CTS CRM-ADM - FIXED WING 2025
UPDATED QUESTIONS WITH
ACTUAL ANSWERS VERIFIED
1. Which of the following people can exercise the final authority and responsibility for the
operation and safety of the flight? - CORRECT ANSWER>>>>Pilot-in-Command.
2 . The PIC may deviate from a regulation in an emergency situation: - CORRECT
ANSWER>>>>Only to the extent required to meet that emergency.
3 . Part of the PIC's responsibilities to the crew would be: - CORRECT
ANSWER>>>>Communicate intentions and bottom lines to crew.
4 . Regarding CRM, which of the following describes one element of the authority of the PIC? -
CORRECT ANSWER>>>>Prioritizing duties and distributing workload.
5 . One necessary element of CRM is situational awareness. The PIC has a responsibility to
promote a situationally aware crew and can do so most effectively through: - CORRECT
ANSWER>>>>Enforcing standardization, policies, and procedures.
6 . After a flight where problems were encountered, how should the PIC handle those problems
during debriefing? - CORRECT ANSWER>>>>Review all expectations and actions of the crew
during the event, good and bad.
7 . Ideally, the PIC will exercise appropriate authority by: - CORRECT
ANSWER>>>>Balancing assertiveness and crewmember participation.
8 . The difference between leadership and authority is that: - CORRECT
ANSWER>>>>Leadership involves teamwork and is acquired; authority involves power and is
assigned.
9 . Whose responsibility is it to set the tone of the flight from the outset? - CORRECT
ANSWER>>>>The Pilot-in-Command.
1 . Which of the following pilots is giving an effective briefing? - CORRECT
ANSWER>>>>Joe briefs on each item separately, asking for questions or comments after each
item.
2 . Which of the following items should be addressed in a crew briefing? - CORRECT
ANSWER>>>>Expectations for handling deviations from SOPs.
3 . Which crewmember is demonstrating good communication for flight operations? -
CORRECT ANSWER>>>>Beth questions the actions of the PIC when she believes they do not
follow SOP.
, 4 . Kara noticed Ben making a minor mistake when performing an SOP during a critical phase of
flight. The mistake did not affect the safety of the flight. When should she bring it up to him? -
CORRECT ANSWER>>>>During a period of low workload.
5 . "Bottom lines" are important: - CORRECT ANSWER>>>>For safety and correct following
of SOPs.
6 . Cabin crew not being ready for an imminent takeoff or landing can be a serious problem,
causing injuries or accidents. What is the best remedy against this? - CORRECT
ANSWER>>>>Have a cabin crewmember inform the captain when the cabin is secured.
7 . If before takeoff turbulence is anticipated during the flight, a member of the flight crew
should inform any cabin crew or flight attendants: - CORRECT ANSWER>>>>Prior to the
flight.
8 . Which of the following is a part of assertive behavior? - CORRECT ANSWER>>>>Inquiry.
9 . If you have given instructions to a crewmember, which of the following would constitute
feedback on the part of the crewmember? - CORRECT ANSWER>>>>All of the answers are
correct.
10 . True or false: Social verbal communication is useful in the context of an aircraft flight crew.
- CORRECT ANSWER>>>>True -- it serves to build teamwork and community.
11 . Making assumptions to fill in information gaps can be a dangerous practice. How can such
problems be prevented? - CORRECT ANSWER>>>>The recipient of the message should
provide proper feedback.
12 . True or false: You can communicate messages without being aware of it. - CORRECT
ANSWER>>>>True. Body language, among other things, can send messages without the user
realizing it.
1 . For most companies flight crews are rarely the same individuals every time. To build teams,
then, it is recommended that: - CORRECT ANSWER>>>>Company-wide CRM training show
what behaviors are expected.
2 . A young, inexperienced pilot thinks that something the PIC is doing may be against SOPs, but
isn't certain. What should he do? - CORRECT ANSWER>>>>Speak up anyway.
Communication should always be encouraged to facilitate understanding.
3 . Increased teamwork results in: - CORRECT ANSWER>>>>Increased safety and efficiency.
4 . True or false? Only the PIC exhibits leadership. - CORRECT ANSWER>>>>False. Anyone
on the flightcrew can display leadership, but the PIC has authority.
UPDATED QUESTIONS WITH
ACTUAL ANSWERS VERIFIED
1. Which of the following people can exercise the final authority and responsibility for the
operation and safety of the flight? - CORRECT ANSWER>>>>Pilot-in-Command.
2 . The PIC may deviate from a regulation in an emergency situation: - CORRECT
ANSWER>>>>Only to the extent required to meet that emergency.
3 . Part of the PIC's responsibilities to the crew would be: - CORRECT
ANSWER>>>>Communicate intentions and bottom lines to crew.
4 . Regarding CRM, which of the following describes one element of the authority of the PIC? -
CORRECT ANSWER>>>>Prioritizing duties and distributing workload.
5 . One necessary element of CRM is situational awareness. The PIC has a responsibility to
promote a situationally aware crew and can do so most effectively through: - CORRECT
ANSWER>>>>Enforcing standardization, policies, and procedures.
6 . After a flight where problems were encountered, how should the PIC handle those problems
during debriefing? - CORRECT ANSWER>>>>Review all expectations and actions of the crew
during the event, good and bad.
7 . Ideally, the PIC will exercise appropriate authority by: - CORRECT
ANSWER>>>>Balancing assertiveness and crewmember participation.
8 . The difference between leadership and authority is that: - CORRECT
ANSWER>>>>Leadership involves teamwork and is acquired; authority involves power and is
assigned.
9 . Whose responsibility is it to set the tone of the flight from the outset? - CORRECT
ANSWER>>>>The Pilot-in-Command.
1 . Which of the following pilots is giving an effective briefing? - CORRECT
ANSWER>>>>Joe briefs on each item separately, asking for questions or comments after each
item.
2 . Which of the following items should be addressed in a crew briefing? - CORRECT
ANSWER>>>>Expectations for handling deviations from SOPs.
3 . Which crewmember is demonstrating good communication for flight operations? -
CORRECT ANSWER>>>>Beth questions the actions of the PIC when she believes they do not
follow SOP.
, 4 . Kara noticed Ben making a minor mistake when performing an SOP during a critical phase of
flight. The mistake did not affect the safety of the flight. When should she bring it up to him? -
CORRECT ANSWER>>>>During a period of low workload.
5 . "Bottom lines" are important: - CORRECT ANSWER>>>>For safety and correct following
of SOPs.
6 . Cabin crew not being ready for an imminent takeoff or landing can be a serious problem,
causing injuries or accidents. What is the best remedy against this? - CORRECT
ANSWER>>>>Have a cabin crewmember inform the captain when the cabin is secured.
7 . If before takeoff turbulence is anticipated during the flight, a member of the flight crew
should inform any cabin crew or flight attendants: - CORRECT ANSWER>>>>Prior to the
flight.
8 . Which of the following is a part of assertive behavior? - CORRECT ANSWER>>>>Inquiry.
9 . If you have given instructions to a crewmember, which of the following would constitute
feedback on the part of the crewmember? - CORRECT ANSWER>>>>All of the answers are
correct.
10 . True or false: Social verbal communication is useful in the context of an aircraft flight crew.
- CORRECT ANSWER>>>>True -- it serves to build teamwork and community.
11 . Making assumptions to fill in information gaps can be a dangerous practice. How can such
problems be prevented? - CORRECT ANSWER>>>>The recipient of the message should
provide proper feedback.
12 . True or false: You can communicate messages without being aware of it. - CORRECT
ANSWER>>>>True. Body language, among other things, can send messages without the user
realizing it.
1 . For most companies flight crews are rarely the same individuals every time. To build teams,
then, it is recommended that: - CORRECT ANSWER>>>>Company-wide CRM training show
what behaviors are expected.
2 . A young, inexperienced pilot thinks that something the PIC is doing may be against SOPs, but
isn't certain. What should he do? - CORRECT ANSWER>>>>Speak up anyway.
Communication should always be encouraged to facilitate understanding.
3 . Increased teamwork results in: - CORRECT ANSWER>>>>Increased safety and efficiency.
4 . True or false? Only the PIC exhibits leadership. - CORRECT ANSWER>>>>False. Anyone
on the flightcrew can display leadership, but the PIC has authority.
