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WGU C954 Information Technology Management - UCertify Flashcards

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WGU C954 Information Technology Management - UCertify Flashcards



role playing (predict user acceptance) - ANSWERS-prototyping method used to predict user
acceptance prior to system development



random access memory (RAM) II - ANSWERS-component functions as a computer's working
memory



single-factor II - ANSWERS-security approach requiring a username and password



systems development life cycle (SDLC) II 7 steps PADDTIM - ANSWERS-overall process for
developing information systems, software development cycle. Planning->analysis->design-
>development->testing->implementation->maintenance



conversion II - ANSWERS-process of transferring info from legacy system to a new system



planning phase (SLDC) - ANSWERS-brainstorm, prioritize, set scope, develop project plan



analysis phase (SLDC) - ANSWERS-gather the business requirement,define constraints associated
with the system



design phase (SLDC) - ANSWERS-design tech architecture, design system models



development phase (SLDC) - ANSWERS-build tech architecture, build the database, build
applications



testing (SLDC) - ANSWERS-write the test conditions, perform system testing

,implementation (SLDC) - ANSWERS-write detailed documentation, provide user trainings



maintenance (SLDC) - ANSWERS-build a help desk, provide environment to support system
changes



intellectual property II - ANSWERS-intangible creative works embodied in physical form
including copyrights, trademarks & patents



copyright II - ANSWERS-legal protection afforded an expression of an idea (song, book, video
game).



nonrepudiation II - ANSWERS-contractual stipulation to ensure that e-business participants do
not deny (repudiate) their online actions; part of acceptable use policy



patent II - ANSWERS-exclusive right to make, use and sell an invention




fact - ANSWERS-The confirmation or validation of an event or object



information age - ANSWERS-A time when infinite quantities of facts are widely available to
anyone who can use a computer



internet of things (IoT) - ANSWERS-A world where interconnected Internet-enabled devices or
"things" have the ability to collect and share data without human intervention



machine-to-machine (M2M) - ANSWERS-refers to devices that connect directly to there devices

,data aggregation - ANSWERS-The collection of data from various sources for the purpose of data
processing



structured data - ANSWERS-data that has defined length, type and format and includes
numbers, dates, or strings such as Customer Address



ambient digital experience - ANSWERS-a blend of the physical, virtual, and electronic
environments creating a real-time ambient environment that changes as the user moves form
one place to another



Internet of Everything (IoE) - ANSWERS-a concept that extends the Internet of Things (IoT)
emphasis on machine-to-machine communications to describe a more complex system that also
encompasses people and processes



autonomous agent - ANSWERS-software that carries out some set of operations on behalf of a
user or another program with some degree of independence or autonomy, and employ some
knowledge or representation of the user's goals or desires



autonomic computing - ANSWERS-a self-managing computing model named after, and
patterned on, the human body's autonomic nervous system



transformation process - ANSWERS-the technical core, especially in manufacturing
organizations; the actual conversion of inputs to outputs



value-added - ANSWERS-the term used to describe the difference between the cost of inputs
and the value of price of outputs



strategic business units (SBUs) - ANSWERS-consists of several stand alone businesses

, materials requirement planning (MRP) system - ANSWERS-sales forecasts to make sure that
needed parts and materials are available at the right time and place in a specific company



tactical planning - ANSWERS-focuses on producing goods and services as efficiently as possible
within the strategic plan



operational planning and control (OP&C) - ANSWERS-deals with the day to day procedures for
performing work, including scheduling, inventory, and process management



International Organization for Standardization (ISO) - ANSWERS-a non-governmental
organization established in 1947 to promote the development of world standards to facilitate
the international exchange of goods and services



process quality - ANSWERS-main goal is to produce defect free products



six sigma quality - ANSWERS-the goal is to detect potential problems to prevent their
occurrence and achieve no more than 3.4 defects per million opportunities



malcolm baldric national quality awards - ANSWERS-1987 U.S. standard awarding quality awards
in seven key areas: leadership, strategic planning, customer/market focus, information and
analysis, human resources focus, process management, and business results



ISO 900 - ANSWERS-international organization for standardization (1947) requiring a company
to determine customer needs, including regulatory and legal requirements including
communication arrangements. Other standards involve process control, product testing, storage
and delivery.



ISO 14000 - ANSWERS-collection of best practices for managing an organizations impact on the
environment

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