All Correct Detailed Answers 2025 New
Update
A patient satisfaction survey conducted after discharge is a method of quality
measurement through
outcomes indicator.
structure indicator.
prospective indicator.
process indicator. - Answer - ✔ outcomes indicator
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Patient satisfaction, or lack thereof, is a direct outcome of the patient's stay.
The PQRS is a reporting system established by the federal government for physician
practices who participate in Medicare for quality measure reporting. Beginning in 2017,
this program transitioned into
MIPS.
OIG.
NCQA.
PQRS. - Answer - ✔ MIPS
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MIPS is the Merit-based Incentive Payment System, created under the Quality Payment
Program by the CMS. This was initiated in 2017 to take the place of PQRS.
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-NCQA is the National Committee for Quality Assurance, an independent nonprofit
organization that works to improve healthcare quality through the administration of
evidence-based standards, measures, programs, and accreditation. This is the correct
answer.
-OIG is the Office of the Inspector General, the enforcement agency for the federal
government.
-PQRS is the Physician Quality Reporting System, used by the CMS to monitor quality
care. This program ended in 2016
Which department will most likely be responsible for taking corrective action regarding
the following quality indicator?
QUALITY INDICATOR:Number of insurance claims requiring resubmission due to
errors (not related to coding) will not exceed 3%.
,health information
medical staff office
business office
admissions - Answer - ✔ business office
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Business office would have access to patient's financial information and therefore be the
best source of information on rejected claims not related to coding.
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-Admissions has access to those patients who have been admitted.
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-Health information would have the expertise regarding coding errors.
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-Medical staff office would be the source for information on appointments and
reappointments.
A retrospective review as part of quality improvement activities is conducted after the
patient has been
admitted.
discharged.
cleared for surgery.
released from the surgical recovery room. - Answer - ✔ discharged
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Discharged is the point where a retrospective review would be conducted, because the
treatments and care of the patient is now in the past.
An area identified for needed improvement through benchmarking and continuous
quality improvement is known as a
key performance indicator.
knowledge base.
measure hierarchy.
key attribute. - Answer - ✔ key performance indicator.
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Key performance indicator are defined as metrics used to measure key business
processes and reflect strategic performance throughout the organization
To accomplish the Joint Commission's safety goal to eliminate wrong-site, wrong-patient
procedures, the organization can use all of these EXCEPT
preoperative verification processes.
available patient records.
using imaging guidance on all procedures.
, mark the surgical site. - Answer - ✔ using imaging guidance on all procedures.
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The use of imaging guidance will not help improve wrong patient or wrong side
procedures. However, preoperative verification, checking available medical records, and
physically marking the surgical site with a marker have all been shown to reduce or
eliminate wrong-site or wrong-patient procedures.
Integration of decision support systems and best practices in medicine is known as the
practice of
subjective determination.
outcome measures.
case management.
evidence-based medicine. - Answer - ✔ evidence-based medicine
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Evidence-based medicine is the availability, provided by Clinical Decision Support
Systems (CDSS) linking access to the most recent, credible evidence
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-Subjective determination is opinion-based, not fact-based.
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-Outcome measures are the analysis of the conclusion of patient care
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-Case management is the coordination of a patient's care by an individual, monitoring
interactions with multiple providers
Which department will most likely be responsible for taking corrective action regarding
the following quality indicator?
QUALITY INDICATOR:The number of DRG validation changes made by the QIO will
not exceed 2%.
health information
business office
admissions
medical staff office - Answer - ✔ health information
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Health information would have the expertise regarding DRG validations
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-Business office would have access to patient's financial information.
-Health information would have the expertise regarding DRG validations.
-Medical staff office would be the source for information on appointments and
reappointments and all other materials
The Institute of Medicine (IOM) published report titled "To Err Is Human: Building a
Safer Health System," heightened concern by the U.S. government and accrediting