And Answers Verified 100% Correct.
Agency - ANSWER -An agency relationship exists when one person (the agent)
acts for, or on-behalf of another person (the principal is known as the client). The
principal is one who hires the agent and gives authority to the agent. This
relationship is a fiduciary (trust) relationship
Universal Agency - ANSWER -Has full authority to conduct business on behalf of
the client. (power of Attorney
General Agency - ANSWER -Broker has agents that work for them. A general
agent may bind the principal, meaning that the agent may sign certain contracts
and agreements in the name of the principal. Agent can sign for the broker
Special Agency - ANSWER -(Most Limited) known as the 'limited agency'. The
special agent is NOT able to bind the principal because they are not allowed to sign
or accept any terms or conditions on behalf of the principal. A broker who sells
directly w/ a client (no agent under the broker). The listing agreement establishes a
special agency relationship between the broker and seller
Agent Duties - ANSWER -Obedience, Loyalty, Disclosure, Confidentiality,
Accounting, Reasonable care (OLD CAR)
Trust - ANSWER -Not A DUTY
Customer - ANSWER -When a potential buyer contacts an agent for information
regarding a property
Client - ANSWER -An agreement with broker and agency
Intermediary Relationships - ANSWER -Broker reps both the buyer and seller
Broker remains neutral and avoids negotiating. The broker must first get written
consent of both parties
, Intermediary with appointments - ANSWER -The appointed associate will give
advice and opinion (which means negotiate) to their respective parties. The broker
must make the appointments in writing using the Intermediary Relationship Notice
Intermediary without appointments - ANSWER -Agent will have the opportunity
to sell their own listing
Disclosure of Representation - ANSWER -At first contact with a party to a
potential transaction a license holder must disclose to that party whom they
represent (orally or in writing at 1st contact)
IABS (Information about Brokerage Services) - ANSWER -Provides customers
with information regarding agency relationships with licensees. All potential
parties to a transaction must be provided with the IABS at the first substantive (any
information given that is not easily accessed by public records) discussion. A
substantive discussion doesn't always occur at the first face-to-face meeting. Form
is signed prior to listing or showing of properties
Federal Fair Housing Laws - ANSWER -Housing should be available to all on an
equal basis, subject only to the purchaser's ability to pay (Age is not a protected
category under this law)
Steering (channeling) - ANSWER -Taking buyers or renters to or away from a
particular area based on the race, religion, etc. of the buyer or renter (most
common complaint under law)
Blockbusting (panic peddling) - ANSWER -Any attempt to induce panic selling in
a neighborhood for financial gain
Reasonable Accommodation - ANSWER -Landlord must make reasonable
accommodation and service if necessary If an individual feels they have been
discriminated against they may file a complaint but it must be filed within 2 years
of the alleged act. Violation is a CIVIL offense