Exam Questions and CORRECT Answers
Operations management - CORRECT ANSWER - the development and administration of
the activities involved in transforming resources into goods and services
manufacturing - CORRECT ANSWER - the activities and processes used in making
tangible products; also called production
production - CORRECT ANSWER - the activities and processes used in making tangible
products; also called manufacturing
operations - CORRECT ANSWER - the activities and processes used in making both
tangible and intangible products
inputs - CORRECT ANSWER - the resources - such as labor, money, materials, and
energy - that are converted into outputs
outputs - CORRECT ANSWER - the goods, services, and ideas that result from the
conversion of inputs
standardization - CORRECT ANSWER - the making of identical interchangeable
components or products
modular design - CORRECT ANSWER - the building of an item in self-contained units,
or modules, that can be combined or interchanged to create different products
customization - CORRECT ANSWER - the making of products to meet a particular
customer's needs or wants
, capacity - CORRECT ANSWER - the maximum load that an organizational unit can carry
or operate
fixed-position layout - CORRECT ANSWER - a layout that brings all resources required
to create the product to a central location
project organization - CORRECT ANSWER - a company that uses a fixed-position layout
because it is typically involved in large, complex projects such as construction or exploration
process layout - CORRECT ANSWER - a layout that organizes the transformation process
into departments that group related processes
intermittent organizations - CORRECT ANSWER - organizations that deal with products
of less magnitude than do project organizations; their products are not necessarily unique but
possess a significant number of differences
product layout - CORRECT ANSWER - a layout requiring production to be broken down
into relatively simple tasks assigned to workers, who are usually positioned along an assembly
line
continuous manufacturing organizations - CORRECT ANSWER - companies that use
continuously running assembly lines, creating products with many similar characteristics
computer-assisted design (CAD) - CORRECT ANSWER - the design of components,
products, and processes, on computers instead of on paper
computer-assisted manufacturing (CAM) - CORRECT ANSWER - manufacturing that
employs specialized computer systems to actually guide and control the transformation processes
flexible manufacturing - CORRECT ANSWER - the direction of machinery by computers
to adapt to different versions of similar operations