Culture We don't do a good job just to pass an audit We do a good job to produce safe
quality food and continue to improve along the way
Commitment is obtained by knowing about the benefits
Don't do it just to satisfy the code Fewer errors
Less variation
Reduced costs
Less Stress
Less OT
Happier Customers
MORE customers
MORE Profit
Process is a method or planed series of actions
To demonstrate continuous improvement must have a process in place created by senior
management
Actions Routine meetings, Internal Audits
2 step Someone with authority gets idea and tells everyone to do it.
Methods Meetings, Internal Reward systesms, KPI,
Process Improvement Teams
, Deming Cycle Plan: analyze the planned change and predict the outcome
Do: Take small steps
Check: Study Results
Act: If idea successful/standardize it, if not improve it
DMAIC Define, Measure, Analyze, Improve, Control
Why Improve? To add value
Food
Reduce Risk
Increase Stability/control
Increase Trust: clarity, consistency, competency
Reduces Cost Consistency
The closeness of a measurement to true value Accuracy
The closeness of values to one another when repeated measurements are made Precision
Proven to be scientifically effective (validation)
a preemptive scientific evaluation that provides documented evidence that a particular process
is capable of consistently delivering a product that meets predetermined specifications.
validation of a process is the collection of knowledge and experience that allows one to know
how to produce a safe food product, which must allow identification of the potential hazards