MGMT 3330
MGMT 3330 - Exam 1 Review Questions With Correct
Detailed Answers – Updated Edition
1. Aster works in a grocery store as a stock clerk. One of her duties is to stock the product shelves. Her
manager refuses to provide a stepladder for her to reach the higher shelves. The manager expects
her to use a chair to reach the shelves, which is unsafe. In this scenario, the behavior of As ter's
manager is an example of ethical misconduct associated with _____.
a. Staffing
b. Equal employment
c. Employee relations
d. Compensation - ✔✔✔ - c. Employee relations
2. The _____ function of HR includes disaster and recovery planning.
a. Employee and labor relations
b. Strategy and planning
c. Equal employment opportunity
d. Risk management and worker protection - ✔✔✔ - d. Risk management and worker
protection
3. Which of the following HR roles has traditionally been the dominant role?
a. The operational role
b. The employee advocate role
c. The administrative role
d. The strategic role - ✔✔✔ - c. The administrative role
4. Millennials are expected to represent _____ of the workforce by the year 2025.
a. 55 percent
b. 75 percent
c. 40 percent
d. 80 percent - ✔✔✔ - b. 75 percent
5. Company downsizings have resulted in decreased:
1
MGMT 3330
,MGMT 3330
a. Work-related stress
b. Employee turnover
c. Ethnocentrism
d. Employee loyalty - ✔✔✔ - d. Employee loyalty
6. In the context of HR functions, diversity falls under the _____ function of HR.
a. Employee and labor relations
b. Strategy and planning
c. Equal employment opportunity
d. Risk management and worker protection - ✔✔✔ - c. Equal employment opportunity
7. The collective value of the capabilities, knowledge, skills, life experiences, and motivation. Of an
organization's workforce is known as:
a. Natural capital
b. Relational property
c. Community property
d. Human capital - ✔✔✔ - d. Human capital
8. Green Company expects its HR department to make strategic contributions to the company. In which
of the following ways can the HR department make strategic contributions?
a. By leading site selection efforts for new facilities
b. By resolving safety problems
c. By answering wage and benefit questions
d. By processing information and maintaining records - ✔✔✔ - a. By leading site selection
efforts for new facilities
9. For HR generalists, the largest professional organization is the:
a. International Public Management Association for Human Resources (IPMA -HR)
b. World Federation of People Management Associations (WFPMA)
c. Society for Human Resource Management (SHRM)
d. Association for Talent Development (ATD) - ✔✔✔ - c. Society for Human Resource
Management (SHRM)
10. Two major shifts driving the transformation of the administrative role of HR are:
a. Ethnocentrism and the establishment of in-house personnel departments
2
MGMT 3330
,MGMT 3330
b. Increased organizational citizenship behavior and homeshoring
c. Greater use of technology and outsourcing
d. Telecommuting and the development of ethnocentric practices - ✔✔✔ - c. Greater use of
technology and outsourcing
11. Which of the following statements is true of HR functions in organizations?
a. The obvious differences between large and small organizations mean that their HR activities
are fundamentally different
b. Every leader in an organization of any size is also an HR manager
c. In an organization with no HR department, the owner cannot handle HR issues because of
conflicts of interest and is required to appoint an employee to perform HR functions
d. All firms are required to have a formal HR department - ✔✔✔ - b. Every leader in an
organization of any size is also an HR manager
12. Small businesses usually find that they would benefit from designating someone to specialize in HR
practices once they have grown to having _____ employees.
a. 20
b. 30 to 40
c. 50 to 70
d. 80 to 100 - ✔✔✔ - d. 80 to 100
13. Which of the following statements is true of the strategic role of human resources?
a. The role of HR as a strategic partner is often described as a paper-pusher
b. To serve as a strategic partner, the HR staff of an organization should focus on short-term
people issues rather than on long-term organizational issues
c. Compliance with equal employment opportunity laws and resolution of safety problems are
part of the strategic role of the HR department of an organization
d. Successful retention and talent management strategies developed by the HR department. Of
an organization contribute significantly to the organization's bottom line - ✔✔✔ - d.
Successful retention and talent management strategies developed by the HR department. Of
an organization contribute significantly to the organization's bottom line
14. Which of the following would NOT fall under the purview of a modern-day HR department?
a. Engaging in an executive search
b. Training employees regarding ethics and social responsibility issues
c. Outsourcing payroll functions
3
MGMT 3330
, MGMT 3330
d. Providing specific, task-oriented, on-the-job training to assembly line workers - ✔✔✔ - d.
Providing specific, task-oriented, on-the-job training to assembly line workers
15. The Global Remuneration Professional (GRP) certification is offered by the:
a. Human Resource Certification Institute (HRCI)
b. Society of Human Resource Management (SHRM)
c. International Foundation of Employee Benefits Plans
d. WorldatWork Association - ✔✔✔ - d. WorldatWork Association
16. The National Labor Relations Board has advanced a number of complaints about corporate social
networking policies on the grounds that they violate:
a. Workers' right to engage in conversations about the workplace
b. Employers' right to use social media to screen applicants
c. Employers' right to promote ethnocentric practices in the workplace
d. Workers' right to engage in organizational citizenship behavior - ✔✔✔ - a. Workers' right to
engage in conversations about the workplace
17. In an organization, _____ decides when to conduct a job analysis.
a. The HR department
b. The Social Auditor
c. The finance department
d. The Public Relations Officer - ✔✔✔ - a. The HR department
18. Which of the following statements is true of technology and the administrative role of HR?
a. Technology has changed the way employment applications are received
b. Technology is likely to eliminate the recordkeeping responsibility of HR personnel
c. Fewer HR functions are being performed using web-based technology than before
d. Technology has not yet enabled the outsourcing of HR administrative activities such as
outplacement services - ✔✔✔ - a. Technology has changed the way employment
applications are received
19. Manuel is an upper-level manager at an insurance firm. He is expected to have a broad
understanding of the different complex areas of HR management. Manuel is most likely:
a. An HR specialist at the firm
b. The Certified Human Resources Benefits Professional of the firm
4
MGMT 3330
MGMT 3330 - Exam 1 Review Questions With Correct
Detailed Answers – Updated Edition
1. Aster works in a grocery store as a stock clerk. One of her duties is to stock the product shelves. Her
manager refuses to provide a stepladder for her to reach the higher shelves. The manager expects
her to use a chair to reach the shelves, which is unsafe. In this scenario, the behavior of As ter's
manager is an example of ethical misconduct associated with _____.
a. Staffing
b. Equal employment
c. Employee relations
d. Compensation - ✔✔✔ - c. Employee relations
2. The _____ function of HR includes disaster and recovery planning.
a. Employee and labor relations
b. Strategy and planning
c. Equal employment opportunity
d. Risk management and worker protection - ✔✔✔ - d. Risk management and worker
protection
3. Which of the following HR roles has traditionally been the dominant role?
a. The operational role
b. The employee advocate role
c. The administrative role
d. The strategic role - ✔✔✔ - c. The administrative role
4. Millennials are expected to represent _____ of the workforce by the year 2025.
a. 55 percent
b. 75 percent
c. 40 percent
d. 80 percent - ✔✔✔ - b. 75 percent
5. Company downsizings have resulted in decreased:
1
MGMT 3330
,MGMT 3330
a. Work-related stress
b. Employee turnover
c. Ethnocentrism
d. Employee loyalty - ✔✔✔ - d. Employee loyalty
6. In the context of HR functions, diversity falls under the _____ function of HR.
a. Employee and labor relations
b. Strategy and planning
c. Equal employment opportunity
d. Risk management and worker protection - ✔✔✔ - c. Equal employment opportunity
7. The collective value of the capabilities, knowledge, skills, life experiences, and motivation. Of an
organization's workforce is known as:
a. Natural capital
b. Relational property
c. Community property
d. Human capital - ✔✔✔ - d. Human capital
8. Green Company expects its HR department to make strategic contributions to the company. In which
of the following ways can the HR department make strategic contributions?
a. By leading site selection efforts for new facilities
b. By resolving safety problems
c. By answering wage and benefit questions
d. By processing information and maintaining records - ✔✔✔ - a. By leading site selection
efforts for new facilities
9. For HR generalists, the largest professional organization is the:
a. International Public Management Association for Human Resources (IPMA -HR)
b. World Federation of People Management Associations (WFPMA)
c. Society for Human Resource Management (SHRM)
d. Association for Talent Development (ATD) - ✔✔✔ - c. Society for Human Resource
Management (SHRM)
10. Two major shifts driving the transformation of the administrative role of HR are:
a. Ethnocentrism and the establishment of in-house personnel departments
2
MGMT 3330
,MGMT 3330
b. Increased organizational citizenship behavior and homeshoring
c. Greater use of technology and outsourcing
d. Telecommuting and the development of ethnocentric practices - ✔✔✔ - c. Greater use of
technology and outsourcing
11. Which of the following statements is true of HR functions in organizations?
a. The obvious differences between large and small organizations mean that their HR activities
are fundamentally different
b. Every leader in an organization of any size is also an HR manager
c. In an organization with no HR department, the owner cannot handle HR issues because of
conflicts of interest and is required to appoint an employee to perform HR functions
d. All firms are required to have a formal HR department - ✔✔✔ - b. Every leader in an
organization of any size is also an HR manager
12. Small businesses usually find that they would benefit from designating someone to specialize in HR
practices once they have grown to having _____ employees.
a. 20
b. 30 to 40
c. 50 to 70
d. 80 to 100 - ✔✔✔ - d. 80 to 100
13. Which of the following statements is true of the strategic role of human resources?
a. The role of HR as a strategic partner is often described as a paper-pusher
b. To serve as a strategic partner, the HR staff of an organization should focus on short-term
people issues rather than on long-term organizational issues
c. Compliance with equal employment opportunity laws and resolution of safety problems are
part of the strategic role of the HR department of an organization
d. Successful retention and talent management strategies developed by the HR department. Of
an organization contribute significantly to the organization's bottom line - ✔✔✔ - d.
Successful retention and talent management strategies developed by the HR department. Of
an organization contribute significantly to the organization's bottom line
14. Which of the following would NOT fall under the purview of a modern-day HR department?
a. Engaging in an executive search
b. Training employees regarding ethics and social responsibility issues
c. Outsourcing payroll functions
3
MGMT 3330
, MGMT 3330
d. Providing specific, task-oriented, on-the-job training to assembly line workers - ✔✔✔ - d.
Providing specific, task-oriented, on-the-job training to assembly line workers
15. The Global Remuneration Professional (GRP) certification is offered by the:
a. Human Resource Certification Institute (HRCI)
b. Society of Human Resource Management (SHRM)
c. International Foundation of Employee Benefits Plans
d. WorldatWork Association - ✔✔✔ - d. WorldatWork Association
16. The National Labor Relations Board has advanced a number of complaints about corporate social
networking policies on the grounds that they violate:
a. Workers' right to engage in conversations about the workplace
b. Employers' right to use social media to screen applicants
c. Employers' right to promote ethnocentric practices in the workplace
d. Workers' right to engage in organizational citizenship behavior - ✔✔✔ - a. Workers' right to
engage in conversations about the workplace
17. In an organization, _____ decides when to conduct a job analysis.
a. The HR department
b. The Social Auditor
c. The finance department
d. The Public Relations Officer - ✔✔✔ - a. The HR department
18. Which of the following statements is true of technology and the administrative role of HR?
a. Technology has changed the way employment applications are received
b. Technology is likely to eliminate the recordkeeping responsibility of HR personnel
c. Fewer HR functions are being performed using web-based technology than before
d. Technology has not yet enabled the outsourcing of HR administrative activities such as
outplacement services - ✔✔✔ - a. Technology has changed the way employment
applications are received
19. Manuel is an upper-level manager at an insurance firm. He is expected to have a broad
understanding of the different complex areas of HR management. Manuel is most likely:
a. An HR specialist at the firm
b. The Certified Human Resources Benefits Professional of the firm
4
MGMT 3330
