EXAM QUESTIONS WITH 100% PASSED SOLUTIONS
(VERIFIED ANSWERS) / 2025/2026 NEWEST UPDATE .
When participants need assistance related to MCO or Medicaid
services, including knowing their rights or filing a complaint,
you may refer to the
________ who will service as an advocate
A) Appeals officer
B) PCPOC
C) Emergency Home Response
D) Homecare Ombudsman - ANSWER-D) Homecare
Ombudsman
While a participant's services are under appeal, discontinue
service to the participant until the appeal is resolved
A) True
B) False - ANSWER-B) False
IF a HCA informs you of a Critical Event, you (or someone at
your agency) must enter this information into the Critical Event
Reporting Application (CERA) within 7 days
A) True
, B) False - ANSWER-B) False
Which should be reported directly to Adult Protective Services?
When a participant______
A) Dies after a long decline in health
B) Has graffiti spray painted on his/her house and a police
report is filed C) Appears to suffer from hunger and
dehydration due to lack of food in the home
D) Tells the HCA that he/she fell while home alone last night -
ANSWER-C)
Appears to suffer from hunger and dehydration due to lack of
food in the home
Homecare Supervisors are required to have a quarterly
conference with each HCA and each FHXA at least every 3
months AND an annual performance review every year
A) True
B) False - ANSWER-A) True
Between reviewing the Person-Centered Plan of Care and the
Participant Agreement, you should know exactly how many
days a week and how many hours a day the Care Coordination
Unit (CCU) intends for you to schedule a participant for
services. If it is unclear, you should contact the CCU for
clarification.