Correct Detailed Answers A+ Pass
PEPEPER - Answer - ✔ Program evaluation payment patterns electronic report
RAC - Answer - ✔ Recovery audit contractor
What does the RAC do? - Answer - ✔ The recovery audit contractors identify and
recover improper Medicare payments paid to health care providers fee for service
Which work measurement tool uses random sample observations to obtain information
about the performance of an entire department - Answer - ✔ Work sampling - is a
technique of work measurement. uses statistical probability
What is the common outcome of conflict in the workplace - Answer - ✔ Decreased
productivity
The leaders of a healthcare entity are expected to select in entity wide performance
improvement approach and to clearly define how all levels of the entity will monitor and
address Improvement issues. The Joint Commission requires ongoing data collection
that might require possible improvement for what? - Answer - ✔ Operated and other
invasive , Medication Management, and blood and blood products to use.
Also in: Restraint and seclusion, behavior management and treatment, resusitation and
its outcome
What is the 1st step in a successful departmental training and development plan ? -
Answer - ✔ Performing a needs analysis's
It's parties to a contract agreed to hold each other harmless for each other's actions or
inactions, this is referred to as a - Answer - ✔ Indemnification (hold harmless).
What is included in a Health care entities strategic profile?
What is not included in a health care entities strategic profile? - Answer - ✔ Included -
Nature of its customer or users, market segments, geographic markets.
Not included - nature of its threats and opportunities.
Heather and Jim are both coders at medical center hospital. The hospital allows them to
set their own hours as long as one of them is in the office between 9:00 a.m. and 3:00
p.m.. So they are accessible to physicians. This kind of work arrangement is called: -
Answer - ✔ Flex time - Hours are around mid shift hours
, Joe is hired as a floater in a health information department to fill in whatever help is
needed he learns the jobs of several employees this is an example of: - Answer - ✔
Cross training - employee learns to perform the jobs of many team members
The performance standard transcribe 15000 lines per day is an example of - Answer - ✔
QUANTITY standard - also known aa productivity standard - used by managers to
monitor performance standards
The 3 levels of communication important to successful EHR implementation among
internal stakeholders are : - Answer - ✔ 1. Between executive leadership stakeholders
and vendors.
2. From stakeholder to stakeholder
3. Between executive leadership and internal stakeholders
A Gant Chart is a type of scheduling tool : - Answer - ✔ Used to illustrate project task,
phases, and milestones in their start, end, and completion dates.
Determining cost associated with EHR hardware and software acquisition,
implementation, and on going maintenance represents which type of analysis's? -
Answer - ✔ Cost benefit feasibility
- used to Determine if an EHR initiative is appropriate for the organization at this time
I strategy map can be a useful tool because it - Answer - ✔ Provides a visual framework
for integrating strategies.
The correct sequence of steps When evaluating an ethical problem is: - Answer - ✔
Determine the facts, who are the stakeholders are, what are the options, what is the
decision, what justifies The Choice, and identify prevention options.
Use of a propriety of content delivery methods to accommodate different types of
learners is called - Answer - ✔ Blended learning
What statement is made by one party to induce another party to enter into a contract ? -
Answer - ✔ Warranty - statements made by one party to induce the other party to enter
the contract .
Which tool is used to determine the most critical areas for training and education for a
group of employees - Answer - ✔ Needs analysis - critical to the design of training plan.
The 3 levels needs analysis typically focus on: - Answer - ✔ A. The organization
B. Specific job tasks
C. Individual employee