MGMT 3330
MGMT 3330 Exam 2 Verified Questions And
Answers Newest Updated
Messages developed and transmitted via e-mail, instant messaging, text messaging, blogging, websites,
and social network sites (e.g., facebook. Linkedin), and tweeting - answer ✔ - electronic writing
Electronically generated messages that are sent over the internet, intranets, and extranets; informal and
routine; most common medium - answer ✔ - email
A form of online chat - answer ✔ - instant messaging (im)
Short, written messages sent to mobile phones - answer ✔ - text messages
Short for "web log"; a user-generated website acing as a communication and networking medium -
answer ✔ - blog
Messages sent on twitter - answer ✔ - tweets
Guidelines for using electronic communication - answer ✔ - e-policies
E-mail letterhead - answer ✔ - emailhead
Refers to miscommunication that occurs when the writer has one tone of voice when writing the e-mail
but the recipient reads it in a totally different tone - answer ✔ - e-tone
1
MGMT 3330
,MGMT 3330
Guidelines for acceptable behavior when using electronic communication via e-mail, instant messaging,
chat rooms, and discussion forums - answer ✔ - netiquette
A hostile, blunt, insensitive, or obscene e-mail - answer ✔ - flame
Using all capital letters in an e-mail - answer ✔ - shouting
Posting junk e-mail or unsolicited posts to a large number of e-mail lists - answer ✔ - spamming
-before you begin writing, determine readers needs
-europeans interpret 3/5/14 as may 3, 2o14; japanese use year/month/day.
-use 24-hour system
-be formal
-use specifics and avoid acronyms, abbrev., jargon, and humor
-state currency
-use generic names rather than brand names
-use specific geographical locations
-indicate which time zone - answer ✔ - international email etiquette
Being able to determine if others are online and available - answer ✔ - presence management
The universe of blogs - answer ✔ - blogoshpere
Alerts; projects; departmental; news; brainstorming; customers; personal blogs; ceo blogs - answer ✔ -
what to do with your internal blog
2
MGMT 3330
, MGMT 3330
Refers to when an expert keeps a topic-specific blog that allows users to tap into his or her expertise
when needed - answer ✔ - k-blog
Used to establish experts and respected leaders in narrow fields - answer ✔ - thought leadership blogs
Loyal customers who start blogs devoted to their favorite product or company - answer ✔ - customer
evangelists
A computerized sensor that surveys the web to measure the collective happiness of millions of bloggers -
answer ✔ - hedonometer
A set of interconnected web pages starting with a homepage - answer ✔ - website
Refers to online media tools that allow users to form communities, communicate with each other, and
produce content - answer ✔ - social networking
Online media tools allowing users to form communities, communicate with each other, and produce
content. Also called social media sites. - answer ✔ - social networking sites
A social networking site especially popular with musicians. - answer ✔ - myspace
A specialty social networking site catering to business professionals - answer ✔ - linkedin
An online social networking and microblogging service enabling users to send and read text-based
messages of up to 140 characteres - answer ✔ - twitter
1. Immediacy
3
MGMT 3330
MGMT 3330 Exam 2 Verified Questions And
Answers Newest Updated
Messages developed and transmitted via e-mail, instant messaging, text messaging, blogging, websites,
and social network sites (e.g., facebook. Linkedin), and tweeting - answer ✔ - electronic writing
Electronically generated messages that are sent over the internet, intranets, and extranets; informal and
routine; most common medium - answer ✔ - email
A form of online chat - answer ✔ - instant messaging (im)
Short, written messages sent to mobile phones - answer ✔ - text messages
Short for "web log"; a user-generated website acing as a communication and networking medium -
answer ✔ - blog
Messages sent on twitter - answer ✔ - tweets
Guidelines for using electronic communication - answer ✔ - e-policies
E-mail letterhead - answer ✔ - emailhead
Refers to miscommunication that occurs when the writer has one tone of voice when writing the e-mail
but the recipient reads it in a totally different tone - answer ✔ - e-tone
1
MGMT 3330
,MGMT 3330
Guidelines for acceptable behavior when using electronic communication via e-mail, instant messaging,
chat rooms, and discussion forums - answer ✔ - netiquette
A hostile, blunt, insensitive, or obscene e-mail - answer ✔ - flame
Using all capital letters in an e-mail - answer ✔ - shouting
Posting junk e-mail or unsolicited posts to a large number of e-mail lists - answer ✔ - spamming
-before you begin writing, determine readers needs
-europeans interpret 3/5/14 as may 3, 2o14; japanese use year/month/day.
-use 24-hour system
-be formal
-use specifics and avoid acronyms, abbrev., jargon, and humor
-state currency
-use generic names rather than brand names
-use specific geographical locations
-indicate which time zone - answer ✔ - international email etiquette
Being able to determine if others are online and available - answer ✔ - presence management
The universe of blogs - answer ✔ - blogoshpere
Alerts; projects; departmental; news; brainstorming; customers; personal blogs; ceo blogs - answer ✔ -
what to do with your internal blog
2
MGMT 3330
, MGMT 3330
Refers to when an expert keeps a topic-specific blog that allows users to tap into his or her expertise
when needed - answer ✔ - k-blog
Used to establish experts and respected leaders in narrow fields - answer ✔ - thought leadership blogs
Loyal customers who start blogs devoted to their favorite product or company - answer ✔ - customer
evangelists
A computerized sensor that surveys the web to measure the collective happiness of millions of bloggers -
answer ✔ - hedonometer
A set of interconnected web pages starting with a homepage - answer ✔ - website
Refers to online media tools that allow users to form communities, communicate with each other, and
produce content - answer ✔ - social networking
Online media tools allowing users to form communities, communicate with each other, and produce
content. Also called social media sites. - answer ✔ - social networking sites
A social networking site especially popular with musicians. - answer ✔ - myspace
A specialty social networking site catering to business professionals - answer ✔ - linkedin
An online social networking and microblogging service enabling users to send and read text-based
messages of up to 140 characteres - answer ✔ - twitter
1. Immediacy
3
MGMT 3330
