CMS 358 Final Exam
Full Coverage Exam Prep Guide | Answered Questions, Marking Schemes, and
Revision Summaries
dimensions of communication vary with intimacy - narrow vs. broad
stylized vs. unique
difficult vs. efficient
rigid vs. flexible
awkward vs. smooth
public vs. private
hesitant vs. spontaneous
overt judgement suspended vs. overt judgment given
dimensions of communication vary with intimacy: narrow vs. broad - does this dyad or group
talk about a narrow range of topics or do they talk about a broad range of topics
o Less intimate = more narrow range of topics likely to discuss
o More intimate = more broad range of topics - trust them more and more
dimensions of communication vary with intimacy: stylized vs. unique - o Stylized - predictable,
engaging in predictable pattern or style
o Unique - develop own little ways of communicating with the person
o More intimate = more likely you are to have unique patterns of communication
dimensions of communication vary with intimacy: difficult vs. efficient - o Communication in
close relationships (more intimate) is usually more efficient - better at understanding their
nonverbal cues, don't need to go through long explanation
o Less close/intimate relationships = more difficult, needs more effort
,dimensions of communication vary with intimacy: rigid vs. flexible - o Ability to break rules
o Less intimate = more rigid, can't break rules that easily, consequences
o More intimate = more flexibility with rules and way you communicate - if mess up you know
you will be around that persona long time and one mess up wont mess up the whole
relationship
dimensions of communication vary with intimacy: awkward vs. smooth - o Less intimate= more
awkward
o More intimate = more smooth
dimensions of communication vary with intimacy: public vs. private - o Less intimate = engage in
behaviors you would engage in in a public setting, topics you would talk about in public
o More intimate = engage in behaviors you would engage in in a private setting
dimensions of communication vary with intimacy: hesitant vs. spontaneous - o Less intimate =
more hesitant with communication, pause, hesitant to bring up certain things, overthink and
overanalyze after you say things
o More intimate = more spontaneous about communication, don't obsess over it as much or
worry about it as much
dimensions of communication vary with intimacy: overt judgment suspended vs. overt
judgment given - o Judging in both relationships
o Overt judgments - suspended more in less in less intimate relationships and given more in
intimate relationships
o Won't give your true opinion in less intimate relationships
patterns of verbal comm. in distressed/non-distressed couples - intent vs. impact
problem solving
,patterns of verbal comm. in distressed/non-distressed couples: intent vs. impact - o Intent
behind behavior doesn't differ based on whether they are unhappy or happy
o Impact tends to be more negative with couples who are dissatisfied
o Not engaging in behaviors with goal to mess things up - they are engaging in them and then
they have negative outcomes
o Intent doesn't differ for satisfied vs. dissatisfied but impact does
patterns of verbal comm. in distressed/non-distressed couples: problem solving - cross-
complaining
non-validation
counter proposals
mindreading
metacommunication
self-summarizing
problem solving: cross-complaining - • Dissatisfied couples cross-complain more than satisfied
couples do
• Unhappy couples = just complain to each other and say the thing they each think back and
forth
• Happy couples = talk about it, one person's complaint
problem solving: non-validation - • Unhappy/dissatisfied couples = do more non-validation
Neither one feels validated
Won't acknowledge other person's complaints or feelings
Don't show they are listening
• Happy couples = engage in validation
Acknowledge what the other is doing or saying
, Engage in problem solving
problem solving: counter proposals - • Dissatisfied couples = more likely to engage in counter
proposals
Bargaining
Instead of buying into proposal that the other person made they are putting forth a different
one
• Satisfied couples = less likely to engage in counter proposals
problem solving: mindreading - assuming you know what the other person thinks
• Verbally - you are saying you know what the other person thinks
• Both happy and unhappy couples do mindreading
• Unhappy couples = do more negative mindreading than happy couples
• Negative mindreading = I know you will probably say no
metacommunication - talking about how you talk
• Nonverbal - I don't like your tone of voice
• Positive - talking about how you would approach a problem
• Both unhappy and happy couples do this
• Times when this is very important - how will we approach this problem
• Unhappy couples = get bogged down in their metacommunication
Critiquing each other and not accomplishing anything
Mutual critique
Never even get to actual problem or topic they are discussing
self-summarizing - saying your view over and over again
• Dissatisfied in relationship = do more self-summarizing than people who are satisfied
Full Coverage Exam Prep Guide | Answered Questions, Marking Schemes, and
Revision Summaries
dimensions of communication vary with intimacy - narrow vs. broad
stylized vs. unique
difficult vs. efficient
rigid vs. flexible
awkward vs. smooth
public vs. private
hesitant vs. spontaneous
overt judgement suspended vs. overt judgment given
dimensions of communication vary with intimacy: narrow vs. broad - does this dyad or group
talk about a narrow range of topics or do they talk about a broad range of topics
o Less intimate = more narrow range of topics likely to discuss
o More intimate = more broad range of topics - trust them more and more
dimensions of communication vary with intimacy: stylized vs. unique - o Stylized - predictable,
engaging in predictable pattern or style
o Unique - develop own little ways of communicating with the person
o More intimate = more likely you are to have unique patterns of communication
dimensions of communication vary with intimacy: difficult vs. efficient - o Communication in
close relationships (more intimate) is usually more efficient - better at understanding their
nonverbal cues, don't need to go through long explanation
o Less close/intimate relationships = more difficult, needs more effort
,dimensions of communication vary with intimacy: rigid vs. flexible - o Ability to break rules
o Less intimate = more rigid, can't break rules that easily, consequences
o More intimate = more flexibility with rules and way you communicate - if mess up you know
you will be around that persona long time and one mess up wont mess up the whole
relationship
dimensions of communication vary with intimacy: awkward vs. smooth - o Less intimate= more
awkward
o More intimate = more smooth
dimensions of communication vary with intimacy: public vs. private - o Less intimate = engage in
behaviors you would engage in in a public setting, topics you would talk about in public
o More intimate = engage in behaviors you would engage in in a private setting
dimensions of communication vary with intimacy: hesitant vs. spontaneous - o Less intimate =
more hesitant with communication, pause, hesitant to bring up certain things, overthink and
overanalyze after you say things
o More intimate = more spontaneous about communication, don't obsess over it as much or
worry about it as much
dimensions of communication vary with intimacy: overt judgment suspended vs. overt
judgment given - o Judging in both relationships
o Overt judgments - suspended more in less in less intimate relationships and given more in
intimate relationships
o Won't give your true opinion in less intimate relationships
patterns of verbal comm. in distressed/non-distressed couples - intent vs. impact
problem solving
,patterns of verbal comm. in distressed/non-distressed couples: intent vs. impact - o Intent
behind behavior doesn't differ based on whether they are unhappy or happy
o Impact tends to be more negative with couples who are dissatisfied
o Not engaging in behaviors with goal to mess things up - they are engaging in them and then
they have negative outcomes
o Intent doesn't differ for satisfied vs. dissatisfied but impact does
patterns of verbal comm. in distressed/non-distressed couples: problem solving - cross-
complaining
non-validation
counter proposals
mindreading
metacommunication
self-summarizing
problem solving: cross-complaining - • Dissatisfied couples cross-complain more than satisfied
couples do
• Unhappy couples = just complain to each other and say the thing they each think back and
forth
• Happy couples = talk about it, one person's complaint
problem solving: non-validation - • Unhappy/dissatisfied couples = do more non-validation
Neither one feels validated
Won't acknowledge other person's complaints or feelings
Don't show they are listening
• Happy couples = engage in validation
Acknowledge what the other is doing or saying
, Engage in problem solving
problem solving: counter proposals - • Dissatisfied couples = more likely to engage in counter
proposals
Bargaining
Instead of buying into proposal that the other person made they are putting forth a different
one
• Satisfied couples = less likely to engage in counter proposals
problem solving: mindreading - assuming you know what the other person thinks
• Verbally - you are saying you know what the other person thinks
• Both happy and unhappy couples do mindreading
• Unhappy couples = do more negative mindreading than happy couples
• Negative mindreading = I know you will probably say no
metacommunication - talking about how you talk
• Nonverbal - I don't like your tone of voice
• Positive - talking about how you would approach a problem
• Both unhappy and happy couples do this
• Times when this is very important - how will we approach this problem
• Unhappy couples = get bogged down in their metacommunication
Critiquing each other and not accomplishing anything
Mutual critique
Never even get to actual problem or topic they are discussing
self-summarizing - saying your view over and over again
• Dissatisfied in relationship = do more self-summarizing than people who are satisfied
