Operations Management Creating Value
v v v
Along the Supply Chain, 11th Edition
v v v v v v
(Russell)Verified Chapters 1 - 17, Complete
v v v v v v
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
,TABLE OF CONTENTS
V V
1 vIntroduction vto vOperations vand vSupply vChain vManagement v
2 vQuality vManagement v
3 vStatistical vProcess vControl v
S3 vOperational vDecision-Making vTools: vAcceptance vSampling
4 vProduct vDesign v
5 vService vDesign v
6 vProcesses vand vTechnology v
7 vCapacity vand vFacilities vDesign
S7 vOperational vDecision-Making vTools: vFacility vLocation vModels v
8 vHuman vResources v
S8 vOperational vDecision-Making vTools: vWork vMeasurement v
9 vProject vManagement
10 vSupply vChain vManagement vStrategy vand vDesign v
11 vGlobal vSupply vChain vProcurement vand vDistribution v
S11 vOperational vDecision-Making vTools: vTransportation vand vTransshipment vModels v
12 vForecasting v
13 vInventory vManagement v
S13 vOperational vDecision-Making vTools: vSimulation v
14 vSales vand vOperations vPlanning v
S14 vOperational vDecision-Making vTools: vLinear vProgramming v
15 vResource vPlanning vSystems v
16 vLean vProduction vSystems v
17 vScheduling v
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
,Operations vManagement vCreating vValue vAlong vthe vSupply vChain v11th vEdition
vRoberta vS. vRussell, vBernard vW. vTaylor
Concept vCheck vQuestions vfor vLearning vObjectives
Chapter v1 v– vIntroduction vto vOperations vand vSupply vChain vManagement
The vOperations vFunction
1. The voperations vfunction vinteracts vwith
a. Marketing
b. Suppliers
c. Human vresources
d. Finance
e. All vof vthe vabove
Difficulty:
vEasyvAnswer:
vd
2. Operations vis voften vdescribed vas
a. the vcreative vcore vof van vorganization
b. a vtransformation vprocess
c. the vsource vof vfirm vprofitability
d. all vof vthe vabove
Difficulty:
vEasyvAnswer:
vb
The vEvolution vof vOperations vand vSupply vChain vManagement
1. v helped vto venable vthe vIndustrial vRevolution.
a. Linear vprogramming
b. Quality vcircles
c. Interchangeable vparts
d. The vInternet
Difficulty:
vEasyvAnswer:
vc
2. The vPrinciples vof vScientific vManagement vwere vproposed vby
a. Adam vSmith
Operations vManagement vCreating vValue vAlong vthe vSupply vChain
, b. Henry vFord
c. Frederick vTaylor
Operations vManagement vCreating vValue vAlong vthe vSupply vChain