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CIGNA TERMS 2025 QUESTIONS AND
ANSWERS.
1. Employee Status: COBRA - correct answer - Employers must
offer to temporarily prolong coverage after the employees time
with the company ends. Employee will have to pay 100% of the
premiums.
2. Packaging: Products - correct answer - Refers to the network of
physicians and health care providers that have agreements in
place with an insurer.
3. Packaging: Benefits - correct answer - refers to the actual
covered services
4. Packaging: Benefit Design - correct answer - refers to the
copays, deductibles, and out of pocket minimums
5. Packaging: Provider - correct answer - used to describe the
health professionals who provide the services. physicians,
chiropractors.
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6. Packaging: Network - correct answer - refers to a group of
providers or health care facilities that are contracted with Cigna
at various negotiated discounts. "in-network"
7. Claims: Claim occurrence - correct answer - the patient gets a
service from a provider
8. Claims: Claims submission - correct answer - the provider
submits a claim to the insurance company
9. Claims: Claims Processing - correct answer - the insurance
processes the claim according to the insured's plan benefits
10. Claims: EOB communication - correct answer - Explanation
of Benefits. it shows exactly what the insurance company has
paid for the service and what will be paid by the health care
provider.
CIGNA TERMS 2025 QUESTIONS AND
ANSWERS.
1. Employee Status: COBRA - correct answer - Employers must
offer to temporarily prolong coverage after the employees time
with the company ends. Employee will have to pay 100% of the
premiums.
2. Packaging: Products - correct answer - Refers to the network of
physicians and health care providers that have agreements in
place with an insurer.
3. Packaging: Benefits - correct answer - refers to the actual
covered services
4. Packaging: Benefit Design - correct answer - refers to the
copays, deductibles, and out of pocket minimums
5. Packaging: Provider - correct answer - used to describe the
health professionals who provide the services. physicians,
chiropractors.
, Page | 2
6. Packaging: Network - correct answer - refers to a group of
providers or health care facilities that are contracted with Cigna
at various negotiated discounts. "in-network"
7. Claims: Claim occurrence - correct answer - the patient gets a
service from a provider
8. Claims: Claims submission - correct answer - the provider
submits a claim to the insurance company
9. Claims: Claims Processing - correct answer - the insurance
processes the claim according to the insured's plan benefits
10. Claims: EOB communication - correct answer - Explanation
of Benefits. it shows exactly what the insurance company has
paid for the service and what will be paid by the health care
provider.
