WGU C235 Training And Development - Questions
With Comprehensive Solutions
360 Degree Review Correct Answer - Receiving feedback from
all those affected by the work of a particular individual, including
customers, suppliers, bosses, subordinates, peers, and others.
4 Cs Correct Answer - Communication skills, collaboration
skills, cognitive skills, and consulting skills.
,ABC Rule Correct Answer - A way in which to deliver both
positive and negative feedback that is non-accusatory and non-
inflammatory ("When you do A, then I feel B, and the organizational
consequences are C").
ADDIE Model Correct Answer - A common framework for
training and development where the five steps in the model are
Assessment, Design, Development, Implementation, and Evaluation.
ATD Competency Model Correct Answer - States the
competencies needed by trainers and facilitators, including
"foundational" competencies, such as interpersonal skills (e.g.,
communicating effectively), business and management knowledge
(e.g., thinking strategically), and personal traits (e.g., adaptability).
Action Learning Correct Answer - An approach to leadership
development that integrates classroom learning and on-the-job
learning by working on real problems.
Adulthood Correct Answer - Lasts generally from mid-thirties
to near retirement age. The primary developmental task of this
stage is called generativity.
Adverse Impact Correct Answer - A substantially different rate
of selection in hiring, promotion or other employment decision
which works to the disadvantage of members of a race, sex or ethnic
group.
Affirmation Correct Answer - Also known as "positive self-
talk," there is some evidence that top performers use positive
thoughts and eliminate preconceived personal limitations.
Affirmative Defense Correct Answer - Supervisors are taught
what sexual harassment is, how to prevent it, and what to do in case
,an employee claims that he or she has been a victim of sexual
harassment.
Age Discrimination in Employment Act Correct Answer - Law
that prohibits discrimination in employment against persons age 40
and over.
Alternation Ranking Correct Answer - A ranking approach
where a supervisor will identify the top and bottom performers,
remove their names from the group of ratees, and repeat this
process until all employees are ranked.
Americans with Disabilities Act Correct Answer - A law that
states an employer may not discriminate against either an applicant
or a current employee because he or she was previously disabled or
appears to be disabled.
Application Plan Correct Answer - A plan developed at the end
of training to aid in transfer, overcoming potential obstacles back at
work, and avoiding relapse.
Asynchronous Correct Answer - A type of e-learning in which
students do not interact at the same time, but whenever they are
available.
Baby Boom Generation Correct Answer - 77 million strong,
born between 1946 and 1964.
Baby Boomers Correct Answer - That segment of the
population born between 1946 and 1964, nearing retirement and
likely to take significant skills and knowledge with them when they
leave.
, Baby Bust Generation Correct Answer - Born 1965 to 1983,
when birth rates declined to a median of 15.9 per thousand
(compared to the baby boom median of 24.5 per thousand).
Behavior Modeling Training Correct Answer - One well-
researched approach to developing leaders in a classroom setting,
particularly at the supervisory level.
Behavior Shaping Correct Answer - Refers to the selective
reinforcement of successfully approximate performance of a target
behavior until the target is achieved.
Behavior Theories Correct Answer - If what a leader is doesn't
seem to explain effectiveness, perhaps it is what a leader does.
Behavioral Objective Correct Answer - Clearly states what a
participant should be able to do at the end of the program.
Behaviorally Anchored Rating Scales Correct Answer - A
ratings approach where several dimensions of job performance are
drawn from a job analysis and "anchored" at each of several points
with statements of behavior reflecting the level of performance.
Blended Learning Correct Answer - All information and
knowledge sharing that has been done in class traditionally through
lecture is "flipped" to an online environment and class time is used
instead for discussion, synthesis, and application.
Build-up Approach Correct Answer - Strong experimental
evidence at lower levels in the training evaluation model was used
to support the less direct and less conclusive evidence at the higher
levels of the model.
With Comprehensive Solutions
360 Degree Review Correct Answer - Receiving feedback from
all those affected by the work of a particular individual, including
customers, suppliers, bosses, subordinates, peers, and others.
4 Cs Correct Answer - Communication skills, collaboration
skills, cognitive skills, and consulting skills.
,ABC Rule Correct Answer - A way in which to deliver both
positive and negative feedback that is non-accusatory and non-
inflammatory ("When you do A, then I feel B, and the organizational
consequences are C").
ADDIE Model Correct Answer - A common framework for
training and development where the five steps in the model are
Assessment, Design, Development, Implementation, and Evaluation.
ATD Competency Model Correct Answer - States the
competencies needed by trainers and facilitators, including
"foundational" competencies, such as interpersonal skills (e.g.,
communicating effectively), business and management knowledge
(e.g., thinking strategically), and personal traits (e.g., adaptability).
Action Learning Correct Answer - An approach to leadership
development that integrates classroom learning and on-the-job
learning by working on real problems.
Adulthood Correct Answer - Lasts generally from mid-thirties
to near retirement age. The primary developmental task of this
stage is called generativity.
Adverse Impact Correct Answer - A substantially different rate
of selection in hiring, promotion or other employment decision
which works to the disadvantage of members of a race, sex or ethnic
group.
Affirmation Correct Answer - Also known as "positive self-
talk," there is some evidence that top performers use positive
thoughts and eliminate preconceived personal limitations.
Affirmative Defense Correct Answer - Supervisors are taught
what sexual harassment is, how to prevent it, and what to do in case
,an employee claims that he or she has been a victim of sexual
harassment.
Age Discrimination in Employment Act Correct Answer - Law
that prohibits discrimination in employment against persons age 40
and over.
Alternation Ranking Correct Answer - A ranking approach
where a supervisor will identify the top and bottom performers,
remove their names from the group of ratees, and repeat this
process until all employees are ranked.
Americans with Disabilities Act Correct Answer - A law that
states an employer may not discriminate against either an applicant
or a current employee because he or she was previously disabled or
appears to be disabled.
Application Plan Correct Answer - A plan developed at the end
of training to aid in transfer, overcoming potential obstacles back at
work, and avoiding relapse.
Asynchronous Correct Answer - A type of e-learning in which
students do not interact at the same time, but whenever they are
available.
Baby Boom Generation Correct Answer - 77 million strong,
born between 1946 and 1964.
Baby Boomers Correct Answer - That segment of the
population born between 1946 and 1964, nearing retirement and
likely to take significant skills and knowledge with them when they
leave.
, Baby Bust Generation Correct Answer - Born 1965 to 1983,
when birth rates declined to a median of 15.9 per thousand
(compared to the baby boom median of 24.5 per thousand).
Behavior Modeling Training Correct Answer - One well-
researched approach to developing leaders in a classroom setting,
particularly at the supervisory level.
Behavior Shaping Correct Answer - Refers to the selective
reinforcement of successfully approximate performance of a target
behavior until the target is achieved.
Behavior Theories Correct Answer - If what a leader is doesn't
seem to explain effectiveness, perhaps it is what a leader does.
Behavioral Objective Correct Answer - Clearly states what a
participant should be able to do at the end of the program.
Behaviorally Anchored Rating Scales Correct Answer - A
ratings approach where several dimensions of job performance are
drawn from a job analysis and "anchored" at each of several points
with statements of behavior reflecting the level of performance.
Blended Learning Correct Answer - All information and
knowledge sharing that has been done in class traditionally through
lecture is "flipped" to an online environment and class time is used
instead for discussion, synthesis, and application.
Build-up Approach Correct Answer - Strong experimental
evidence at lower levels in the training evaluation model was used
to support the less direct and less conclusive evidence at the higher
levels of the model.
