C720 PA WGU 2025/2026 Exam
Questions with 100% Correct Answers |
Latest Update
A company that produces motors uses the following check sheet:
Why would the company use this check sheet?
To create a control chart to measure the engine assembly process
To create a flow chart of the engine assembly process
To develop a suppliers, inputs, process, outputs, customers (SIPOC)
diagram
To develop a Pareto chart identifying the root causes of engine defects - 🧠
ANSWER ✔✔To develop a Pareto chart identifying the root causes of
engine defects
Which aspect of quality is demonstrated by a vehicle that has a useful life
of 165,000 miles?
1
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,Performance
Reliability
Features
Durability - 🧠 ANSWER ✔✔Durability
A quality improvement team is trying to illustrate to upper management how
a process is varying over time as measurements are collected.
Which two statistical process control (SPC) tools should the team use?
Choose 2 answers
Cause-and-effect diagrams
Scatter diagrams
Histograms
Run charts
Check sheets
2
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,Pareto charts
Control charts - 🧠 ANSWER ✔✔Control charts
Run charts
The CEO of a service company wants to change the strategy of the
company from volume sales to high-quality products.
Which philosophy should the CEO implement to emphasize quality over
volume?
Shewhart's variation reduction
Deming's 14 points
Ohno and Shingo's kaizen
Taguchi's loss function - 🧠 ANSWER ✔✔Deming's 14 points
A company sells garage doors through a national retailer and contracts with
local installers to complete the installations. The operations manager is
responsible for completing the installations in a 14-day period after the
sale. The company will be penalized financially if it fails to achieve these
3
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, objectives. The operations manager's daily responsibilities include
contacting installers to expedite orders and ensure deadlines are met.
Which two tools that should be used to measure installer performance?
Choose 2 answers
Control charts to measure the time elapsed to completion
Fishbone diagram to chart the method, material, machine, and manpower
Gantt chart to measure how much performance has improved
Run charts to chart output around the 14-day central tendency - 🧠
ANSWER ✔✔Control charts to measure the time elapsed to completion
Run charts to chart output around the 14-day central tendency
Which quality tool examines patterns, flow, and causes of variation of data
points over time?
Quality function deployment
4
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
Questions with 100% Correct Answers |
Latest Update
A company that produces motors uses the following check sheet:
Why would the company use this check sheet?
To create a control chart to measure the engine assembly process
To create a flow chart of the engine assembly process
To develop a suppliers, inputs, process, outputs, customers (SIPOC)
diagram
To develop a Pareto chart identifying the root causes of engine defects - 🧠
ANSWER ✔✔To develop a Pareto chart identifying the root causes of
engine defects
Which aspect of quality is demonstrated by a vehicle that has a useful life
of 165,000 miles?
1
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,Performance
Reliability
Features
Durability - 🧠 ANSWER ✔✔Durability
A quality improvement team is trying to illustrate to upper management how
a process is varying over time as measurements are collected.
Which two statistical process control (SPC) tools should the team use?
Choose 2 answers
Cause-and-effect diagrams
Scatter diagrams
Histograms
Run charts
Check sheets
2
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,Pareto charts
Control charts - 🧠 ANSWER ✔✔Control charts
Run charts
The CEO of a service company wants to change the strategy of the
company from volume sales to high-quality products.
Which philosophy should the CEO implement to emphasize quality over
volume?
Shewhart's variation reduction
Deming's 14 points
Ohno and Shingo's kaizen
Taguchi's loss function - 🧠 ANSWER ✔✔Deming's 14 points
A company sells garage doors through a national retailer and contracts with
local installers to complete the installations. The operations manager is
responsible for completing the installations in a 14-day period after the
sale. The company will be penalized financially if it fails to achieve these
3
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, objectives. The operations manager's daily responsibilities include
contacting installers to expedite orders and ensure deadlines are met.
Which two tools that should be used to measure installer performance?
Choose 2 answers
Control charts to measure the time elapsed to completion
Fishbone diagram to chart the method, material, machine, and manpower
Gantt chart to measure how much performance has improved
Run charts to chart output around the 14-day central tendency - 🧠
ANSWER ✔✔Control charts to measure the time elapsed to completion
Run charts to chart output around the 14-day central tendency
Which quality tool examines patterns, flow, and causes of variation of data
points over time?
Quality function deployment
4
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
