Page 1
x
,TEST BANK FOR x x x
MGMT 12th Edition by Chuck Williams x x x x x
Chapter 01_Management x
1. _____ is defined as getting work done through others.
x x x x x x x x x
x
a. Orientation
x
x
b. Marketing
x
x
c. Management
x
x
d. Accounting
x
ANSWER: c xx
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she was
x x x x x x x x x x x x x x x x
x told that her role involved supervising the work of her employees and ensuring that they did their
x x x x x x x x x x x x x x x x
x jobs well. Ruth's job is related to:
x x x x x x
x
a. marketing.
x
x
b. recruitment.
x
x
c. management.
x
x
d. finance.
x
ANSWER: c xx
Page 2x
,3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the
x x x x x x x x x x x x
x work carried out by the company's site engineers. He is also responsible for ensuring that all the
x x x x x x x x x x x x x x x x
x engineers are provided with ample guidance and supervision so that they can perform all the
x x x x x x x x x x x x x x
x assigned tasks to the best of their ability. In the given scenario, Edwin's job is related to _____.
x x x x x x x x x x x x x x x x x
x
a. accounting
x
x
b. sales x
x
c. management
x
x
d. production
x
ANSWER: c xx
4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw materials are
x x x x x x x x x x x x x x x
x fully utilized. It also makes sure that minimal waste is produced. The juice extracting and
x x x x x x x x x x x x x x
x packaging units of the company are designed in such way that the quality of its products is
x x x x x x x x x x x x x x x x
x maintained with minimal costs. Relish is involved in achieving _____.
x x x x x x x x x
x
a. effectiveness
x
x
b. efficiency
x
x
c. autonomy
x
x
d. power x
ANSWER: b xx
5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the
x x x x x x x x x x x x x x x x
x shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place
x x x x x x x x x x x x x x x
x another order for the same quantity of scrap metal from a local manufacturer. As a result, its car
x x x x x x x x x x x x x x x x x
Page 3 x
, x manufacturing processes got delayed and expenses increased. In this scenario, Trent Automobiles
x x x x x x x x x x x
x is demonstrating a lack of _____.
x x x x x
x
a. synergy
x
x
b. disintermediation
x
x
c. automation
x
x
d. efficiency
x
ANSWER: d xx
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated most
x x x x x x x x x x x x
x of its production processes using Computer Numeric Control (CNC) machines. This reduced the
x x x x x x x x x x x x
x labor cost, wastage of raw materials, and rejection of finished goods due to quality issues. In the
x x x x x x x x x x x x x x x x
x context of management, the automation of production processes at Debronth Inc. exemplifies
x x x x x x x x x x x
x _____.
x
a. synergy
x
x
b. efficiency
x
x
c. autonomy
x
x
d. contingency
x
ANSWER: b xx
7. _____ involves accomplishing tasks that help fulfill organizational objectives.
x x x x x x x x x
x
a. Effectiveness
x
x
b. Equityx
Page 4 x
x
,TEST BANK FOR x x x
MGMT 12th Edition by Chuck Williams x x x x x
Chapter 01_Management x
1. _____ is defined as getting work done through others.
x x x x x x x x x
x
a. Orientation
x
x
b. Marketing
x
x
c. Management
x
x
d. Accounting
x
ANSWER: c xx
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she was
x x x x x x x x x x x x x x x x
x told that her role involved supervising the work of her employees and ensuring that they did their
x x x x x x x x x x x x x x x x
x jobs well. Ruth's job is related to:
x x x x x x
x
a. marketing.
x
x
b. recruitment.
x
x
c. management.
x
x
d. finance.
x
ANSWER: c xx
Page 2x
,3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the
x x x x x x x x x x x x
x work carried out by the company's site engineers. He is also responsible for ensuring that all the
x x x x x x x x x x x x x x x x
x engineers are provided with ample guidance and supervision so that they can perform all the
x x x x x x x x x x x x x x
x assigned tasks to the best of their ability. In the given scenario, Edwin's job is related to _____.
x x x x x x x x x x x x x x x x x
x
a. accounting
x
x
b. sales x
x
c. management
x
x
d. production
x
ANSWER: c xx
4. Relish Inc. is a fruit juice manufacturing company. The company ensures that raw materials are
x x x x x x x x x x x x x x x
x fully utilized. It also makes sure that minimal waste is produced. The juice extracting and
x x x x x x x x x x x x x x
x packaging units of the company are designed in such way that the quality of its products is
x x x x x x x x x x x x x x x x
x maintained with minimal costs. Relish is involved in achieving _____.
x x x x x x x x x
x
a. effectiveness
x
x
b. efficiency
x
x
c. autonomy
x
x
d. power x
ANSWER: b xx
5. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the
x x x x x x x x x x x x x x x x
x shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place
x x x x x x x x x x x x x x x
x another order for the same quantity of scrap metal from a local manufacturer. As a result, its car
x x x x x x x x x x x x x x x x x
Page 3 x
, x manufacturing processes got delayed and expenses increased. In this scenario, Trent Automobiles
x x x x x x x x x x x
x is demonstrating a lack of _____.
x x x x x
x
a. synergy
x
x
b. disintermediation
x
x
c. automation
x
x
d. efficiency
x
ANSWER: d xx
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated most
x x x x x x x x x x x x
x of its production processes using Computer Numeric Control (CNC) machines. This reduced the
x x x x x x x x x x x x
x labor cost, wastage of raw materials, and rejection of finished goods due to quality issues. In the
x x x x x x x x x x x x x x x x
x context of management, the automation of production processes at Debronth Inc. exemplifies
x x x x x x x x x x x
x _____.
x
a. synergy
x
x
b. efficiency
x
x
c. autonomy
x
x
d. contingency
x
ANSWER: b xx
7. _____ involves accomplishing tasks that help fulfill organizational objectives.
x x x x x x x x x
x
a. Effectiveness
x
x
b. Equityx
Page 4 x
