7 BREW TRAINING EXAM 2025
QUESTIONS AND ANSWERS
Blondie - ANSWER✔✔-(The best seller!) - Caramel, vanilla, espresso, Smooth Mix.
Triple 7 - ANSWER✔✔-White chocolate, Irish cream, 6 shots of espresso, Smooth Mix
Brunette - ANSWER✔✔-Caramel, hazelnut, espresso, Mocha Mix.
Razorberry Energy - ANSWER✔✔-Strawberry, raspberry, blackberry, Energy
Strawberry smoothie - ANSWER✔✔-Strawberry smoothie mix, vanilla soft-serve
Sequence of reading back the drink - ANSWER✔✔-1. Drink Size (Kids, Small, Medium,
or Large)
2. Drink Temperature (Hot, iced, or Chiller)
3. Modifications (Extra Shot, Light Ice, Half-Sweet... the list goes on)
4. Drink Name (Blondie, Brunette, Triple 7)
5. Finish Details, if applicable (Whipped Cream, Caramel Drizzle, Cinnamon Sprinkles)
,The Vital Foundation of Our Success:
Our Culture - ANSWER✔✔-The people and culture are what produce our secret sauce:
how we make our customers feel. No amount of speed, quality, or smooth operations
can replace that. If we stay true to who we are and honor our culture and
people, then our people will gladly take care of operations on their own.
4 Keys to Success - ANSWER✔✔-1. First Impressions
2. Customer Service
3. Drink Quality
4. Consistency
Our 7 Brew Values - ANSWER✔✔-1. Our first job is to take care of our team and have
each other's backs.
2. We always have time to remake a drink.
3. Move with a visible sense of urgency - your team is counting on you.
4. We call each other when anything needs immediate attention.
5. If a teammate asks you for help, let them know you are on it.
6. Do more than what you expect from others.
7. Treat every encounter with others as a chance to build them up.
, In your own words, what is the foundation of our success and how do we hold fast to
it? - ANSWER✔✔-The people and culture are what produce our secret sauce: how we
make our customers feel. No amount of speed, quality, or smooth operations
can replace that. If we stay true to who we are and honor our culture and people, then
our people will gladly take care of operations on their own.
What is our "first job" at 7 Brew? - ANSWER✔✔-Our first job is to take care of our team
and have each other's backs.
If you get sick at 11 pm before you work at 6 a.m. the following morning, how should
you reach out to your
manager to let them know? - ANSWER✔✔-We call each other when anything needs
immediate attention. If an issue needs attention within 12 hours, we're always happy to
get a phone call versus a message. We want to know ASAP so that a shift
cover, equipment failure, or inventory shortage gets the attention it needs. When in
doubt, reach out!
In your own words, what affect should the music we play in the stand have on our team
and customers? - ANSWER✔✔-Appropriate music for a shift helps set the energy - we
sell coffee at a fast-paced drive-thru, and our music should reflect that! The music we
play is positive, clean, non-explicit, upbeat, and up to you!
Lane
QUESTIONS AND ANSWERS
Blondie - ANSWER✔✔-(The best seller!) - Caramel, vanilla, espresso, Smooth Mix.
Triple 7 - ANSWER✔✔-White chocolate, Irish cream, 6 shots of espresso, Smooth Mix
Brunette - ANSWER✔✔-Caramel, hazelnut, espresso, Mocha Mix.
Razorberry Energy - ANSWER✔✔-Strawberry, raspberry, blackberry, Energy
Strawberry smoothie - ANSWER✔✔-Strawberry smoothie mix, vanilla soft-serve
Sequence of reading back the drink - ANSWER✔✔-1. Drink Size (Kids, Small, Medium,
or Large)
2. Drink Temperature (Hot, iced, or Chiller)
3. Modifications (Extra Shot, Light Ice, Half-Sweet... the list goes on)
4. Drink Name (Blondie, Brunette, Triple 7)
5. Finish Details, if applicable (Whipped Cream, Caramel Drizzle, Cinnamon Sprinkles)
,The Vital Foundation of Our Success:
Our Culture - ANSWER✔✔-The people and culture are what produce our secret sauce:
how we make our customers feel. No amount of speed, quality, or smooth operations
can replace that. If we stay true to who we are and honor our culture and
people, then our people will gladly take care of operations on their own.
4 Keys to Success - ANSWER✔✔-1. First Impressions
2. Customer Service
3. Drink Quality
4. Consistency
Our 7 Brew Values - ANSWER✔✔-1. Our first job is to take care of our team and have
each other's backs.
2. We always have time to remake a drink.
3. Move with a visible sense of urgency - your team is counting on you.
4. We call each other when anything needs immediate attention.
5. If a teammate asks you for help, let them know you are on it.
6. Do more than what you expect from others.
7. Treat every encounter with others as a chance to build them up.
, In your own words, what is the foundation of our success and how do we hold fast to
it? - ANSWER✔✔-The people and culture are what produce our secret sauce: how we
make our customers feel. No amount of speed, quality, or smooth operations
can replace that. If we stay true to who we are and honor our culture and people, then
our people will gladly take care of operations on their own.
What is our "first job" at 7 Brew? - ANSWER✔✔-Our first job is to take care of our team
and have each other's backs.
If you get sick at 11 pm before you work at 6 a.m. the following morning, how should
you reach out to your
manager to let them know? - ANSWER✔✔-We call each other when anything needs
immediate attention. If an issue needs attention within 12 hours, we're always happy to
get a phone call versus a message. We want to know ASAP so that a shift
cover, equipment failure, or inventory shortage gets the attention it needs. When in
doubt, reach out!
In your own words, what affect should the music we play in the stand have on our team
and customers? - ANSWER✔✔-Appropriate music for a shift helps set the energy - we
sell coffee at a fast-paced drive-thru, and our music should reflect that! The music we
play is positive, clean, non-explicit, upbeat, and up to you!
Lane
