Human Resource Management 6th Edition Sandra Steen, Raymond Andrew Noe, John R.
Hollenbeck, Barry Gerhart, Patrick M. Wright
Chapter 1-11Answers Are At The Eand Of Each Chapter
Chapter 1
Student Name:
1) Managers And Economists Traditionally Have Seen Human Resource Management As a
Source Of Value To Their Organizations.
⊚ True
⊚ False
2) The Concept Of "Human Resource Management" Implies That Employees Are
Interchangeable, Easily Replaced Assets That Should Be Managed Like Any Other
Physical Asset.
⊚ True
⊚ False
3) No Two Human Resource Departments Will Have Precisely The Same Roles And
Responsibilities.
⊚ True
⊚ False
4) Recruitment Refers To The Process By Which An Organization Selects Applicants With
The Right Knowledge, Skills, And Abilities To Help The Organization Achieve Its Goals.
⊚ True
⊚ False
5) Performance Management Requires That Employee Activities And Outputs
Match The Individual's Goals.
⊚ True
⊚ False
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,6) Important Decisions In Planning Pay And Benefits Include How Much To Offer
Employees In Salary Or Wages, As Opposed To Bonuses, Commissions, And Other
Performance-Related Pay.
⊚ True
⊚ False
7) The Shift To Self-Service Requires Hr To Spend More Time On Day-To-Day Transactional
Tasks.
⊚ True
⊚ False
8) Compliance With Laws And Regulations Is Not An Hr Responsibility, But Rather
The Sole Responsibility Of Managers Within The Organization.
⊚ True
⊚ False
9) Hr Is Increasingly Becoming a Purely Administrative Function.
⊚ True
⊚ False
10) As Part Of Its Strategic Role, One Of The Key Contributions Hr Can Make Is To
Engage In Evidence-Based Hrm.
⊚ True
⊚ False
11) Canada Underperforms The United States With Respect To Productivity.
⊚ True
⊚ False
12) Hrm Should Have a Significant Role In Carrying Out a Merger Or Acquisition.
⊚ True
⊚ False
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,13) Non-Traditional Workers e.g. Contractors And Temporary Workers, Currently Represent
More Than 50 Percent Of The Workforce, And This Percentage Is Expected To Increase
Significantly.
⊚ True
⊚ False
14) Setting Up a Business Enterprise In Another Country (e.g. Building a Factory In China) Is
Called Outsourcing.
⊚ True
⊚ False
15) Recent Surveys Indicate That The General Public And Managers Do Not Have
Positive Perceptions Of The Ethical Conduct Of Businesses.
⊚ True
⊚ False
16) Hr Activities Are Carried Out Exclusively By Hr Specialists In Small Organizations.
⊚ True
⊚ False
17) Canada's Labour Force Is Aging.
⊚ True
⊚ False
18) Mobile Devices Are Increasingly Being Used To Access Hr Processes, Information,
And Collaborative Tools.
⊚ True
⊚ False
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, 19) As a Type Of Resource, Human Capital Refers To:
A) The Wages, Benefits, And Other Costs Incurred In Support Of Hr Functions
Within An Organization.
B) Executive Talent Within An Organization.
C) The Tax-Deferred Value Of An Employee's Pension Plan.
D) Employee Characteristics That Can Add Economic Value To The Organization.
E) Substitutes For Physical Assets.
20) Human Capital Refers To An Organization's Employees Described In Terms Of All
Of The Following, Except?
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
21) When An Organization Is Better Than Competitors At Something, And Can Hold That
Advantage Over a Sustained Period Of Time, It Is Said To Have a:
A) Differentiated Focus.
B) Sustainable Competitive Advantage.
C) Core Competency.
D) Low-Cost Competitive Advantage.
E) Absolute Advantage.
22) In The Context Of Human Resources, Ex Represents:
A) Experience Level
B) Emotional Intelligence
C) Employee Engagement
D) Employee Experience
E) Employee Expectations
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