decision we make we must be aware that our decision may
set a precedent for our employees.
b. The best employees need to unwind somehow, and smoking marijuana is no t that bad.
c. Making exceptions for employees that steal or lie is OK if they have an outstanding
performance record.
d. Drug tests are inherently flawed and should not be used to make important personnel
decisions.
e. All of the above - ✔✔✔ - a. As a manager, no matter what decision we make we must be
aware that our decision may set a precedent for our employees.
2. According to Dr. Shaffer, when Franklin Roosevelt delivered his "day of infamy" speech he fulfilled
which of the following responsibilities of a top manager?
a. Monitor the environment
b. Create a context for change
c. Create a positive organizational culture through language and action
d. Develop commitment and ownership in followers
e. All of the above - ✔✔✔ - e. All of the above
3. According to your textbook, which of the following team sizes usually leads to the best performance?
a. 3 to 5
b. 6 to 9
c. 7 to 10
d. 9 to 15
e. None of the above - ✔✔✔ - b. 6 to 9
4. Technical skills, conceptual skills, and human skills are need at all levels of management. At which of
the levels shown below are TECHNICAL skills MOST important?
a. Top management.
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b. Middle management.
c. First-line management.
d. Time management.
e. All of the above. - ✔✔✔ - c. First-line management.
5. Management practices that lead to competitive advantage through people include which of the
following:
a. Keeping secret information such as costs, finances, productivity, and strategy with
employees.
b. Highly selective hiring processes that screen out all but the most talented applicants.
c. Meaningful differences in the privileges given to employees at different status levels of the
organization.
d. Teams with low autonomy that are closely monitored by management
e. All of the above - ✔✔✔ - b. Highly selective hiring processes that screen out all but the most
talented applicants.
6. In the summary of Covey's book, The 7 Habits of Highly Effective People, one of the habits is called
"Be Proactive". As discussed in class, this habit ultimately boils down to_______.
a. Choosing goals for your life.
b. Taking responsibility for your choices, behaviors, and life outcomes.
c. Eliminating all activities that do not help you reach your goals.
d. Recharging your personal batteries.
e. All of the above - ✔✔✔ - b. Taking responsibility for your choices, behaviors, and life
outcomes.
7. The most effective motivation tool known in the field of management is:
a. pay increases
b. threats and punishments
c. team incentives
d. goal-setting
e. None of the above - ✔✔✔ - d. goal-setting
8. Munsie has been working with a school group to complete a major project for a marketing class.
When the group receives a poor grade on the project, Munsie complains that he got stuck with a
terrible group and it wasn't his fault that they didn't do well. Later when his management team
2
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receives an A on their project, Munsie pats himself on the back and says, "I worked really hard on
that project. I deserved that A!" This is an example of __________.
a. Fundamental problem solving
b. Social loafing
c. Selective perception
d. Regression to the mean
e. None of the above. - ✔✔✔ - e. None of the above.
9. In the summary of Covey's book, The 7 Habits of Highly Effective People, one of the habits is called
"Sharpen the Saw". As discussed in class, this habit ultimately boils down to_______.
a. Choosing goals for your life.
b. Taking responsibility for your choices, behaviors, and life outcomes.
c. Eliminating all activities that do not help you reach your goals.
d. Recharging your personal batteries.
e. All of the above - ✔✔✔ - d. Recharging your personal batteries.
10. Goal setting is ______________________________.
a. making sure the goal is anchored properly and the net is attached properly
b. a fancy term that people invented to sell self-help books
c. is the most effective motivation tool available
d. not worth the trouble that it takes
e. None of the above - ✔✔✔ - c. is the most effective motivation tool available
11. Dr. Shaffer argues that effective personal financial management is important to your career/life
because:
a. Poor financial management can lead to amazing career opportunities.
b. Good personal financial management requires a unique set of complex and arca ne skills that
will give you insight into the most difficult problems of life.
c. As the saying goes, "If you have C-notes in the bank, you have T-notes in the tank."
d. Debt can make you beholden to jobs you hate and/or people who don't care about you.
e. All of the above. - ✔✔✔ - d. Debt can make you beholden to jobs you hate and/or people
who don't
12. According to Mintzberg, which of the following lists the three major roles managers fulfill while
performing their jobs?
a. informational roles, formal roles, and informal roles.
3
MGMT 3330
Management 3330 – 100 Test Questions With Correct
Detailed Answers Updated Edition
1. Army Captain Dena Braeger faced an ethical dilemma. Joe, one of her best, most admired soldiers
had tested positive for marijuana. Based on her own zero-tolerance policy, she should have stripped
him of all rank, demoting him to the lowest possible position in the army. What might we learn from
her actual decision?
a. As a manager, no matter what decision we make we must be aware that our decision may
set a precedent for our employees.
b. The best employees need to unwind somehow, and smoking marijuana is no t that bad.
c. Making exceptions for employees that steal or lie is OK if they have an outstanding
performance record.
d. Drug tests are inherently flawed and should not be used to make important personnel
decisions.
e. All of the above - ✔✔✔ - a. As a manager, no matter what decision we make we must be
aware that our decision may set a precedent for our employees.
2. According to Dr. Shaffer, when Franklin Roosevelt delivered his "day of infamy" speech he fulfilled
which of the following responsibilities of a top manager?
a. Monitor the environment
b. Create a context for change
c. Create a positive organizational culture through language and action
d. Develop commitment and ownership in followers
e. All of the above - ✔✔✔ - e. All of the above
3. According to your textbook, which of the following team sizes usually leads to the best performance?
a. 3 to 5
b. 6 to 9
c. 7 to 10
d. 9 to 15
e. None of the above - ✔✔✔ - b. 6 to 9
4. Technical skills, conceptual skills, and human skills are need at all levels of management. At which of
the levels shown below are TECHNICAL skills MOST important?
a. Top management.
1
MGMT 3330
,MGMT 3330
b. Middle management.
c. First-line management.
d. Time management.
e. All of the above. - ✔✔✔ - c. First-line management.
5. Management practices that lead to competitive advantage through people include which of the
following:
a. Keeping secret information such as costs, finances, productivity, and strategy with
employees.
b. Highly selective hiring processes that screen out all but the most talented applicants.
c. Meaningful differences in the privileges given to employees at different status levels of the
organization.
d. Teams with low autonomy that are closely monitored by management
e. All of the above - ✔✔✔ - b. Highly selective hiring processes that screen out all but the most
talented applicants.
6. In the summary of Covey's book, The 7 Habits of Highly Effective People, one of the habits is called
"Be Proactive". As discussed in class, this habit ultimately boils down to_______.
a. Choosing goals for your life.
b. Taking responsibility for your choices, behaviors, and life outcomes.
c. Eliminating all activities that do not help you reach your goals.
d. Recharging your personal batteries.
e. All of the above - ✔✔✔ - b. Taking responsibility for your choices, behaviors, and life
outcomes.
7. The most effective motivation tool known in the field of management is:
a. pay increases
b. threats and punishments
c. team incentives
d. goal-setting
e. None of the above - ✔✔✔ - d. goal-setting
8. Munsie has been working with a school group to complete a major project for a marketing class.
When the group receives a poor grade on the project, Munsie complains that he got stuck with a
terrible group and it wasn't his fault that they didn't do well. Later when his management team
2
MGMT 3330
, MGMT 3330
receives an A on their project, Munsie pats himself on the back and says, "I worked really hard on
that project. I deserved that A!" This is an example of __________.
a. Fundamental problem solving
b. Social loafing
c. Selective perception
d. Regression to the mean
e. None of the above. - ✔✔✔ - e. None of the above.
9. In the summary of Covey's book, The 7 Habits of Highly Effective People, one of the habits is called
"Sharpen the Saw". As discussed in class, this habit ultimately boils down to_______.
a. Choosing goals for your life.
b. Taking responsibility for your choices, behaviors, and life outcomes.
c. Eliminating all activities that do not help you reach your goals.
d. Recharging your personal batteries.
e. All of the above - ✔✔✔ - d. Recharging your personal batteries.
10. Goal setting is ______________________________.
a. making sure the goal is anchored properly and the net is attached properly
b. a fancy term that people invented to sell self-help books
c. is the most effective motivation tool available
d. not worth the trouble that it takes
e. None of the above - ✔✔✔ - c. is the most effective motivation tool available
11. Dr. Shaffer argues that effective personal financial management is important to your career/life
because:
a. Poor financial management can lead to amazing career opportunities.
b. Good personal financial management requires a unique set of complex and arca ne skills that
will give you insight into the most difficult problems of life.
c. As the saying goes, "If you have C-notes in the bank, you have T-notes in the tank."
d. Debt can make you beholden to jobs you hate and/or people who don't care about you.
e. All of the above. - ✔✔✔ - d. Debt can make you beholden to jobs you hate and/or people
who don't
12. According to Mintzberg, which of the following lists the three major roles managers fulfill while
performing their jobs?
a. informational roles, formal roles, and informal roles.
3
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