Clinical Practice Council Correct Answer: Address clinical practice issues and
establishes new practice, For e.g., Phenergan given via Syringe Adapted tubing;
DNR band; IV site rotation every 96 hours, etc
Describe how your unit reviews and addresses areas for improvement based on
quality measures (dashboard/scorecard) or patient satisfaction scores? Correct
Answer: · Data is shared on the following via emails, staff huddles, staff meetings,
bulletin boards, council meetings and one-on-one.
• HCAHPS data is shared in unit councils/staff meetings.
• Infection data is shared at Zero Infection Council meetings/staff meetings.
• Fall data is shared at No Harm Council meetings or staff meetings.
• Pressure ulcer audit results are shared at Wound Councils and then staff discuss
and recommend solutions, after looking at the evidence and best practices.
Describe the process/results of nursing peer evaluation that takes place during
focal point review (Structural empowerment component of Magnet) Correct
Answer: Every RN will receive peer feedback from 2-3 peer RNs. Every RN will also
provide peer feedback to 2-3 RNs. The peer feedback provides opportunities for
improvement in clinical practice, acknowledge clinical practice strengths and
increase self awareness. The areas of improvement are incorporated into the RN's
annual goals.
,Describe the steps taken to ensure that staffing is adequate on your unit?
(Magnet Force 1) Correct Answer: Answer: Self-scheduling, on-call staff, staffing
grid, use float staff, encourage retention.
Describe what strategies are used on your unit to improve/sustain high patient
satisfaction or service excellence? Correct Answer: · Hourly rounding,
· bedside report,
· use of white boards,
· no pass zone,
· discharge phone calls,
· leader rounding, etc.
Do your peers participate in your evaluation? How does that work? Correct
Answer: Answer: I select 2 peers and my manager selects one peer to provide
feedback to me on areas I can develop further in my clinical practice. The peer
feedback is used to help develop goals for my professional development.
I will also be asked to provide feedback on 2-3 of my peers.
EMPIRICAL OUTCOMES
Describe your unit's recruitment and retention plan for nurses, and your role in it?
Correct Answer: Recruitment: Some nurses participate in job fairs as part of a
, panel interview with managers; employee referral is encouraged (HMSL offers
employee referral bonuses).
Retention: Clinical Career Path, promotion from within the organization,
professional development (reimbursement for certification) recognition e.g.,
ICARE award, Daisy Awards, Nursing excellence awards.
EMPIRICAL OUTCOMES
How does peer evaluation work in the nursing department and what is its
purpose? Correct Answer: Once a year, peer evaluation is conducted. Each clinical
nurse selects one peer to evaluate her and manager selects one peer to evaluate
the nurse as well. The information is then shared with the nurse to help her grow
in her professional practice.
EMPIRICAL OUTCOMES
How does your unit create action plans to address areas of improvement based
on the RN satisfaction survey? Correct Answer: Annually, manager reviews the
results of the RN Satisfaction Survey with the staff; they select 2-3 areas that need
improvement , e.g., teamwork, inter-professional relationships, autonomy, etc.
Action plans may include staff education, or team building, or leader
development which are then implemented.
EMPIRICAL OUTCOMES
Name one way in which nurses are recognized at HMSL (individually and as a
group)? Correct Answer: Individual: Daisy Award, ICARE award, Nurse's week
"Nursing Excellence Awards".
Group: Stroke Certification; ICU Beacon Award; System Quality & Patient Safety
Award.
Evidence Based Practice Correct Answer: includes a literature search, use of a
model such as Hopkins or Iowa to examine the evidence and determine if it can
be utilized with similar results.
establishes new practice, For e.g., Phenergan given via Syringe Adapted tubing;
DNR band; IV site rotation every 96 hours, etc
Describe how your unit reviews and addresses areas for improvement based on
quality measures (dashboard/scorecard) or patient satisfaction scores? Correct
Answer: · Data is shared on the following via emails, staff huddles, staff meetings,
bulletin boards, council meetings and one-on-one.
• HCAHPS data is shared in unit councils/staff meetings.
• Infection data is shared at Zero Infection Council meetings/staff meetings.
• Fall data is shared at No Harm Council meetings or staff meetings.
• Pressure ulcer audit results are shared at Wound Councils and then staff discuss
and recommend solutions, after looking at the evidence and best practices.
Describe the process/results of nursing peer evaluation that takes place during
focal point review (Structural empowerment component of Magnet) Correct
Answer: Every RN will receive peer feedback from 2-3 peer RNs. Every RN will also
provide peer feedback to 2-3 RNs. The peer feedback provides opportunities for
improvement in clinical practice, acknowledge clinical practice strengths and
increase self awareness. The areas of improvement are incorporated into the RN's
annual goals.
,Describe the steps taken to ensure that staffing is adequate on your unit?
(Magnet Force 1) Correct Answer: Answer: Self-scheduling, on-call staff, staffing
grid, use float staff, encourage retention.
Describe what strategies are used on your unit to improve/sustain high patient
satisfaction or service excellence? Correct Answer: · Hourly rounding,
· bedside report,
· use of white boards,
· no pass zone,
· discharge phone calls,
· leader rounding, etc.
Do your peers participate in your evaluation? How does that work? Correct
Answer: Answer: I select 2 peers and my manager selects one peer to provide
feedback to me on areas I can develop further in my clinical practice. The peer
feedback is used to help develop goals for my professional development.
I will also be asked to provide feedback on 2-3 of my peers.
EMPIRICAL OUTCOMES
Describe your unit's recruitment and retention plan for nurses, and your role in it?
Correct Answer: Recruitment: Some nurses participate in job fairs as part of a
, panel interview with managers; employee referral is encouraged (HMSL offers
employee referral bonuses).
Retention: Clinical Career Path, promotion from within the organization,
professional development (reimbursement for certification) recognition e.g.,
ICARE award, Daisy Awards, Nursing excellence awards.
EMPIRICAL OUTCOMES
How does peer evaluation work in the nursing department and what is its
purpose? Correct Answer: Once a year, peer evaluation is conducted. Each clinical
nurse selects one peer to evaluate her and manager selects one peer to evaluate
the nurse as well. The information is then shared with the nurse to help her grow
in her professional practice.
EMPIRICAL OUTCOMES
How does your unit create action plans to address areas of improvement based
on the RN satisfaction survey? Correct Answer: Annually, manager reviews the
results of the RN Satisfaction Survey with the staff; they select 2-3 areas that need
improvement , e.g., teamwork, inter-professional relationships, autonomy, etc.
Action plans may include staff education, or team building, or leader
development which are then implemented.
EMPIRICAL OUTCOMES
Name one way in which nurses are recognized at HMSL (individually and as a
group)? Correct Answer: Individual: Daisy Award, ICARE award, Nurse's week
"Nursing Excellence Awards".
Group: Stroke Certification; ICU Beacon Award; System Quality & Patient Safety
Award.
Evidence Based Practice Correct Answer: includes a literature search, use of a
model such as Hopkins or Iowa to examine the evidence and determine if it can
be utilized with similar results.
