IT GLUE CERTIFIED TECHNICIAN TEST PAPER EXAM
2025/2026 QUESTIONS WITH ANSWERS TAGGED A+
✔✔Which button on the top navigation bar will show you all assets for organizations you
have access to? - ✔✔Global
✔✔As a user, which item in the top navigation bar would you use to update your time
zone settings? - ✔✔My Account
✔✔True or False
If you type "New Email Accounts" in the search box, with the documents filter on, the
results will include (select all that apply) - ✔✔Documents with the word "Email"
Documents with the word "New"
Documents with the word "Accounts"
✔✔True or False
You are able to conduct a global search for assets with either "Q" or "/" on your
keyboard - ✔✔True
✔✔True or False
If you have an idea for something we could add to our product, what would be the place
to share it? - ✔✔Suggest a feature page in IT Glue
✔✔True or False
You can customize the sidebar for a particular organization. - ✔✔False
✔✔Pick the statement that best defines an Organization within IT Glue: -
✔✔Organizations are companies, businesses, and other entities you do business with.
✔✔Which screen would you visit to view a list of ALL passwords for ALL organizations
you have access to? - ✔✔Global > Assets > Password
✔✔What are the four key concepts of ITG? - ✔✔Core Assets
Flexible Assets (Apps & Services)
Procedural documents
Related items
✔✔How do you access the Flexible Asset designer? - ✔✔Account > Flexible Asset
Types
, ✔✔True or False
It is important to know that any changes you make to the structure of Flexible Assets, or
any Flexible Assets that you create, are global. This means that the changes you make
will be present across all organizations in your account. - ✔✔True
✔✔What role does a user need in order to make modifications and create new Flexible
Asset templates. - ✔✔Users with the role of Manager or Administrator
✔✔True or False
Users with Creator role and above can click the "View all" button directly below the 5
most recent versions. - ✔✔True
✔✔One of these statements is NOT accurate, which one is it? - ✔✔General passwords
can be found under Core Assets of any organization.
General passwords will be used 99% of the time, they can be related to more than one
item and have their own security permissions.
*** General passwords contain information about a client's environment, whereas
embedded passwords are reserved for network hardware such as switches and
firewalls.
Embedded passwords are only related to one asset and do not have their own security
permissions.
✔✔True or False
Indefinite revisions are kept for core assets (Configurations, Contacts, Locations,
Passwords, Domain Tracker, SSL Tracker). - ✔✔True
✔✔How often is the WHOIS information for domains in the Domain Tracker updated? -
✔✔At the beginning of the month and then the expiration date dictates additional update
frequencies throughout the month
✔✔The following are examples of Core Assets (select all that apply) - ✔✔Passwords
Configurations
✔✔True or False
If you add a domain that has an SSL certificate, IT Glue automatically creates an SSL
Tracker record for that domain and fetches all the public aspects of the certificate. -
✔✔True
2025/2026 QUESTIONS WITH ANSWERS TAGGED A+
✔✔Which button on the top navigation bar will show you all assets for organizations you
have access to? - ✔✔Global
✔✔As a user, which item in the top navigation bar would you use to update your time
zone settings? - ✔✔My Account
✔✔True or False
If you type "New Email Accounts" in the search box, with the documents filter on, the
results will include (select all that apply) - ✔✔Documents with the word "Email"
Documents with the word "New"
Documents with the word "Accounts"
✔✔True or False
You are able to conduct a global search for assets with either "Q" or "/" on your
keyboard - ✔✔True
✔✔True or False
If you have an idea for something we could add to our product, what would be the place
to share it? - ✔✔Suggest a feature page in IT Glue
✔✔True or False
You can customize the sidebar for a particular organization. - ✔✔False
✔✔Pick the statement that best defines an Organization within IT Glue: -
✔✔Organizations are companies, businesses, and other entities you do business with.
✔✔Which screen would you visit to view a list of ALL passwords for ALL organizations
you have access to? - ✔✔Global > Assets > Password
✔✔What are the four key concepts of ITG? - ✔✔Core Assets
Flexible Assets (Apps & Services)
Procedural documents
Related items
✔✔How do you access the Flexible Asset designer? - ✔✔Account > Flexible Asset
Types
, ✔✔True or False
It is important to know that any changes you make to the structure of Flexible Assets, or
any Flexible Assets that you create, are global. This means that the changes you make
will be present across all organizations in your account. - ✔✔True
✔✔What role does a user need in order to make modifications and create new Flexible
Asset templates. - ✔✔Users with the role of Manager or Administrator
✔✔True or False
Users with Creator role and above can click the "View all" button directly below the 5
most recent versions. - ✔✔True
✔✔One of these statements is NOT accurate, which one is it? - ✔✔General passwords
can be found under Core Assets of any organization.
General passwords will be used 99% of the time, they can be related to more than one
item and have their own security permissions.
*** General passwords contain information about a client's environment, whereas
embedded passwords are reserved for network hardware such as switches and
firewalls.
Embedded passwords are only related to one asset and do not have their own security
permissions.
✔✔True or False
Indefinite revisions are kept for core assets (Configurations, Contacts, Locations,
Passwords, Domain Tracker, SSL Tracker). - ✔✔True
✔✔How often is the WHOIS information for domains in the Domain Tracker updated? -
✔✔At the beginning of the month and then the expiration date dictates additional update
frequencies throughout the month
✔✔The following are examples of Core Assets (select all that apply) - ✔✔Passwords
Configurations
✔✔True or False
If you add a domain that has an SSL certificate, IT Glue automatically creates an SSL
Tracker record for that domain and fetches all the public aspects of the certificate. -
✔✔True
