IT – D317 ITEC 2023
IT Applications
4.0 Credits
Objective Assessment Review (Qns &
Ans)
2025
©2025
, Question 1:
In aligning IT services with business strategy, which framework is most
widely used to ensure that IT deliverables match corporate goals?
- A. Agile Management
- B. ITIL
- C. Lean Six Sigma
- D. COBIT
Correct ANS: D. COBIT
Rationale:
COBIT (Control Objectives for Information and Related Technologies) is a
comprehensive framework designed specifically to align IT processes with
business objectives, thereby enabling effective governance and value
delivery.
---
Question 2:
When assessing the financial impact of an IT investment, which metric
specifically compares the net benefits to the overall cost incurred?
- A. Internal Rate of Return (IRR)
- B. Return on Investment (ROI)
- C. Payback Period
- D. Net Present Value (NPV)
Correct ANS: B. Return on Investment (ROI)
Rationale:
ROI directly measures the efficiency of an investment by comparing the
net gain to the cost, providing a straightforward indicator of financial
performance and business value.
---
Question 3:
For an IT application that leverages cloud infrastructures, which
©2025
,deployment model typically shifts capital expenditure (CAPEX) to
operational expenditure (OPEX)?
- A. On-Premises Data Centers
- B. Private Cloud
- C. Public Cloud
- D. Hybrid Cloud
Correct ANS: C. Public Cloud
Rationale:
Public cloud services enable organizations to use computing resources on
a pay-as-you-go basis. This pricing model converts hefty upfront CAPEX
into more manageable, recurring OPEX.
---
Question 4:
Which IT service management (ITSM) process is crucial for ensuring that
IT services are delivered according to agreed-upon performance
standards?
- A. Incident Management
- B. Change Management
- C. Service Level Management
- D. Problem Management
Correct ANS: C. Service Level Management
Rationale:
Service Level Management focuses on defining, documenting, and
managing the levels of IT service provided, ensuring that performance
remains aligned with business requirements and customer expectations.
---
Question 5:
A company adopts a decentralized IT management structure to empower
local business units. What is one key potential drawback of
©2025
, decentralization?
- A. Increased agility in decision making
- B. Enhanced innovation
- C. Difficulty in maintaining standardization across the organization
- D. Faster local responsiveness
Correct ANS: C. Difficulty in maintaining standardization across the
organization
Rationale:
While decentralization can bring faster decision making and innovation at
the local level, it may also result in inconsistent practices and policies
across the enterprise if not properly coordinated.
---
Question 6:
Which practice is identified as a major enabler of digital transformation
that leverages emerging IT applications to disrupt traditional business
models?
- A. Manual data entry
- B. Cloud Computing and Mobility
- C. Legacy system maintenance
- D. Office automation using desktop applications
Correct ANS: B. Cloud Computing and Mobility
Rationale:
Cloud computing and mobile solutions are foundational to digital
transformation. They provide scalable, on-demand resources and
ubiquitous access that enable businesses to innovate and adapt rapidly.
---
Question 7:
In IT project management, which methodology integrates iterative
development with structured planning to produce a balanced and
©2025
IT Applications
4.0 Credits
Objective Assessment Review (Qns &
Ans)
2025
©2025
, Question 1:
In aligning IT services with business strategy, which framework is most
widely used to ensure that IT deliverables match corporate goals?
- A. Agile Management
- B. ITIL
- C. Lean Six Sigma
- D. COBIT
Correct ANS: D. COBIT
Rationale:
COBIT (Control Objectives for Information and Related Technologies) is a
comprehensive framework designed specifically to align IT processes with
business objectives, thereby enabling effective governance and value
delivery.
---
Question 2:
When assessing the financial impact of an IT investment, which metric
specifically compares the net benefits to the overall cost incurred?
- A. Internal Rate of Return (IRR)
- B. Return on Investment (ROI)
- C. Payback Period
- D. Net Present Value (NPV)
Correct ANS: B. Return on Investment (ROI)
Rationale:
ROI directly measures the efficiency of an investment by comparing the
net gain to the cost, providing a straightforward indicator of financial
performance and business value.
---
Question 3:
For an IT application that leverages cloud infrastructures, which
©2025
,deployment model typically shifts capital expenditure (CAPEX) to
operational expenditure (OPEX)?
- A. On-Premises Data Centers
- B. Private Cloud
- C. Public Cloud
- D. Hybrid Cloud
Correct ANS: C. Public Cloud
Rationale:
Public cloud services enable organizations to use computing resources on
a pay-as-you-go basis. This pricing model converts hefty upfront CAPEX
into more manageable, recurring OPEX.
---
Question 4:
Which IT service management (ITSM) process is crucial for ensuring that
IT services are delivered according to agreed-upon performance
standards?
- A. Incident Management
- B. Change Management
- C. Service Level Management
- D. Problem Management
Correct ANS: C. Service Level Management
Rationale:
Service Level Management focuses on defining, documenting, and
managing the levels of IT service provided, ensuring that performance
remains aligned with business requirements and customer expectations.
---
Question 5:
A company adopts a decentralized IT management structure to empower
local business units. What is one key potential drawback of
©2025
, decentralization?
- A. Increased agility in decision making
- B. Enhanced innovation
- C. Difficulty in maintaining standardization across the organization
- D. Faster local responsiveness
Correct ANS: C. Difficulty in maintaining standardization across the
organization
Rationale:
While decentralization can bring faster decision making and innovation at
the local level, it may also result in inconsistent practices and policies
across the enterprise if not properly coordinated.
---
Question 6:
Which practice is identified as a major enabler of digital transformation
that leverages emerging IT applications to disrupt traditional business
models?
- A. Manual data entry
- B. Cloud Computing and Mobility
- C. Legacy system maintenance
- D. Office automation using desktop applications
Correct ANS: B. Cloud Computing and Mobility
Rationale:
Cloud computing and mobile solutions are foundational to digital
transformation. They provide scalable, on-demand resources and
ubiquitous access that enable businesses to innovate and adapt rapidly.
---
Question 7:
In IT project management, which methodology integrates iterative
development with structured planning to produce a balanced and
©2025
