MGMT 3330
MGMT 3330 Midterm Exam Verified Questions And
Answers Newest Updated
1. Which of the following must occur for communication to be considered successful? - ANSWER ✔ - It
must transfer or negotiate understanding.
2. Which of the following is one of the benefits of strong communication skills? - ANSWER ✔ - Stronger
relationships
3. Which of the following will help the audience understand how they will benefit from your message? -
ANSWER ✔ - Offering compelling arguments and recommendations
4. Which of these is a reason why it's important to learn how to communicate efficiently - ANSWER ✔ -
Concise messages show respect for people's time.
5. Strong communication skills are important even for employees with technical skills, such as
engineers and accountants. - ANSWER ✔ - True
6. Understanding people's feelings and managing your own feelings in a productive way is referred to
as - ANSWER ✔ - emotional intelligence.
7. Which of the following is the term for a combination of skills that includes social skills and the ability
to relate to the needs of others? - ANSWER ✔ - Emotional intelligence
8. How does information flow between departments when people are trying to coordinate tasks or
solve complex organizational problems? - ANSWER ✔ - Horizontally
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MGMT 3330
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9. In the formal communication network, what type of communication path is used when information
flows from leadership to employees? - ANSWER ✔ - Downward
10. Which of these skills is used to evaluate evidence completely and objectively in order to make sound
recommendations? - ANSWER ✔ - Critical thinking
11. Why is communication important to professionalism? - ANSWER ✔ - Professionalism can be broken
down into six elements: striving to excel, being dependable and accountable, being a team player,
demonstrating a sense of etiquette, maintaining a positive outlook and making ethical decisions. All
these traits when looked at individually require effective communication to function properly thus
making communication an important part of professionalism.
12. What is a communication medium? - ANSWER ✔ - The form a message takes
13. Which of the following is a good way to demonstrate empathy when crafting a message? - ANSWER
✔ - Address the audience's needs
14. Which of the following is one of the ways businesses utilize the social communication model? -
ANSWER ✔ - Giving customers a voice they did not have in the past
15. A potential disadvantage of the social communication model is that any stakeholder can shape
public perceptions in significant and unanticipated ways. - ANSWER ✔ - True
16. The more shared experiences (personal, professional, and cultural) the sender has with an audience,
the more likely it is that the audience will understand the intended meaning of the message. -
ANSWER ✔ - True
17. Which of the following can best be described as recognizing information needs, locating and
evaluating reliable sources of information, organizing information into cohesive messages, and using
information ethically? - ANSWER ✔ - Digital information fluency
2
MGMT 3330
MGMT 3330 Midterm Exam Verified Questions And
Answers Newest Updated
1. Which of the following must occur for communication to be considered successful? - ANSWER ✔ - It
must transfer or negotiate understanding.
2. Which of the following is one of the benefits of strong communication skills? - ANSWER ✔ - Stronger
relationships
3. Which of the following will help the audience understand how they will benefit from your message? -
ANSWER ✔ - Offering compelling arguments and recommendations
4. Which of these is a reason why it's important to learn how to communicate efficiently - ANSWER ✔ -
Concise messages show respect for people's time.
5. Strong communication skills are important even for employees with technical skills, such as
engineers and accountants. - ANSWER ✔ - True
6. Understanding people's feelings and managing your own feelings in a productive way is referred to
as - ANSWER ✔ - emotional intelligence.
7. Which of the following is the term for a combination of skills that includes social skills and the ability
to relate to the needs of others? - ANSWER ✔ - Emotional intelligence
8. How does information flow between departments when people are trying to coordinate tasks or
solve complex organizational problems? - ANSWER ✔ - Horizontally
1
MGMT 3330
, MGMT 3330
9. In the formal communication network, what type of communication path is used when information
flows from leadership to employees? - ANSWER ✔ - Downward
10. Which of these skills is used to evaluate evidence completely and objectively in order to make sound
recommendations? - ANSWER ✔ - Critical thinking
11. Why is communication important to professionalism? - ANSWER ✔ - Professionalism can be broken
down into six elements: striving to excel, being dependable and accountable, being a team player,
demonstrating a sense of etiquette, maintaining a positive outlook and making ethical decisions. All
these traits when looked at individually require effective communication to function properly thus
making communication an important part of professionalism.
12. What is a communication medium? - ANSWER ✔ - The form a message takes
13. Which of the following is a good way to demonstrate empathy when crafting a message? - ANSWER
✔ - Address the audience's needs
14. Which of the following is one of the ways businesses utilize the social communication model? -
ANSWER ✔ - Giving customers a voice they did not have in the past
15. A potential disadvantage of the social communication model is that any stakeholder can shape
public perceptions in significant and unanticipated ways. - ANSWER ✔ - True
16. The more shared experiences (personal, professional, and cultural) the sender has with an audience,
the more likely it is that the audience will understand the intended meaning of the message. -
ANSWER ✔ - True
17. Which of the following can best be described as recognizing information needs, locating and
evaluating reliable sources of information, organizing information into cohesive messages, and using
information ethically? - ANSWER ✔ - Digital information fluency
2
MGMT 3330
